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5/5

2003-04-27

"I purchased a TRV33 Digital Camcorder and Sony F717 Digital Camera from them. They had one of the best prices (not the best but the cheaper companies had a poor rating). I found this company from bizrate.com and CNET.com. I received both ontime as promised.

I would definitely order for them time and time again. If you are going to order multiple items from them call and order they will give you additional discounts.

WILL BUY AGAIN ********
"

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Delivering products damage free
Delivering products on-time
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5/5

2003-04-27

"Dealing with Digital MegaStore was great. Price was great and delivery was great. The next time I have a need for a product they sell, I buy it from Digital MegaStore."

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Is trustworthy
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Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
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Web site being easy to use
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5/5

2003-04-26

"I bought my Panasonic PV-DV7200 from DMS and was VERY happy with the service, prompt shipping, rep i talked to confirming my order, and the price that beat others by $150. Quite likely to do business again."

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Overall quality of the company
Pricing of products and services
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Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service resolving problems
N/A
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2003-04-26

"Found Digital MegaStore using Cnet and glad I did. Price on the item I purchased was great (Canon G3 camera), shipping was immediate. No pressure phone calls, just good service. I would highly recommend them for electronic needs."

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Pricing of products and services
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Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-04-26

"THESE GUYS WERE PROFESSIONAL ALL THE WAY. FAST DELIVERY WHILE KEEPING ME INFORMED OF TRACKING ETC.... EVEN THOUGH I HAD A PROBLEM WITH THE CARD READER I BOUGHT, THE EXCHANGE PROCESS WAS SMOOTH AND FAST. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Being knowledgeable
Resolving problems
Making decisions on their own
Being easy to reach
Being trustworthy
N/A
Overall customer service
Customer service being trustworthy
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Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2003-04-25

"I'm a school teacher who needed to buy a digital camera for my school as well as for myself. I found Digital MegaStore to be quite wonderful. I shopped for great items and found them! I shopped for super, unbeatable prices and found them! I wanted service and quality and was not disappointed! In the future, whenever I need anything "digital" I will not think twice and shop Digital MegaStore!!! "

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Overall product shipping and delivery process

5/5

2003-04-25

"Good price, good delivery but don't expect the product to be delivered the day after ... even if you select the overnight shipment !

Therefore use the standard ground delivery you will save even more ;-)
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

4/5

2003-04-25

"No problems. Order delivered on time and as described. Easy on line ordering. However, when I tried to order by phone I got lost in their system and ended up being disconnected."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-04-25

"Excellent Product & Service! Superfast Delivery! Very Highly Recommended! AAA+++ "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2003-04-18

"I purchased a Panasonic PV-DV203 from them they had one of the best prices (not the best but the cheaper companies had a poor rating). I ordered it on the 14th it was shipped on the 15th and I received in on the 17th only because I was not here to sign for it on the 16th. The rep was very knowledgeable and offered great deals on accessories and was not high pressure about any of it. Also gave overnight service for the cost of 3-day service.

They are a great company and I would definitely order for them time and time again. If you are going to order multiple items from them call and order they will give you additional discounts. Don’t be shy about asking for discounts and if you found it cheaper somewhere else let them know they will do what they can to try to mach the price but understandably can’t always do that. Just about everything is negotiable with them just ask.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2003-04-17

"Ordered my camcorder on Sunday, and received it on Wednesday in super shape. Everything I ordered was there, as promised, and the camcorder was a beautiful piece of machinery.

Thank you Digital Megastore. Will definitely do business with you again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2003-04-14

"So far, very satisfied with the customer service department. I received a phone call within an hour confirming my order."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
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Overall product shipping and delivery process
Delivering products on-time
N/A
Delivering products damage free
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Being updated on the exact date the delivery was sent
N/A
Ease of checking delivery status
N/A
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2003-04-10

"Based on reviews I read here, I chose Digital MegaStore to purchase a digital camera. They didn't have the lowest price, but it was worth an extra $20 to not have to deal with scam artists. They did call to "confirm my order" and told me about special deals on accessories, but no one tried to pressure me to buy anything else. I said no thank you, and that was it."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
N/A
Customer service making decisions on their own
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Customer service being knowledgeable
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Customer service resolving problems
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Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-04-09

"I found this company through dealtime and I have to say the price was great. It appears from there website that they have a very large selection and I am looking forward to checking out the ordering process with this company. So far so good. Great Price!"

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5/5

2003-04-08

"Friendly no pressure sales department. Asked if I wanted accessories, but didn't push. Some confusion about discount on additional order items. "

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Is easy to do business with
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