"We were looking to update our appliances to the LG Black Stainless Steel and after deciding which models we wanted I checked the local big box stores and my wife asked me to let her look around first. She came across Designer Appliances on line and checked for the pieces we wanted to buy and started chatting with Cinthya and she was very helpful with which items they had in stock and the refrigerator was on the way to the warehouse so we could expect a shipment after that. Cinthya asked if she could call us that we agreed to and she was very professional and pleasant going over each model number and double checking again to make sure we were all on the same page. We placed our order and now waiting for delivery.
A real pleasure to do business with these folks.
Brett"
"Just bought a washer and dryer from Designer Appliances. Russell was great in putting this order together for me. I will definitely use him again for any future purchases."
"My wife and I were looking for a new range hood for our kitchen. It's not exactly something that we have much expertise in. Other than a general idea of what we thought looked nice, we didn't really know what to look for in a hood. Joe took his time with us and walked us through different options. He explained the relative benefits of different filters. He even reached out to the contractor we are working with to make sure that hood would fit in our kitchen (we've got low ceilings). All in all it was a great experience and I think we ended up with a great program duct at a great price. Thanks Joe!"
"I dealt with Joe who made this transaction for an iinvestment property go extremely smoothly. I had dealt with delivery times with Home Depot who requires an adult to be there when it arrived at my contractor's home, does not allow pick it up at the store with delivery two months from now, Amazon Prime, way too late. This was offered with a reasonable delivery time, a discount and a 0% credit offer. Cash flow is essential to me. Joe was extremely helpful and reduced my stress-level."
"Just got off the phone to make an order. Russell answered all my questions and was able to plug my order in right away. Great shopping experience!! "
"Joe was personable and immediately focused on my special dishwasher order. He was timely and returned calls when he said he would. He was able to process the order (as an intermediary for Miele) quickly and accurately. I do not see service at this level very often. Much appreciated, thank you!!"
"Excellent service and very responsive staff. I receirved a product with a dent. Designer Appliances didn't rest until the replacement panel was delivered and met with my approval. I highly recommend Designer Appliances to anyone who seeks value and integrity when making significant purchases of home appliances. "
"SKIP THE BOX STORES!! It was a pleasure to get a knowledgeable human on the other end of the phone (Joe). He was quick and to the point getting your order placed of you don't use their website. If he didn't have what I was looking for he accommodated me with an equal or better model for less. The delivery schedule was a breeze and delivery men were very pleasant. My washer was removed and installed on a second floor leaving zero scratches on my hardwood floors or knicking up the paint on my walls. They even cleaned and vacuumed the entire area where the old washer was. Who does that now a days?? Would definitely call them for all my appliance needs in the future. BTW...even with the Labor Day Sales going on at the box stores and Sears their prices were less. All this with service too...You can't beat that!!"
"the process was flawless. called & confirmed they had what I wanted....they set up the delivery & install.....and did everything they said they were going to do and on time...isn't that the way things should be.....they will be the first I call when we finish replacing the rest of our appliances...."
"Didn't process my order for ever a week instead of 1-2 days. Then they wouldn't bring it to my unit as promised... basically I got screwed out of a washer for another week wasting my time with these guys. They didn't get back to me multiple times in the timeline that they set. Their response... "sorry""
"Professional, quick, great customer service"
"Designer Appliances went above and beyond to help me to install a new washer and dryer into a high security building. They took their time to make sure that all the insurance documents were properly filled out (first company that I worked with that got it right the first time round!), they took all factors into considering the machine was exactly what was needed AND would perfectly fit (within the half inch!) into the space it was meant to go.
They were always quickly available by phone. I probably called 15 (?) times and they were polite and helpful each time.
The drivers and installers had excellent customer service and were very knowledgeable with the product (Miele stackable washer/ dryer) They even helped me problem solve with the water and electricity for the machine- making sure everything was up to standards and done properly the first time.
As if they hadn't done enough already- they even came back a second time to help me out with an issue of the disposal of the old machine which was beyond our agreement/ proposal- just to make sure that I wasn't stuck with the old machine (someone had said they wanted it so I asked them to please leave it for them. But then the person changed their mind.. hours after the Designer Appliance driver had already left...)
I will definitely be using this company for any jobs like this is the future and highly recommend them- Thanks guys!!"
"I've been buying from Designer Appliances for years and have always been completely satisfied. Their prices are usually the lowest of any appliance store or big-box retailer, whether online or brick-and-mortar. Combined with frequent manufacturer rebates available on products purchased on their site (and frequently excluded from other retailers), it's possible to save hundreds of dollars buying from DA.
One of the best aspects of ordering from Designer Appliances is the delivery process. Being a New Yorker close to their physical location in New Jersey, I've always dealt with their own teams, and delivery is always punctual. I just received a range and washing machine today, and the delivery men went above and beyond to satisfy my requests. They were careful not to cause any floor or wall damage as they brought each item up a tall flight of steps and were extraordinarily professional, kind and helpful.
I know that when I order from Designer Appliances, I save money and headaches. Highly recommended."
"review to follow and opinion WILL be expressed."
"We had the pleasure of working with Russell for our recent kitchen upgrade using Thermador appliances. He is knowledgeable, responsive and a pleasure to work with. Everything arrived as promised and when promised. We can comfortably recommend working with him for your needs. "