"On Monday November 27, 2017, I call the number on the site to ask if they take PayPal And they do. Yaaaay!!!! So I ordered my fans from a nice guy named Max. He was very helpful and got back with me with every question I asked. My order came in today November 30, 2017. I am so excited!!!! They look so nice. Can't wait to put them up. I would recommend the company to anybody. Very nice people. Thanks again DecorPrice. Y'all are Awesome!!!!!! "
"I had an issue with a discount on my order and Vallen took great care of me on chat. Excellent customer service!!"
"I bought my lights from this site and was hesistant to order because i never heard of them. They delivered and deserve high marks. Not only was pricing good but the delivery was fast and I was kept up to date with tracking and my email questions answered. I will recommend them to all my friends and family"
"Have to call customer care. I got shipped the wrong item. "
"THIS IS PROBABLY THE WORST ONLINE RETAILER I HAVE EVER DEALT WITH! TOOK WEEKS TO GET AN ITEM THAT WAS PROMISED IN DAYS, AND IN THE MEANTIME I GOT A DIFFERENT STORY EVERY SINGLE TIME I CALLED, SEVERAL TIMES A DIFFERENT STORY DURING THE COURSE OF THE SAME PHONE CALL. SPENT A TOTAL OF HOURS ON HOLD, ETC. THIS COMPANY WOULD BE THE POLAR OPPOSITE OF AMAZON. "
"All positive reviews here must have been done by the owner or his associates. They clearly tried to stole my money. $600 + on fixtures which were never sent. They charge you immediately. They claim they will ship time after time. Seems like they just want you to wait it out until you can not dispute anymore. Luckily I was able to put in a chargeback or I would never have seen my funds. Decorprice.com is a fraud website. Buyers, please be cautious with this scam."
"I do a fair share of online shopping and never have I ever experienced an online retailer that is as unreliable as DecorPrice. This online retailer does not stand behind their products and do not care at all about customer satisfaction. I order 2 large chandeliers with them and one arrived severely damaged. It was a drum shaped chandelier with crystals outlining the entire exterior. There is 1 string holding all the crystals together and this string arrived broken causing loose crystals everywhere. I called them for a replacement and was told that they can't guarantee that a new one will arrive intact and instead proposed that I should restring the entire 34" chandelier myself without any type of compensation. I explained that this would be difficult and time consuming and all they said was that they can send me replacement strings. I then requested for a refund and was told that they will call me back regarding the return. 3 days later I heard nothing from my customer service representative "Alex" so I called back and was once again told that I should restring it myself. It's been almost 2 weeks since I first reached out to them regarding my issue and i still have not received the strings or any further instructions on how I can return this damaged item for a refund. When I called, the representative even went as far as to lie and say that he's tried to reach out to me multiple times, yet I have not gotten any emails or calls. Save yourself the headache, order from elsewhere. The few dollars you might save is not worth risking receiving damaged goods and being stuck with it because this retailer does not care about it's customers or stand behind what they sell. "
"we had a great experience with Decorprice. love the excellent and prompt service. this guys were great. thanks for the last minute service and working quickly to stay within my budget. I would highly recommend to anyone I know that may need to move"
"Fixture $400 less than anywhere and free shipping. Wow!"
"❤️❤️❤️ my lights. I purchased (2) to hang over my kitchen island"
"We bought a bath tub from Decor Price. We were worried about the condition from tub delivery, but it was excellent service and delivered with pallet underneath and not touched by UPS. Because of the special handling, it takes longer for delivery. I would give it at least 2 weeks to be safe."
"Very reliable brand provides good products. "
"I was actually "planning ahead" for the possibility of buying a much-wanted gift ahead of the holidays. So when I was searching online, I found the item I wanted was available at DecorPrice, and it was "ON SALE." (At a much better price than at any other retailer.) AND shipping was FREE.
So I ordered. I got an immediate email confirmation. When the item was shipped (sooner than I really expected), I got a tracking number. And then a follow-up after it was delivered. I felt like I was in "good hands" with DecorPrice.
I'm happy with my purchase, with the process, with the customer care I received. Thanks DecorPrice!"
"I am overjoyed to give this review. DecorPrice had the best price on my dining room chandelier, which I was thrilled about. But that's not even the best part- the delivery of the item was more than I could have expected. The driver, Mike, was incredibly accommodating and so helpful. I missed his first attempt and call on a busy day off for me, and when I called him back to see if it was possible to still receive the item, he offered to turn around and bring it to me. WHAT?! I mean that is the best customer service I have received in years. He was at my house in 30 minutes, super polite, helped me with the large box and left me with an overall exceptional experience. Thank you Mike, and DecorPrice for the great buying experience."
"I was looking for a vanity for my bathroom and was confused which one to purchase. I called Decorprice and customer service treated me nicely and helped me to find out the best Vanity for my bathroom. Moreover the Vanity shipped and delivered on time in a perfect condition. I would prefer decorprice for all my future purchases and will recommend them to all of my friends and relatives.
Cheers guys -- Great job"