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Product & services pricing
4.47/5
Chance of future purchase:
4.77/5
Shipping & packaging:
4.76/5
Customer service:
4.65/5
Return/Replacement policy:
4.72/5
Featured Review


Verified
5/5

2022-01-08

Amazing

"I bought my first Digital Storm build 14 years ago because of all the positive reviews and they exceeded my expectations. I am still playing games on that unit, but purchased a new build so I can play 4K games( I was able to get a GTX card). My new unit is incredible (and beautiful) and I will be playing games on it for another 14 years. My son will get my previous unit and he cannot wait. Digital Storm's hardware is top of the line and their craftmanship is superb. I used to build my own computers before my first Digital Storm build, but I cannot match the price, ease, service, quality and support. I know my unit will run properly and to the best specs.
The customer service and support is unmatched. You will not be disappointed, and pleasantly surprised. Thanks Digital Storm !
"

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Verified
5/5

2022-01-06

Surprised at the build when I opened the box

"Incredibly clean cable routing and attractive case with easy access for any upgrades you may want to pursue. Of course, our gaming daughter was excited with the remote for the light show. Had a minor issue with the Nvidia drivers (related to a Msft upgrade, not Digital River) and tech support called and took care of it within a few hours. Shipping was reasonably quick being at Christmas. Most important, we feel that customer support is always there to help out with questions and are quickly able to help solve any issues. As for performance, the PC is a beast with the config. we selected and the ability to upgrade as needed will keep the machine alive and well for years to come."

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Verified
5/5

2022-01-05

Fantastic experience and lightning fast computer

"I've been shopping for a high end computer for photo and video editing for the past 6 months. I tried several times to order a Dell Alienware computer. Suffice it to say that the experience with Dell was a continuous frustrating disappointment. That's when I discovered Digital Storm. It's been a pleasant and productive experience from selecting my custom PC to getting solid advice on components and through delivery despite the ongoing shortage of computer components. When it arrived, I was please from the start. It's works like a dream and is as fast as lightning. I won't ever shop anywhere but Digital Storm again. Thank you!!"

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Verified
5/5

2022-01-04

Outstanding Value

"The whole experience was top notch. From the assistance in selecting the correct computer to meet my needs to the receipt of the computer everything was great! The notifications as the computer passed through the phases of its creation was a nice touch. I would recommend buying your computer through Digital Storm."

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Verified
5/5

2022-01-03

Best PC I’ve ever had!

"I’m new to desktop pcs, but the kc I have is unbelievable! The quality, build, cable management and all! Amazing computer, and will buy again when I need another some day!"

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Verified
5/5

2022-01-02

computer

"Digital Storm done all the correct things for my son.We sent the hard drive back to have it checked out for not working.Left home in good shape arrived at their company total by Fedx.I paid all shipping up front so they filed claim for damage and sent me a new computer.We had a lot of phone call and emails back and forth,but it was well time spent.The customer service is the best and they did all they said the company would do.THANKS DIGITAL STORM for all you did.


"

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Verified
5/5

2021-12-31

Easy and on time!

"Everything my son hoped for!"

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Verified
5/5

2021-12-30

Digital Storm

"Great computer and love the design. Would buy another one "

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Verified
5/5

2021-12-28

Amazing

"Everytime I had a question they answered the delivery process was a little long but when you get a fantastic product sometimes you gotta wait"

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Verified
5/5

2021-12-28

Top Notch Company

"Digital Storm is an AMAZING company! I ordered a custom built gaming desktop for my son for Christmas. They quoted me 18-21 business days for delivery and they were spot on! I got emails from them when my PC was moved from one stage to the next! Once my PC was shipped I received an email containing a video to help with set up! Oh, and I have to mention that it was shipped OVERNIGHT from California to New Jersey! The packing of the PC was also incredible! Digital Storm is a top notch company that takes pride in the workmanship and quality of their work! After playing on it for most of Christmas Day, my son comes up to me and gives me a big hug. He then thanked me for getting him such an awesome gaming PC! Thanks Digital Storm! "

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Verified
5/5

2021-12-25

Second PC Great Builds Great Team Great Experince.

"This is my second PC through them and has been a good experience over all. There is some delay due to shipping issues such as them receiving parts and the PC being picked up by who ever they ship it from there. Unlike someone else's review I do understand these delays are unavoidable. Customer service experience is top notch. I know this to well from when I bought my first PC that was damaged in shipping they took care of it asap. 10/10 would recommend if your looking for top notch custom builds with good customer service."

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Verified
4/5

2021-12-22

Brian Holden - the real Digital Storm MVP

"My experience with Digital Storm was single-handily elevated due to Brian Holden. If I had not gotten in contact with Brian, I easily would have had a subpar experience with Digital Storm. Brian had been phenomenal from the time we had our initial exchange and follow-ups. Information provided was accurate, responses to queries were turned around very fast. Answers were clear and where necessary, detailed enough for me to make informed decisions quickly, minimizing the end-to-end time to make a decision to move forward. I have nothing but praise to provide for Brian! I want to ensure management is aware of the great customer service experience you provided and if I interact with Digital Storm again, I will specifically be requesting Brian’s support "

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Verified
5/5

2021-12-22

Best PC I could ask for

"I love my pc. I am very happy I went with digital storm. They have the best customer service u could ask for. When a part of my pc was out of stock they emailed me about it and we got it taken care of in matter of minutes. I’ve never had anyone email back as fast as they was. "

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Verified
5/5

2021-12-22

Digital Storm Computer

"Digital Storm is fantastic. From the build out on their website, to their customer service, everything was handled quickly and efficiently.
One thing to note, and I'm saying this after reading other reviews, do not expect your computer to arrive two weeks after your purchase. Companies like this have to acquire all of your customized hardware, meaning if you decide you want a 3080Ti, you're going to have to wait. Frankly, the fact that pre-built companies can even get those things is amazing. They're -very- clear on when the 14-21 business day delivery will happen (just read the email they send you).
Packaging was amazing. The computer is lightning fast. 10/10 would buy again.
"

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Verified
5/5

2021-12-19

You get what you're promised.

"This is a company that delivers exactly what they promise. Couldn't be happier with my new rig, or how insanely user friendly the entire process is from start to finish."

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