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Verified
5/5

2018-10-21

Great service

"Easy design process, proofs sent back quickly, custom color matched perfectly, very happy with final product! Most cost effective too"

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Rep reply posted 2018-10-22
A rep from Deluxe, Jack Splat, has responded:

“We greatly appreciate your review.”


Verified
5/5

2018-10-19

Excellent

"Everything went according to schedule, product was of good quality and was delivered 3 days early."


Rep reply posted 2018-10-22
A rep from Deluxe, Jack Splat, has responded:

“Quick and simple, we Thank You!”


Verified
5/5

2018-10-19

Great experience!

"Products were good quality. Excellent customer service. Shipping was very fast. The art team helped fix my design and did a great job! Will definitely be using again. "

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Rep reply posted 2018-10-19
A rep from Deluxe, Jack Splat, has responded:

“Hi, TracyBulino. Thank you for the great review!”


Verified
5/5

2018-10-18

Amazing pens!

"The pens look and write Amazingly!
"


Rep reply posted 2018-10-18
A rep from Deluxe, Jack Splat, has responded:

“We appreciate the review!”


Verified
5/5

2018-10-18

Awesome

"The product and printing and embroidery is outstanding.
"


Rep reply posted 2018-10-18
A rep from Deluxe, Jack Splat, has responded:

“That's awesome! Thank you.”


Verified
4/5

2018-10-17

Promo 'Swag'

"The customer service at Inkhead was great. The representatives were very responsive and without paying for my items to be expedited, they came in a timely manner (about a two week process from start to finish).
I like how you can request free samples of items so you have an idea of the quality of the product before you go ahead and order and print. The item I decided to go with turned out great, they were sticky note packs with my company logo printed on them. I would use these again for a future event or even take a look at another product.
"

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Rep reply posted 2018-10-17
A rep from Deluxe, Jack Splat, has responded:

“Thank you! We look forward to working with you again.”


Verified
1/5

2018-10-17

Terrible Shipping

"ordered 72 coffee mugs and 20 of the mugs were delivered shattered. Very frustrating!"


Rep reply posted 2018-10-17
A rep from Deluxe, Jack Splat, has responded:

“Hi, isaac-91611. That is not acceptable! Someone in Customer Service will contact you right away, if you didn't give us a call yet. ”


Verified
5/5

2018-10-17

no complaints

"Good quality product, good price, excellent customer service."


Rep reply posted 2018-10-17
A rep from Deluxe, Jack Splat, has responded:

“We are glad we were able to provide you with excellent service! Thank you.”


Verified
5/5

2018-10-17

InkHead never dissapoints

"I have used InkHead for many years through various companies and every experience is top notch. From the quality of their products, pricing and customer service every experience is exceptional. Logo's were used on every item and each was perfect. I like that their design department will make recommendations to have your logo look its best. Look forward to future purchases. "


Rep reply posted 2018-10-17
A rep from Deluxe, Jack Splat, has responded:

“Thank you! We look forward to working with you again. ”


Verified
1/5

2018-10-16

DO NOT ORDER FROM THIS COMPANY! The terrible reviews are all true.

"If you value your company's brand and image, DO NOT order any promotional items from this website. The koozies I ordered were delivered LATE and also were extremely CROOKED! I was told that they will not refund our order in full or fix the crooked printing because the quality of work was "within the industry's printing standards". I thought all of the other terrible reviews couldn't possibly be true, but they are. DO NOT ORDER FROM INKHEAD.COM!"

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Rep reply posted 2018-10-16
A rep from Deluxe, Jack Splat, has responded:

“We appreciate your feedback. Please keep in mind when the order was placed, it didn't have a firm in-hand date required and it was delayed in transit by a couple of days. The pictures you provided didn't show the imprint crooked as mentioned in your review. I see you're working with our Customer Service team for a resolution, and that's the proper venue for any product concerns.”


Verified
5/5

2018-10-16

Fantastic product!

"Our pens arrived on time and they look AMAZING! We will definitely be ordering more in the future. Our logo is nice and crisp! "

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Rep reply posted 2018-10-16
A rep from Deluxe, Jack Splat, has responded:

“Thank you so much for the amazing review!”


Verified
2/5

2018-10-16

Unsuspecting Low Quality

"I was looking forward to my customized Fanny packs and was saddened up receipt.
The ink that logo was printed were smudged and running or bleeding on most of the bags and quality of fanny pack was significantly cheaper than anticipated. I was hopeful and looking forward to ordering again from this company but sadly will not and also would not recommend. It shocked me that they sent my the product without checking for quality.
"


Rep reply posted 2018-10-16
A rep from Deluxe, Jack Splat, has responded:

“Hi, afrobeatfit. Please contact our Customer Service with any quality issues. They will be able to assist. ”


Verified
5/5

2018-10-15

Awesome

"Fantastic went extra mile great product"


Rep reply posted 2018-10-15
A rep from Deluxe, Jack Splat, has responded:

“Thank you for the awesome review!”


Verified
5/5

2018-10-13

Very happ

"After dealing With another company that was a nightmare my experience with inkhead was simple and I’m very happy with the results of my order. Will use again for sure."

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Rep reply posted 2018-10-15
A rep from Deluxe, Jack Splat, has responded:

“We're looking forward to assisting you again!”


Verified
5/5

2018-10-11

new customer

"unfamilar with company, ordering. Customer service wonderful. "

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Rep reply posted 2018-10-11
A rep from Deluxe, Jack Splat, has responded:

“We look forward to working with you for many years to come! Thank you.”