"Table arrived ok, assembly went well!"
"The web purchase was great. The product (desk) was extremely difficult to assemble due to poor quality. I had to drill bigger holes & buy screws to make it work. I will be hesitant to buy another product."
"reasonable price, came quickly."
"I ordered three desks and two were delivered damaged but I quickly received replacement parts. Spoke with Travis and he explained more about the issues I had with this purchase. All in all, I am very satisfied with the purchase."
"Cymax does a great job. Fast shipment, good prices. I have bought several of these storage racks from them. They are very versatile - can be used for storing CDs, DVD, Blu-rays or a combination of them."
"Great product excellent customer service!"
"Experience with customer support was great. Product shipped in timely manner with the two pieces arriving together. Happy with the quality."
"Due to circumstances beyond my control the room for this furniture was not ready when the shipment arrived and all the boxes sat in my living room till after the 30 day return period had passed. When I went to open the boxes I noticed a small hole in one of them, about 1 inch in size. It didn’t seem significant enough to cause any damage. But when I opened the box I found one of the panels was severally damaged. I tried to fill out a claim but their website encountered an error. Then when I emailed them they flat out refused to even try to help in replacing the damaged piece.
UPDATE:
I recently got a call from this merchant apologizing for the way I was treated and for their slow response to this issue. Bottom line is I was able to get replacement parts from the manufacturer (Bush Industries) free of charge and now, although a bit late, Cymax has reached out and agreed that this should never have happened."
"My daughter found this table she loved at old furniture liquidators - it would have been expensive to deliver and too big to take with us - I thought - bet I can have that delivered - we found one she liked even more - for less by the same designer. There was a small blemish under the top but you had to climb under the table to see it and it wasn’t worth the trouble of sending back - will use them again for sure."
"RECEIVED IT IN GOOD WORKING ORDER , HAD IT SET UP IN 1 HOUR. "
"Lovely plant stand; good price; timely delivery and good email communication along the process. "
"Fast shipping and great customer service. I can highly recommend this company. "
"I like so much this desk is perfect.
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"The bookcase was the perfect size for the space and great quality! Went together smoothly and looks great!"
"The product was exactly what I needed and the perfect size. The customer service was impeccable and the item arrived on time."
A rep from Cymax Business, CymaxTK, has responded:
“Hi Linda,
Thank you for your review though we are sorry to hear you are not satisfied with your order.
One of our mediation agents will contact you by phone or via email shortly to address any issues you may have.
Kind Regards,
Cymax Customer Support ”