ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2018-09-28

Great Customer Service and communication!

"While ordering some last-minute items for a tradeshow, we had to rush production and shipping on some napkins. When a "snafu" arose on the printing side, InkHead reached out immediately to let us know and offered numerous solutions. They communicated openly and quickly and our order came out on time and on budget. Will definitely use again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2018-10-02
A rep from Deluxe, Jack Splat, has responded:

“We appreciate your business!”


Verified
5/5

2018-09-28

GREAT SERVICE, GREAT PRODUCT, GREAT COMPANY!

"WE ORDERED KEY CHAINS! THEY CAME FAST AND WERE PERFECT! THE TEAM STAYED IN CONTACT WITH US, GAVE US DESIGN OPTIONS, AND UPDATED US ALONG THE WAY! WE WILL DEFINITELY BE ORDERING AGAIN! LOVE THIS COMPANY!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2018-09-28
A rep from Deluxe, Jack Splat, has responded:

“And we love you right back! We look forward to working with you again! ”


Verified
5/5

2018-09-28

So fast!

"The staff was so helpful. The process was easy and my product arrived so quickly! I wish the imprint area on my mugs was bigger, but they are perfect. Many thanks!"


Rep reply posted 2018-09-28
A rep from Deluxe, Jack Splat, has responded:

“You're welcome, and thank you! ”


Verified
5/5

2018-09-28

AWESOME PRODUCTS

"Inkhead deliverd amazing custom products to my office so fast! We are extremely happy with how our pens and chapstick turned out.The staff was so helpful when we needed some assistance redesigning our logos! Definitely impressed! We will definitely be ording more!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2018-09-28
A rep from Deluxe, Jack Splat, has responded:

“We can’t thank you enough for your awesome review! We would love the opportunity to be your one-stop shop for all your promotional needs. ”


Verified
5/5

2018-09-27

Middle school fundraiser

"We Order water bottles and sports towels. We are very pleased with both of them. The kids are going to go crazy when they see them. Thanks for being so prompt and helpful."


Rep reply posted 2018-09-27
A rep from Deluxe, Jack Splat, has responded:

“Our pleasure! Thank you very much for the great review.”


Verified
5/5

2018-09-27

Great product and timing!

"Got the order I wanted in time for a big event. It went over great and people were very excited to have them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2018-09-27
A rep from Deluxe, Jack Splat, has responded:

“That's awesome! Thank you. ”


Verified
5/5

2018-09-27

Fans

"So far, the fans are very nice and cool."


Rep reply posted 2018-09-27
A rep from Deluxe, Jack Splat, has responded:

“That's the way they should be. Thank you.”


Verified
5/5

2018-09-26

On time and as expected.

"product came on time and as expected"


Rep reply posted 2018-09-26
A rep from Deluxe, Jack Splat, has responded:

“We appreciate the review! We're happy we had a chance to work on this project with you and get you exactly what you needed, when you needed it! ”


Verified
5/5

2018-09-26

Excellent Service and price!

"Made the order all online! Sent a simple document for silk screening and they were able to make it work. Delivered faster than they said it would take. I would definitely recommend InkHead Promotional Products! "


Rep reply posted 2018-09-26
A rep from Deluxe, Jack Splat, has responded:

“We’re delighted to be of service!”


Verified
4/5

2018-09-26

Cute notebooks

"My first order with Inkhead went well and I received everything as proofed and expected. The notebooks were printed well and a few bindings were frayed but quality was good. My reorder did not go so well because somehow the black option was out and I was forced to choose a different color or have no order for three months. I wasn't really happy with that as this was my first-ever order and it makes me question the availability of these items should I continue to use this company. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2018-09-26
A rep from Deluxe, Jack Splat, has responded:

“Thank you for your candid feedback. We sincerely apologize for the disappointment. Please understand we're doing our best to have stock updates throughout the day but, with a popular item, it may not be 100% accurate. We informed you right away about the stock shortage for the requested color. We do value your business and hope you will consider working with us again.”


Verified
5/5

2018-09-25

Love the products!

"We love the bags & key tags! Quality is excellent and delivery was timely, as promised."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2018-09-25
A rep from Deluxe, Jack Splat, has responded:

“Thank you!”


Verified
3/5

2018-09-24

Plastic cases scuffed.

"The product works well but all of the cases have scuffs on them. I am guessing they were all just thrown in a bin on top of one another."


Rep reply posted 2018-09-25
A rep from Deluxe, Jack Splat, has responded:

“Hi jon-69407. Please contact our Customer Service team. They will be able to assist with any quality issues.”


Verified
4/5

2018-09-24

Overall... Great!

"We were worried about the product being delivered on time. When we reached out to InkHead they upgraded our shipping to insure they arrived on time. The product came is great quality! The only reason we gave 4 stars is because the turnaround time to get our proof was a little long that I anticipated."


Rep reply posted 2018-09-25
A rep from Deluxe, Jack Splat, has responded:

“Thank you for the feedback. We’ll get working on improvements right away!”


Verified
5/5

2018-09-21

Great work

"Great customer service! They worked with me to find the perfect product. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2018-09-21
A rep from Deluxe, Jack Splat, has responded:

“Thanks for such a great review.”


Verified
4/5

2018-09-21

Great product but I should have gotten a color sample first

"The ordering easy, production and delivery was fast.
I ordered the teal but the teal on line is more blue (which is what I wanted) and what I got was a green teal.
They are wonderful otherwise. So we will just have to give these out quickly and get some samples with colors next time before we order. We may have to go black instead.
"


Rep reply posted 2018-09-21
A rep from Deluxe, Jack Splat, has responded:

“Thank you.”