ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
1/5

2006-02-04

"FRAUD!!! I purchased a laptop from Digital Megastore back in March 2005. They pushed a 3 year extended warranty on me, so I purchased it. a couple of months after I got my laptop, I contacted Digital Megastore to confirm that all was fine with my Warranty but they told me that since I did not "register" the warranty with a third party within a short period of time after purchase, my extended warranty was invalid. I demanded my money back. They took my money and I got nothing for it but attitude!!!!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
N/A
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2005-12-12

"I ordered from DigitalMegaStore 2nd time in 2 months, and the experience was great both times. I ordered Sony Camcorder from the web, and the order was shipped per the agreement. I received the new camcorder in original manufacturer box. There were no sales calls to cross/up sell. I love the experience, and I will not hesitate to buy again from them."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall technical support
Being easy to reach
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Overall customer service
N/A
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Customer service being knowledgeable
N/A
Customer service being trustworthy
N/A
Customer service being easy to reach
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
2/5

2005-11-08

"Before ordering the digital SLR camera I called them and verified that they have it in stock, it is brand new in its original box. They confirmed it to me. I made an order and next day got an email to call them to confirm the order(?). It was very strange for me because the seller said they do not need any confirmation call (!). Anyway I confirm my order and got item in a few days. It was open box item..."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy

Verified
1/5

2005-10-25

"Order wasa shipped promptly but they screwed up the billing. I paid for most of it with a gift card (I thought) and they ended up billing the whole amount to my Amex. Also, Fedex was late delivering so they told me they would have to credit the shipper ($40) and i would have to get my credit from Digital Megastore. Three weeks later the credit still has not posted. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
N/A
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
4/5

2005-10-24

"Had a few problems but everything came out all right in the end - unbeatable price. The first attempt to order via the website did not go through. Got the hard sell call but that only lasted a few minutes. Shipped within a couple days - packaging was ok."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused

Verified
5/5

2005-10-19

"No problems to report. Ordered my Panasonic PV-GS250 and got the usual call the next day asking whether I wanted to take advantage of some specials on accessories (they did not insist after I declined). The camera, brandnew, shipped within 48 hours of placing the order and it arrived within 2 business days (I chose 2-3 day Fedex Saver shipping). Would buy again without hesitation."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Overall customer service
Customer service being knowledgeable
N/A
Customer service making decisions on their own
N/A
Customer service being trustworthy
Customer service resolving problems
N/A
Customer service being easy to reach
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
2/5

2005-10-10

"Poor pack job. Camera box was not secured inside ship box and was free to move around"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Being easy to reach
N/A
Resolving problems
Being knowledgeable
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Overall customer service
N/A
Customer service being knowledgeable
N/A
Customer service being trustworthy
N/A
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Customer service being easy to reach
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
N/A
Web site being easy to use
N/A
Speed of web site
N/A
Web site reliability
N/A

Verified
5/5

2005-10-06

"I was very satisfied with their service. I received my product sooner than I expected. I will most definitely consider your company with regard to future purchases."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services

Verified
2/5

2005-10-05

"I experienced some dissatisfaction with Digital MegaStore. Placed an order with them for a Pentax *ist DS having the 18-55mm lens over the weekend. Someone from DMS contacted me later that same day claiming to "confirm my address," but tried to sell me other items, such as filters & batteries. When I asked, the person said that the camera was in stock and that it'll ship in a day or so, which is stated on their web site. Several days and phone calls later a customer service person finally admitted that the camera wasn't in stock. DMS had all but billed my credit card, which would go thru when the camera shipped. Only after I asked to cancel my order, I was then premitted to speak with the manager. He explained to me that a shipment would soon arrive and that my order would be turned arounded that same day, now Thursday, my shipping would be upgraded to FEDEX standard over night, and that I would receive an email confirmation. He assured me that I woud receive the camera by the weekend. Well I received an email with the tracking number. The camera shipped however not in time for me to get it for the weekend as it when out Friday morning. I then spoke with the manager again asking if my shipment could be changed to a Saturday delievery. He did say that he'll try, but I didn't hear from him again. So I ended up receiving it Monday. I did paid the advertise price, but I don't like being lied to."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
N/A
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2005-10-03

"Awesome!!! Great phone salesman. Suggested accessories but not pushy at all. One piece on backorder, was called and offered options and upgrade to better piece for same price. Fast shipping and no hassles. Fantastic price, fantastic service. I will be back!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
N/A
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Overall customer service
N/A
Customer service being easy to reach
N/A
Customer service being trustworthy
N/A
Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-09-24

"This was my best ineternet buying experience ever. The site said my product was in stock and would ship within 24 hours. Well to my suprise a mere 5 hours later I had an e-mail telling me my product shipped and giving me a tracking number. The shiping and handling charges were a bit high, but for that prompt service I think it was worth it (escpecially considering with shipping it was still 20 bucks cheaper than the next competitor). I wish every purchase I made on the internet would be this good."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services

Verified
5/5

2005-09-22

"Great price, great shipping time, and knowlegable staff. I got my order very quickly which i like a lot! Phone communication was excellent, I was hardly put on hold and if I was it was never for long."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with

Verified
5/5

2005-09-21

"I just want to say that DigitalMegaStore Rocks!!!!!!! The prices are FANTASTIC, and the products are tha BOMB! DigitalMegaStore, you guys RULE! Don't change a thing!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with

Verified
5/5

2005-09-20

"Simple, convenient, affordable, and quick. What more can you possibly ask for? I had an excellent experience here. Highly recommend them."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services

Verified
5/5

2005-09-18

"Was amazed how quickly my order was processed. Extremely fast delivery. item just as described. Store rocks. Would buy from again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with