"Excelente loja, uma das mercadoria se perdeu durante o transporte dos correios, mas logo ao entrar em contato me enviaram a mesma imediata, restante das mercadorias que fiz o pedido todas vieram no prazo"
"Great service from a great company! My phone was defect and i got the sending cost back and a new phone! Great!!"
"Good and fast Service/ support.
It takes a long time to get items, but i'm aware of that, so i don`t order something if i need it right away.
All in all i have been very pleased with the gadgets / itemes i have recived so far."
"Ótima empresa, não tenho nada à reclamar, fiz uma compra, e não recebi (por conta do correio brasileiro), mas mesmo sem código de rastreamento me devolveram o dinheiro sem problema algum, com toda certeza voltarei a fazer compras na DX."
"I have used DealExtreme a couple of times. It is the first shop I go to when I need something. They carry a lot of products a lotof it cheaper then my local stores.
Last time I had an item wich was an RGB controller with remote sadly the remote was defective and they send me an replecement controller with remote I even didn't have to send the defective set back to them.
I have great confident in DX really great shop."
"Lost quite a few items in the post and everytime DX was prepared to resend with no questions asked. Very much appreciared. Good quality products at low prices. Will keep on ordering from them."
"My experiance with DX:
Good and fast Service/ support.
It takes a long time to get items, but i'm aware of that, so i don`t order something if i need it right away.
All in all i have been very pleased with the gadgets / itemes i have recived so far. "
"good online seller, a lot of xiaomi's product, many of many discount item."
"I have been shopping on DX for a long time, and purchase items to my home address in California.
I am thrilled with the variety of choices. Time to time it is risky to buy some brands that are unknown to me. But I am usually satisfied with the customer service, whenever I had problems regarding a defective item, DX representatives came up with very fair decisions. So it adds to the joy of shopping when ordering items with full confidence."
"Mi experiencia fue buena, compre un repuesto y cuando me llego estaba roto, hable con ellos y me enviaron otro por las molestias.
Un 10 en el trato."
"????????? ????????? ??????.? DX ????????? ????????? ?????? ????????????. ????? ??????? ? ???????? ???????? ?? ????????? ? ??????? ??????????. ?????????? ???????? ??????????? ??????, ??????? ?????????? ? ??????????? DX ??? ???? ?? ?????.
??????? DX."
"My first experience with DealExtreme was and remains very bad. First, it took 40 days for the product to arrive. Second, it arrived defective. Third, the response I got via their ticket system to resolve this issue was beyond belief. Here is what they suggested:
1. Would I be willing to try to repair the product myself?
2. If I get it to work, would I want to try to sell it to someone else?
3. They would give me $5 store credit for my trouble.
I'm speechless at such a response.
I gave DealExtreme two options of my own:
1. Immediately send a replacement that works along with a prepaid shipping box to return the defective item.
2. Refund all of my money immediately and I'll move on.
So far, this matter remains unresolved.
Update -- DealExtreme is sending a replacement item. They have charged me $5 for this. At least I do not have to return the defective item. Depending on how long this replacement takes to get, and the condition in which it arrives, I will consider updating the star rating.
Update -- The replacement arrived in a much shorter time than the original, so that is a plus. The item appears to be in working order, also a plus. As promised, I will update my star ratings in certain categories. (I tried to get the star rating to go to at least 2, but it is staying at 1 for some reason)"
"I have a great experience with shopping on DX. Shipment to the Czech Republic takes 3-4 weeks. Perfect communication. I Recommend!"
"Guys, this was my first international shopping and i debuted on DX because i thought it was the most credible among all. You were so prompt in sharing the shipping number but its not been updated for past three days on the Singapore Post website. Has it really been shipped because i don't want to wait for 30 days and then tell you this. Really disappointing.
"
"Dx is good store...ordered several items before Xmas...all arrived before....last order in Feb...item did not work...missing parts...opened ticket within a few days had a store credit....customer service excellent....However still waiting for some items ordered Feb 6..now April 8 and no items...shipping can be quick or can be long..overall excellent store to shop"