ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2019-06-11

Great overall, happy with end table.

"Table arrived ok, assembly went well!"

Detailed Review Benchmark + -
Pricing of products and services

Verified
4/5

2019-06-11

Good web service; not so excellent product

"The web purchase was great. The product (desk) was extremely difficult to assemble due to poor quality. I had to drill bigger holes & buy screws to make it work. I will be hesitant to buy another product."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-06-11

great

"reasonable price, came quickly."


Verified
4/5

2019-04-06

Customer Service

"I ordered three desks and two were delivered damaged but I quickly received replacement parts. Spoke with Travis and he explained more about the issues I had with this purchase. All in all, I am very satisfied with the purchase."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2019-04-27
A rep from Cymax Business, CymaxTK, has responded:

“Hi Linda,

Thank you for your review though we are sorry to hear you are not satisfied with your order.

One of our mediation agents will contact you by phone or via email shortly to address any issues you may have.

Kind Regards,

Cymax Customer Support ”


Verified
5/5

2019-04-24

64" High Capacity Wall Rack in Black

"Cymax does a great job. Fast shipment, good prices. I have bought several of these storage racks from them. They are very versatile - can be used for storing CDs, DVD, Blu-rays or a combination of them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-04-03

"Great product excellent customer service!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-04-10

Family room furniture

"Experience with customer support was great. Product shipped in timely manner with the two pieces arriving together. Happy with the quality."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2018-12-23

Return policy ****!

"Due to circumstances beyond my control the room for this furniture was not ready when the shipment arrived and all the boxes sat in my living room till after the 30 day return period had passed. When I went to open the boxes I noticed a small hole in one of them, about 1 inch in size. It didn’t seem significant enough to cause any damage. But when I opened the box I found one of the panels was severally damaged. I tried to fill out a claim but their website encountered an error. Then when I emailed them they flat out refused to even try to help in replacing the damaged piece.

UPDATE:
I recently got a call from this merchant apologizing for the way I was treated and for their slow response to this issue. Bottom line is I was able to get replacement parts from the manufacturer (Bush Industries) free of charge and now, although a bit late, Cymax has reached out and agreed that this should never have happened.
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Pricing of products and services

Verified
5/5

2019-04-02

Great place to shop

"My daughter found this table she loved at old furniture liquidators - it would have been expensive to deliver and too big to take with us - I thought - bet I can have that delivered - we found one she liked even more - for less by the same designer. There was a small blemish under the top but you had to climb under the table to see it and it wasn’t worth the trouble of sending back - will use them again for sure."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-03-31

A GOOD LOOKING TABLE.

"RECEIVED IT IN GOOD WORKING ORDER , HAD IT SET UP IN 1 HOUR. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-03-31

Easy purchase

"Lovely plant stand; good price; timely delivery and good email communication along the process. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-03-31

Cymax Review

"Fast shipping and great customer service. I can highly recommend this company. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-03-31

Amazing

"I like so much this desk is perfect.
"

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2019-03-31

Love my bookcase

"The bookcase was the perfect size for the space and great quality! Went together smoothly and looks great!"


Verified
5/5

2019-03-31

Great customer service and product.

"The product was exactly what I needed and the perfect size. The customer service was impeccable and the item arrived on time."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges