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Verified
5/5

2012-12-25

"I am very happy with this store I am truly convinced and I recommend it! I purchased a couple of products. I was very pleased with them, said that they were made from high quality materials and looked really nice. It was only after I had ordered from DinoDirect that I came accross some very good reviews on the Internet. Thank you very much DinoDirect this is a perfect way of shopping on line. I highly recommend your service to all my friends. The overall experience was very good. I ordered online, at a cheaper price and they increased the price. Bought on dinodirect, the Customer service was great. Shopping via dinodirect.com was easy and a wonderful way to get exactly what I wanted and I was pleased with the products when they arrived. Even better than I expected!"

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Verified
5/5

2012-12-25

"
I've been purchasing from DinoDirect for some time now.
I used to use companies such as dealextreme, priceangels, focalprice etc and found their shipping times, products and customer service terrible.
DinoDirect not only has as good or better prices and product range, their customer service is fantastic.
On the rare occasion I had any problems with a product, (like, not meeting my expectations or wrong color), they were quick to remedy the situation, super helpful and I was never out of pocket. They even paid return postage.
Couldn't ask for a better company to deal with.
"

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Verified
4/5

2012-12-25

"Online support is excellent!, solve problems and attention is very friendly"

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Verified
1/5

2012-12-24

"Terrible company! Do not purchase from them!

Prior to purchasing I asked which OS was on the unit. I was told it came with Windows XP.

I recieved the computer with a copy of Windows 7... but it's a pirate copy.

I have had numersous chats with this company to get issue resolved. At one point they called me to advise thata they were shipping me a new system. I followed up and was told no such thing was happening... and that I knew it was pirate software and that is what I bought.

Any copmany selling pirate software is not a legit copany.

They offered me $5 to post a postive review... No Way!


I purchased a computer that does not work. It has pirate software and pirate windows. They will not resolve issue
"

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Verified
5/5

2012-12-23

"I really loved the after sale assistance I had for the product I order. The reps we're really nice and help me with all my inquiries. Thanks!!!!"

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Verified
5/5

2012-12-22

"Good price..good service.."

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Verified
1/5

2012-12-22

"I have had an overall bad experience with this company my original package was shipped to a business instead of my home which I know is the shippers fault but when I contacted customer service for help a lot of the agents I spoke with gave me the run around having me go back and forth between USPS and dinodirect. For almost a Month of the same answers I was even told by an agent I would get my replacement with the fastest shipping due to the high level of frustration and inconvenience unfortunately that was not the case I was lied to. I finally got an agent that looked into my situation right away and fixed my issue without telling me they had to contact some other department the only reason I'm rating 5stars is because they asked me. This is a terrible company. They ask u to review them at 5 stars"

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Verified
1/5

2012-12-21

"Dishonest. I purchased a product from them, and the product that they delivered did not match their product description. I asked for a refund, and they would not give it. Here is their procedure:

1) I request a refund, in compliance with Dinodirect's own terms in conditions.
2) They ask for input. Pictures, facts, whatever.
3) I supply the input. Dinodirect asks for more input.
4) At some point, Dinodirect offers me a give certificate for some amount that it less than I paid for the original product. Dinodirect asks if this is OK, and I say "no".
5) Return to step (1).

It has been 3 months since I requested the refund. Still no refund has been issued. But they still continue to send me e-mails asking if I am satisfied with their customer service. My advice is to avoid Dinodirect.
"

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Verified
5/5

2012-12-21

"Thank you. Good shop. Fast connection."

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Verified
5/5

2012-12-20

"Sharon was my support today, who was a fantastic help. I am very happy with the prompt service and the very fast handling of my problem. She is very friendly, fast and has obviously a broad knowledge of customer service, the products and technical requirements. She leads the customer through every little step so there is no problem anymore. I was very pleased that she offered me a very easy solution and I was more than happy to order more than I originally had planned ;). Every customer can be happy to be supported by Sharon. Thank you very much."

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Verified
5/5

2012-12-20

"I had a small problem with the order and after I said that to DinoDirect, they sent me back at the package. The package arrived quickly and in excellent condition. I bought this shop in the future, and will recommend it to all my friends :-)."

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Verified
5/5

2012-12-19

"I also had found on Dinodirect.com many useful and interesting things. Especially me interested in the special VGA splitter amplifiers for computer. I often use the projector in the classroom - I'm working as a teacher. There is always a connection problem at the same time monitor and projector through a long cable. I found on DinoDirect very useful for me 2 Port 1 PC to 2 Video Monitor VGA Video Splitter SKU: A11580000G and for a very ridiculous price. I am their own city this is not found. I ordered, pay and 3 weeks the parcel came to me. I have tried the adapter - all quickly and easily worked. Now I am using the monitor and projector on long cables without problems and distortions. Dinodirect helped me."

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Verified
5/5

2012-12-19

"Was very satificied with my customer service that i recieved. I was having prob getting my order on time and thay helped me place a new order so I will recieve them by Christmas. If i need to buy anything else i will first check with this site and if they have my desired objects then i will order with them.

Thanks so much,

Adam
"

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Verified
5/5

2012-12-18

"I always have good service from DinoDirect all my orders have been exactley what I ordered and this battery order is what I paid for and is excellent and arrived in good condition as always I will always buy from DinoDirect "

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Verified
5/5

2012-12-18

"I ordered from dinodirect.com. It's very cheap and the quality is good. So very happy with my purchase experience! The price was also great, a steal for that quality actually. Thumbs up! Will buy a few more. I love the quality of the products and the price. Cheap plus free shipping. love this dinodirect. Quite quick and cheap, light works like expected. I love dinodirect it has a wide variety of products and what I ordered is exactly what I got and free shipping is a bonus will be going to them when I want things. Highly recomend.
hey ship out my order fast and it's free shipping! Very good price. With discount and dinopoints I was able to bring the price even lower. Customer service is good too. I have some instructions about my order and chatting in their live chat I got it sorted out. Was happy with my purchase.
"

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