ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-01-09

"i bought all the gifts i gave to my family last holiday season from Dino and they were so happy about it. each is unique, beautifully crafted, quality well-observed and of course much better value for money than any other online shops. the shipping took longer than usual understandably because of the holiday frenzy and all but overall it was such an impressive first time transaction with Dino. now i am waiting for my 4th order/transaction and would love to shop again and again at Dino. their Pre-Sales and After-sales customer service agents are all accommodating would go the extra mile to make your experience a good one. they understand every customer's whim. yes, i would love to shop again and again at Dino!More power!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-01-09

"My first attempt of online-shopping. Was nervous a little, didn't know as it will turn out. Fortunately, has bought through Dinodirect. The favorable prices, an exact times of delivery, and the polite, operative reference with the client of department of customer service have left very pleasant impressions."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-01-09

"I stumbled on DinoDirect when searching for clothes online. And what I treasure it is! The clothes that I have bought from them are so well priced and most of them are with free shipping. They are fantastic at customer service and the delivery times are ideal too, since it is all shipped from China. All the clothes in the normal brick and mortar retail stores are sourced from China anyway. Just imagine to be able to shop online, with the cheapest prices, very trendy and latest styles and free shipping. Why would you go anyway else?

While shopping for clothing, please note that these sizes are for Asians. So for westerners, please add a size or two when placing your order. This is always mentioned on all the clothing items on the website, so you won't miss it.

I would definitely recommend DinoDirect to everyone! Just try it for yourself and you will be amazed!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-01-08

"I had checked on an order because it was several weeks and I had not received my order. I talked with_sharon and she quickly checked my order and offered a gift card due to the item being on back order. It was a pleasure to chat with her online. She was very polite and very kind. Thanks again for your help."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-01-08

"Dinodirect is a good site, always got everything I requested, within a reasonable time of importation. Buy clothing and women's accessories because the price and quality. Lately it has taken longer to arrive."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-01-08

"These guys were great and their product was perfect. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-01-08

"Dinodirect is a new and very good shopping site. I buy everything from there. it has free shipping which is great. But it's well worth the wait. overall amazing site. i highly recommend it. i made a few purchases from dinodirect i really like the website. it is simply amazing. they have everythin i am looking for, and selling everything for a reasonable price, plus they ship the orders really quickly. and reply to all problems quickly. i mostly buy shoes and shirts from them and the quality is really amazing. i buy from Dinodirect , i am very happy with the shop. and they have wonderful promotions going on all the time. i have recomended the shop to all my friends and they all like it alot. the customer service is quick. So many varieties for a very reasonable price, I really love women's clothing!!! And most of all, their customer service is fantastic especially. Thank you."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-01-08

"Amazing, Amazing, Amazing

Great price for the quality of the product

never seen anything so cheap and good as quality as this.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-01-07

"I have been fortunate enough to count myself as a regular customer from Australia to DinoDirect.
The products and customer service not just meets but exceeds all expectation. I had 2 Orders go astray. DinoDirect kept in constant contact and after the designated time span had passed they gave me options of Giftcard or the products to be resent. I requested for them to be resent. Today I received them both. I am thrilled with the quality and the customer service follow up is beyond any other I have experienced . The professional and courteous manner of the emails is commendable. DinoDirect you are an asset to the Australian Market. I highly recommend you. You are 5 Star in every avenue. Keep up the good work.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-01-07

"I highly recommend DinoDirect to any Internet shoppers. All aspects of my shopping experience with them get a 10/10, prices, website, shipping times are all excellent, and any queries or problems are responded to promptly and resolved with no fuss."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-01-07

"Vey good post selling assistance. They also called me on the phone!!!! Very impressive. Thanks a lot. Buy with confidence."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-01-07

"SHaron was excellent and efficient in answering all my questions regarding my order. One of the best customer service help I've ever had. Thanks for all your help! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-01-07

"The customer server from after sales department, was wonderful in dealing with a difficult transaction for an exchange of items i had previously brought from dino.
I praise "sharyn" becauce she was always professional and dedicated to resolving all my issues and questions. she was dedicated in finalising the exchange the items i wanted.I want to praise dino for having such staff as "sharyn" I found myself wondering how does "sharyn deal constanly with people from all over the globe with such patients.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-01-07

"Cancel the product, but I've bought in this shop. The quality is excellent, the best prices. The best customer service! recommended"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
4/5

2013-01-07

"First time purchase with Dinodirect. I'm very happy with Dinodirect services. I would come back again to purchase more.
Thanks Dinodirect!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A