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0.00/5
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Verified
5/5

2005-02-28

"I was extremely happy with the service. The product arrived within 3 or 4 days and it works perfectly. Customer service was great, very helpful and extremely polite. I would purchase products from you anytime."

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Verified
5/5

2005-02-24

"I bought from iBUYPLASMA.com because of the prices and the good reviews. Easy ordering, prompt delivery, quality merchandise and no hassles. Great experience!"

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Verified
5/5

2005-02-23

"Im pleased with the service from this company. The use of the camera is great and were having fun with it. Everything they said it was it is and more!! It lives to our expectations."

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Verified
5/5

2005-02-22

"The order arrived quickly it was great the price was good and we had no problems at all - would I use your company again?? ABSOLUTELY!!"

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Verified
5/5

2005-02-21

"I purchased this camera as a christmas present for my husband and he uses it for work and pleasure and general. It was the best price we found and we did shop around - so that’s thumbs up for digital megastore!! They were prompt at calling me back immediately when they had a question on my order inorder that I would receive it on time."

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Verified
5/5

2005-02-20

"I was thrilled with the experience I received with purchasing the Ipod. It was the perfect Christmas gift and delighted my teenager! It was smoothly done and I was impressed with the service. I wouldn’t hesitate to use this company or refer it to my friends!"

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Verified
5/5

2005-02-15

"I like the camera it works fine and meets my expectations. I received it as expected. A company like this one I would sure use again!"

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Verified
5/5

2005-02-13

"The quality of the product was extraordinary and the service was tremendous. It arrived as requested and right now we are enjoying the great features of the product… I knew what I wanted, you had it and you had it in stock and I checked up on the ratings and you were the best at high rating and you were reliable vendors and I had assurance in you. Youre good quality and I would recmmend all to you…good luck to you guys!!"

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Verified
3/5

2005-02-11

"To those who would order any product from DigitalMegaStore, consider my experiences with their personnel, "Jim" and "Dave". I ordered a Sony RDR-HX900 DVD recorder on Jan 25. They applied a $19.85 charge for 3 day Fed Ex shipping and immediately charged my credit card.

On Jan 31st a call to "Dave" who stated he couldn't understand what happened with the order, but that he would ship it overnight Fed Ex. Confirming email sent to "Dave" about the phone call. No shipment received.

I called on Feb 3rd and talked to "Jim" who said the item had been out of stock and that he would refund the shipping charge and ship the order on Feb 6th if I would not cancel it. A confirming email was sent on what "Jim" had said and agreed to. The order did arrive on Feb 7th, but the shipping refund did not occur even after a third email was sent asking them to honor their agreement.

The bottom line is...is that DigitalMegaStore may have some good prices and some will probably get good service if the item is in stock, but I would never consider doing business with them again due to their outright dishonesty about stock, promises to ship in a timely manner, refund shipping charges and refusing to respond to emails regarding the order. Their method appears to be to promise you anything to keep that order going.

After this post hit, personnel from Digital MegaStore called me to offer to make things right. They agreed to refund the shipping charge which finally posted on 17 Feb on my credit card. A three year warranty on the product was also offered. They were also very apologetic about their service. I am now mildly satisified with the final results of this experience. These rating companies are so necessary.
"

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Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
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Delivering products damage free
Overall technical support
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Resolving problems
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Being easy to reach
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Making decisions on their own
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Overall customer service
Customer service being knowledgeable
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Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
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Overall web site
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Verified
5/5

2005-02-10

"I was very happy with the service I received from DigitalMegastore. It was delivered on time at the best price I could find and I recommended megastore to someone in my office and im almost sure they ordered the same camera!"

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Verified
5/5

2005-02-09

"Christmas shopping for my husband was getting tough - too little time and too many retail outlets to price shop. I went on-line and found this great site that had the best price I had seen (IPod, 20GB, 4th gen), ordered it, had it delivered and was done with my shopping in a few clicks!"

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Verified
5/5

2005-02-08

"I had a great expeiece with the purchase of the digital camcorder with DVD disk recorder. The purchase arrived in a timely manner and was in excellent condition just as promised."

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Verified
5/5

2005-02-07

"Digital MegaStore did exactly what it promised on its site. I ordered a Konica Minolta A200 online. Great Price-Fast Shipping-No Hassles. I would definitely buy from them again."

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Verified
5/5

2005-01-19

"I purchased 20D on wed. morning, got a confirmation call on my cell phone to verify and make sure I had everything I needed to run. Very nice people, absolutely no problems. I reveived my camera on Monday, and loving it. By the way it was at a GREAT PRICE! $1282.00, of course before shipping, couldn't have beat that price anywhere with any other reputable company.
Thank you Digital megastore!
R.N.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Being easy to reach
Resolving problems
Being knowledgeable
Being trustworthy
Making decisions on their own
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-01-19

"I ordered the Canon Digital Rebel, and recevied it very fast, I got a very good price and camera, I'm going to tell my friends about the good prices these guys have. I'm just weighting for my $100 rebate though Canon,if I recevied it with no problems, I will be shopping here again....thanks, Jack."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Overall customer service
Customer service being knowledgeable
N/A
Customer service resolving problems
Customer service making decisions on their own
N/A
Customer service being trustworthy
N/A
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site