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0.00/5

Verified
4/5

2018-10-30

Team T-Shirts

"Communication about the order could’ve been a little better. The rep assigned to my order was difficult to reach by phone, and would take a day or two to respond to email inquiries. The order arrived on time as scheduled, and the quality was excellent. "

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Rep reply posted 2018-10-30
A rep from Deluxe, Jack Splat, has responded:

“Thank you for candid your feedback. We will provide feedback, and make sure your next experience will be a 5-star.”


Verified
5/5

2018-10-30

Great Job!!

"The cups I ordered for our event turned out exactly as I wanted. Great communication, fast shipping, and excellent service!!! Very happy"

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Rep reply posted 2018-10-30
A rep from Deluxe, Jack Splat, has responded:

“When you're happy, we're happy! Thank you.”


Verified
5/5

2018-10-30

Great Service

"Great Service! Thank you so much!"


Rep reply posted 2018-10-30
A rep from Deluxe, Jack Splat, has responded:

“We really appreciate the glowing review!”


Verified
5/5

2018-10-29

Solid support and performance

"I just needed a little hand-holding with my order to understand the graphics processing etc. It was handled well, expeditiously and without issue. The order was fulfilled quickly and correctly."


Rep reply posted 2018-10-29
A rep from Deluxe, Jack Splat, has responded:

“It was our pleasure to support and deliver! Thank you for your review.”


Verified
5/5

2018-10-26

The pens were the perfect touch

"Great pens at a reasonable price with exceptional printing quality!"

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Rep reply posted 2018-10-29
A rep from Deluxe, Jack Splat, has responded:

“Thanks ap-77892!”


Verified
5/5

2018-10-26

Excellent to work with

"Inkhead was very professional and easy to work with. I'm very happy with the product I ordered and how fast everything was completed and shipped. I'm also happy with their reasonable prices."


Rep reply posted 2018-10-26
A rep from Deluxe, Jack Splat, has responded:

“We are glad we were able to provide you with the service and product you needed!”


Verified
5/5

2018-10-26

Responsive Customer Services

"Sales service went out of their way to try to expedite one of my orders. It was my first order and made a very good impression on me!"

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Rep reply posted 2018-10-26
A rep from Deluxe, Jack Splat, has responded:

“We look forward to working with you again! Thank you.”


Verified
5/5

2018-10-25

Excellent quality and communication

"Seamless transaction. Great quality product and great communication."


Rep reply posted 2018-10-25
A rep from Deluxe, Jack Splat, has responded:

“We appreciate the review.”


Verified
5/5

2018-10-25

Excellent Customer Service

"No matter what we needed and to fit specific time frames, the staff have been excellent help!"


Rep reply posted 2018-10-25
A rep from Deluxe, Jack Splat, has responded:

“We’re delighted to be of service! Thank you.”


Verified
5/5

2018-10-23

Wonderful folks to work with!!!

"Took all the time we needed."


Rep reply posted 2018-10-23
A rep from Deluxe, Jack Splat, has responded:

“We enjoyed working with you. Thank you!”


Verified
5/5

2018-10-23

Was a little confused on the proofing...

"But the items came out great!"


Rep reply posted 2018-10-23
A rep from Deluxe, Jack Splat, has responded:

“We're happy everything came out great!”


Verified
2/5

2018-10-23

Could not deliver

"Paid for our order, then misstated inventory, then told us they were not able to deliver"


Rep reply posted 2018-10-23
A rep from Deluxe, Jack Splat, has responded:

“Thank you for your feedback. We sincerely apologize your experience was disappointing. We advised you right away of the stock shortage, and provided different options. Regrettably, we were not able to find a substitute acceptable to you, in time for your event. ”


Verified
5/5

2018-10-22

Quick perfect service

"Great communication and fast service. "

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Rep reply posted 2018-10-23
A rep from Deluxe, Jack Splat, has responded:

“We are so glad to hear that everything worked out for you. Thanks for the feedback!”


Verified
5/5

2018-10-22

Customer satisfaction focused

"The initial delivery was fast but had an error. They corrected the error and redelivered in time. Was pleasantly surprised with the communication and follow through!"

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Rep reply posted 2018-10-22
A rep from Deluxe, Jack Splat, has responded:

“We appreciate your feedback and business.”


Verified
5/5

2018-10-21

Great stuff!

"My clients at this time loved the design. You came through when I needed you the most thank u. I have to order some other items now long sleeves and sweat shirts."

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Rep reply posted 2018-10-22
A rep from Deluxe, Jack Splat, has responded:

“Thank you for your feedback. We look forward to serving you again in the future!”