"Stay far far away from this place.
Sent me a light, it was damaged. I contacted them for weeks with no reply. Had to get credit card involved. Then they finally responded to them with prepaid shipping to mail it back.
mailed it back, they signed for the item. They are now claiming to not have it and they can not give me my money.
Thank god my credit card company has my back or I'd be out 250$ AND a crappy/broken fixture. "
"Happy we found this company. We have Bruck cable lighting and Bruck lights can be pricey. I shopped around and DecorPrice has the lowest prices I can find. Item came on time and we can't be happier with the product."
"Quick shipment. We were doing kitchen remodel and ordered the light months before they were to be installed. When it came time to install the glass globe was broken. I worked with Sam and he was able to find me the replacement part for my light. Would order from again!"
"I found two large wall candle sconces at a local interior design center that I fell in love with, but just couldn’t stomach what they were asking for them. After getting home and contemplating going back no matter the price, I started an internet search and found DecorPrice to have the exact ones for half the price. They were shipped quickly and packaged in the original box, so they were more than protected from any potential damage. I would definitely order from this company again, but do wish they had more items to choose from. "
"I ordered a light fixture over 2 1/2 months ago and have received no communication, updates or my light fixture. Every time I call they say it’s shipped and in route but I have no tracking emails. I cannot understand why it would take 2 1/2 months to come from NJ. Terrible service and communication, I will never order from them again. "
"I love the fish I bought, it came fast and looks great."
"We ordered a standing lamp that has a glass hood over one of the lamps. The glass could arrive smashed to pieces. We notified the Decorprice about this but they did nothing."
"No hassles. Fast shipping and a quality product. Thank you. "
"I called to order a replacement shade for a Kalco sconce that had accidentally been broken by my husband. The customer service person that I worked with over the phone was very helpful and ordered a replacement shade for me directly from Kalco. It worked perfectly with our light fixture and the entry way of our house looks great again now that we have the replacement shade installed on the light."
"The lamp I purchased was almost $200 less than other sites. I am very satisfied!"
"This company doesn’t have any merchandise on hand. They only look for your item after you pay them. Expect several months for the product to arrive. My chandelier was damaged and I was forced to fix the item because this company can’t accept returns. Over a terrible experience. "
"the customer service was horrible."
"Just as described at a great price!"
"A couple of pieces were broken during shipping but they replaced it quickly. "
"And shipped quickly as well"