"I always dreamed of a beast for gaming and when I contacted digital storm they helped me to build the best computer for my budget. The customer service was awesome and I now have the beast I dreamed about! "
"Excellent customer service and speedy shipping. The computer reps are helpful during the whole process since this was a gift for my daughter, and helpful after. Completely satisfied with my purchase and my daughter absolutely loves. "
"Vary happy customer! This isn’t a PC off the Walmart store shelf, it’s custom built to your specs and it will be worth the wait!
Skip their main email and head straight to their forum page if you have questions. Their staff are very active there and are very helpful!
I received my gaming PC within their estimated timetable which really surprised me with holiday sales, shortage of parts like the 3080 graphics card, increased demand, etc.
The machine arrived in great protective packaging and was in perfect shape, ready to go! Performance is flawless and everything it should be for a high end gaming machine! I couldn’t be happier! I will be a return customer!!!"
"I’ve had my pc for about a month now, I’m very impressed with the outcome. They updated me regularly, and was very descriptive on what the step they were on. Great performance and amazing quality install. Not to mention their great customer service. Would recommend for anyone who is starting out PC gaming or looking to upgrade."
"Lighting fast and built with precision! "
"I've really enjoyed the PC so far as i work my way across data migration and moving programs. I had a problem with not getting the sound system to work on all speakers. Brenden took the time to research the connections to help me find the problem. This happened after I got an email apologizing in advance for the delay.
During the ordering process, a sales associate helped my review the component selection in order give the best possible performance for digital phot processing and to provide as many USB connection points as possible.
All the extra support efforts have convinced me I'm working a business that values it's customers. Well done Digital Storm!"
"First of all I'm an old timer in the PC business. I worked at IBM in the 80's in labs with PC XT's an PC AT's doing board and peripheral evaluation - so I know a thing or two. I really wanted a gaming PC with an Nvidia 3080 (a Christmas gift for my son). While I planned to build my own PC from parts, I found the 3080 shortage meant I could only get one if I ordered it as a built PC - that's just the way this business works - a shortage means the PC makers get first dibs. I researched my options and decided to give Digital Storm a try based on other positive reviews. It was fairly straightforward to pick the best options from their ordering menu and place the order. Even if I could get a 3080 at retail (which was impossible), their pricing seemed very reasonable, even compared to building my own, which was a pleasant surprise. Once the order was placed (about 4 weeks before Christmas), the website warned me the build process could take awhile. I will say this - it DID take awhile. After 4 weeks of slow movement, I lobbed a chat message into customer support asking for an update - then things started to speed up. Within a couple working days after Christmas, it finally shipped. The PC arrived in perfect working order. The packaging was quite sufficient to protect it, even with some Fedex damage to the box, and all was fine. It booted up immediately - no issues - and my son has been thrilled with the performance (mega frames on all his games) and with how quiet it runs. I would definitely buy from them again. "
"Don't buy from these **** they are fast to take your money but slow as **** to build your machine. Quoted me 20 days which fine I'm coming up on best case it doesn't ship till 40 and all they got for me is /sorry find another company or spend 10 mins on youtube and DIY. This company is a joke"
"Highly grateful for the excellent service and great professionalism, recommended 100%"
"First time buying a desktop and it was so helpful to know that I could chat with a rep while I browsed. I ended up purchasing the Digital Storm Lynx - Level 3 and it was tested, verified and shipped within a 24 hours. It looks great and I can finally play Cyberpunk without issues. (PS4 version was virtually unplayable) "
"I got my order way sooner then expected and so far I have been enjoying my first pc from Digital Storm, from what I can see the system was built very well and it certainly performs good with many games of my choice. I strongly recommend getting a pc from Digital Storm. :) "
"I bought the Lynx level 2. I have considered building a PC myself and could do it cheaper, but not by much. I lacked the confidence to do it myself, but pre-builds have a rap of being questionable. This is not the case with the Lynx. It has the quality parts through and through. It runs the games well, it gives room for upgrading and it came quick. I got mine on Christmas Eve and have been pleased with it. I have a small connection to gaming and felt hypocritical about recommending PC gaming to others while being Console only up to this point.
The one mistake I made during the purchasing process was quickly fixed by customer service. Digital Storm has left a good impression on me!
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"This is the second PC Ive bought through Digital Storm, the service is outstanding they give you all the steps they're going to do and always update you! Customer service is amazing! I'm currently deployed and my PC arrived on the 26th of Dec so I'm eager to get back and play my new PC from Digital Storm!"
"Excellent service and product. Super helpful when we weren’t sure what we needed for our application. They built us a product that is stellar! Would highly recommend."
"The easiest computer buy ever. Great service, fast shipping, and the computer is amazing. "
"Ordered a custom build as a gift for my son. The timeline for completion was spot on and the build quality is superb. Digital Storm kept us updated on the status of the build and any questions or concerns I had during the process were answered promptly. I usually build my own computers but since this was for my son I wanted something that would run stable out of the box, Digital Storm exceeded my expectations and my son is more than pleased. I will look to Digital Storm for my next build. "
A rep from Digital Storm, digitalstormonli, has responded:
“We're sorry to let you down, we've been shipping hundreds of orders within estimations, but there are a few affected orders based on certain hardware such as specific NVIDIA graphics cards or AMD processors that are causing delays. We would like to have informed our customers, but our partners did not provide us with accurate estimations. We're very sorry for the inconvenience, if you may allow us to make things right, please do reach out to Alex via email with your order information (alex@digitalstorm.com) and we'll do our best to see what we can do.”