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Verified
5/5

2003-11-14

"Being that I live in Eugene, OR and DangerDen is based in Astoria a couple hours north I get my products in no time at all. Wonderful quality and a helpful staff. Quick to fix any errors that might occur such as my first order when there was no choice on tube sizes and I got sent the larger when I need the smaller. For no charge I was shipped the proper tubing and had it next day. Product choice may seem limited but very few companies make and sell their own stuff on their site. Hopefully DangerDen will continue to allow online sales to end users in the future. That way I'll always have my parts in under 48 hours. :)"

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Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
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Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall technical support
Making decisions on their own
N/A
Being easy to reach
Being knowledgeable
Resolving problems
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
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Customer service being knowledgeable
Product Returns/Refunds/Exchanges
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Verified
5/5

2003-11-02

"I've heard many great reviews from all over the internet about dangerden, I decided to choose them for my watercooling setup. They had reasonable prices and great shipping methods. I ordered my kit on 10/23, shipped out 10/24 which was a friday, received it 10/29. I was extremely pleased with the packaging(peanut shells), no scratches or dents. I couldn't be more excited about the waterblock, the quality and craftmanship was brilliant. I had 10ft of clearflex tubing which was almost enough for two watercooling setups. Took me about 45minutes or less to put everything together, I had no cracks or leaks. After all testing was done, my room temp is about 75f which is about 23.5c, the kit kept my AMD 2500xp overclocked to 3200xp cpu load down to 33c. I couldn't ask for more. I would recommend dangerden to anyone and everyone. Simply the best. Customer Service, which was a lady and Dano were extremely helpful with my order. Thank you DangerDen!"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Being knowledgeable
Resolving problems
Making decisions on their own
Being easy to reach
Being trustworthy
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2003-10-19

"Wow, shipping was extremely fast! As a matter of fact I placed my order at about 1am on the 15th and received my water cooling kit by 12pm on the 17th -- and that was with the cheapest shipping method!! All the contents were well protected in styro-foam peanuts. I'm quite happy with the quality of the products and the professionalism of the people at Danger Den"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process

Verified
5/5

2003-10-17

"Wonderful as usual...My parts were shipped the following day and arrived one business day after that. I've alway had nothing but great service from Danger Den. There products are top quality and the pricing is fair...Would definitly recommend to anyone.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
Resolving problems
Making decisions on their own
Being easy to reach
Being trustworthy
Being knowledgeable
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2003-10-16

"Great company to deal with very fast service.
When I forgot to order something they included
it with my outgoing order at no additional charge. I will definitely deal with them again.

Mike Willis
"

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Overall product shipping and delivery process

Verified
5/5

2003-10-14

"I have orderd from dangerden about a dozen times, I am often changing hardware and finding new needs or running out of something. dangerden is the first place I look when it comes to watercooling hardware. I often recommend them, cause theres one thing I know, they ship fast, they ship good, and the stuff you get is often better then you thought it would be."

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Is trustworthy
Is consumer focused
N/A
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2003-10-08

"Shipped to France within the week, no problem. Package intact. very nice."

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Verified
5/5

2003-10-04

"My order was ready in one day and arrived to me (Belgium, Europe) two days later. There was a little mistake made, i got sent the wrong holddown kit with one of the blocks. But after bringing it on by email, i got sent the right kit immediatly. Great service."

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Is committed to quality products and services
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Verified
5/5

2003-09-21

"I ordered a bayres from DD for an external water cooling kit I had put together so I could fill and bleed the system. Ordered on Sunday and received on Friday. Upon opening the package I found the bayres to have an imperfection in the acrylic. I decided to go ahead and leak test it since I didn't want to send it back on an account of a visual defect. It turned out that the acrylic was cracked so it had a leak that budded out of the acrylic. http://home.new.rr.com/kagemagick/dangerdenbayres.htm "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being easy to reach
Resolving problems
Being trustworthy
Making decisions on their own
Being knowledgeable
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2003-09-19

"These guys continue to amaze me. They are professional,prompt and the prices are good.
I don't know how they can improve. My hope is that other sites continue learn from them. Danger Den this is my 4th order. I do this for friends who want to water cool their computers.

As a follow up I made a mistake in my order and the staff at Dangerden helped correct it so as to receive the item needed for the correct CPU. Thanks Dangerden / Kathi
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Likelihood of customer recommendations
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall technical support
Being easy to reach
Being knowledgeable
Resolving problems
Making decisions on their own
Being trustworthy
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-09-11

"This is my first order from Danger Den and I'm very happy about it. They shipped my order the very next working day after I placed my order. The goods came on time and everything was exactly how I expected it to be. Will definitely continue to do business with them."

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Overall quality of the company
Pricing of products and services
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Is consumer focused
Is committed to quality products and services
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Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-09-07

"This was my very first order from Danger Den, and after my wonderful experience I hope there will be many more to come.

Immediatley after I placed my order, I received an e-mail confirmation, thanking me for my order. A few hours later I received another e-mail with shipping confirmation and a tracking number to follow the progress of my order.

My Xide-Pad II blue LED mousepad was shipped just hours after I placed my order and quickly arrived via FedEx home delivery a few days later.

Overall, I was pleased pleaed with them, and would highly recommend them to anyone. They have very good prices and carry on the best, high quality merchandise.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-09-05

"Very pleased with my purchase with Danger Den. My order was shipped just hours after purchase and arrived just as they quoted it would. High quality products combined with the best service I've ever found ordering online. A pleasure to do business with. Thank You."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Resolving problems
Making decisions on their own
Being trustworthy
Being knowledgeable
Being easy to reach
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-09-04

"The drive bay resevoir is great. Service and shipping was fine. All went well."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2003-09-02

"Instructions on website took a while to find. Poor lapping on waterblock, but issue quickly resolved. Good products, GREAT customer service. I recomend Danger Den to all with water cooling needs!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
Making decisions on their own
Being trustworthy
Being easy to reach
Resolving problems
Being knowledgeable
N/A
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Overall web site
Speed of web site
Web site being easy to use
Web site reliability