ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2012-11-12

"11/12: THIS SITE IS A SCAM!!! Don't buy it, they'll leave you hanging on with delayed shipping notices until it's past the 45 days and you can't file a dispute with Paypal. Prices are too good to be true, and they aren't true. Shop elsewhere with a legitimate merchant...

11/18: I must admit, I overreacted a bit after not receiving my merchandise. Upon reading other review websites where other DinoDirect shoppers never received theirs either, I jumped to conclusions. I even started doubting ResellerRatings credibility. However, after my above scathing review, DinoDirect immediately contacted me and verified my phone number and address, then re-shipped my merchandise. They were very accommodating and polite, and I was pleasantly surprised. They deserve the good reviews on this website after all, and rescind my previous comments on their legitimacy. I would shop with them again and would recommend them to others. My apologies to the merchant for a rash and hasty judgment. They are certainly honest businessmen.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-11-12

"beautifule
is very very beauty
but with late
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-11-12

"I chose free shipping, it was free. I loved the items I ordered, it is the most natural looking I have ever bought. I have been happy with the 2 orders. I have placed two orders and I paid for shipping as I am needing the order asap, am getting married, so I am really hoping I get my order soon, can't wait. Hi , everyone , i order some items from dinodirect and i reseverd it from 1 week . shiping time is perfect :) and everything perfect. i ll invite all of you to shop here. The shipping is fast. Good prices, nice web site to browse. It is one of the best stores to buy things online they have very good gadgets. Hi most items i purchased from this store were relatively good oredering experience."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-11-11

"Time and situation change. I earlier spend much time on shopping. I had to a lot of walking and driving. When I found online shopping - for me, everything changed. Now I can stay at home and find necessary things without getting up from the chair. Especially when my friend has told about DinoDirect.com. Now I do not go on different sites - everything on DinoDirect. Great choice products - from big things to small trinkets. So I ordered a cable extension audio. Order 20985832-DD. Parcel came in 17 days. In addition to cable, as always, have been sending free gifts. Always nice to shop in DinoDirect.com."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-11-11

"Hello,
I placed my order number 81175552 DD-, 3 November and the payment is made on 06 November. I'm in Canada, I on a trip before the end of novembre.I like to receive my order before the end of November, please is what you can traitter my order first.
thank you
cordially
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-11-11

"Buy the radio in this store. Very pleased with the product. Fast delivery, good quality."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2012-11-09

"I am NOT at all happy with the customer service of dinodirect.

I have purchased Video Door Phone system from dinodirect.com, but, I have been sent a fake/useless product.

I have raised a RMA, and the case has been going on 3 weeks now - WASTE OF TIME.

I have been asked to contact on these numbers ***-***-****, ***-***-****), I have tried both the numbers and I can't get through them, so, I am not sure if these numbers are dinodirect customer support numbers or not.

I have paid GBP 146.19 to dinodirect and it is just lost money, because I do not have a working product.
Product : Ā£ 110.19
Shipping & Handing: Ā£ 36.00
Package Returning Premium: Ā£ 0.63

I will avoid shopping at dinodirect.com, it is NOT worth it.

NOTES:
1. If you are a dinodirect customer service manager and if you care about business ethics and customer care, please investigate my case and let me know if you need any further details. I have the complete case history (along with dates etc) and I can forward it to you. If you check the dinodirect RMA messageboard, you won't find any history, because it has been deliberately deleted by someone working on my case.

2. I have said this before, and, I am saying it again, I am NOT after silly compensation offers, all I want is, either replace the product with the wireless video phone system I have orginally ordered or refund my money, simple.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-11-09

"very good site.a great variety of things and spot on service.
I Did My First Shopping at DinoDirect Great Experience the products are cheap and priced well the payment methods are good
Free shipping is Great would love to Purchase something Pretty soon from DinoDirect pretty satisfactory shopping experience. I am a new customer to Dinodirect great feedback. I was extremely happy with my purchase which arrived today. I bought items and they were delivered in about days. They looked exactly like the photo on the site and the sizes were spot on. Will definitely be using them again! wonderful online site. best for all shopping needs with affordable prices.shipping always on time. All the orders that i received till date as same as they look in the website picture. Also most importantly high service of customer care provided. great going dinodirect.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-11-08

"When I made my purchase, Dinodirect was having holiday sales, which allowed me to find great men's clothing for cheaper than ANY OTHER WEBSITE I WOULD FIND! Great items for you for a good price. I recommend it to everyone.Easy to buy , and order to site , works great.: I would buy this product again and again. Very, very good online store. I have nothing bad to say: the products, the prices, the time delivery, the free shipping, the costumersĀ“service. I love it." I have a great shopping experience with DinoDirect! I am happy, i did pay insurance and express shiping and everything I ordered came on time and undamaged! i ordered more than 2 packages. prices and items are great. i recommend DinoDirect."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-11-07

"Everything is allright with DinoDirect. Every order and item has come at time. I purchased items until now and no problem at all. Very understanding has been treated well by customer service. They answered quick at any of my question. Personal I'm fully satisfied of DinoDirect products and services. Great site. Great products, prices, online services. I'm sure I'll buy more products in the future. I strongly recommend this site Very good. shipping is free on all items ordered its great, Items are priced reasonably, customer support is good also. I have made three purchases in this shop, the service is good, I have always recived my items, the site has live chat and operators are truly friendly and they answer your questions and the better thing they always have a solution for your problem. The products are of good quality and price is excellent, I recommend Dinodirect."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-11-06

"Free shipping is really free shipping. Even if you check before purchasing, items are in stock. Best customer service. I have been a customer and I am very, very, pleased with all the products I have purchased. The quality is excellent, the delivery is free, and quite prompt to here and all for a great price. The camera adapter I purchased recent was a faction of the price of the Sony version and performed precisely the same task. Recommended. Very good prices and fast FREE WORLDWIDE shipping! They even have some awesome coupon codes. Recommended! I do a lot of purchases in the Dinodirect.com, high-quality and fast service, no problems with orders, are often good discounts. A diverse range of products. I like it."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-11-05

"Good shop with a very high quality product and good service. 'll Sogtrudnichat with him on ..."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-11-05

"I'm very happy with my purchase, the product arrived in about three weeks and in good condition. Dino direct has a great variety of products with a good range of prices. I'm looking forward to buying again. Dinodirect recommend the site because the prices are great and the service quality is very good! Highly reviewed products like tablets are actually shoddy android clones. Should have known that anything, especially electronics, with good reviews is a A+ indication. Website is fast loading, and have gotten no pop-ups. Easy enough to navigate, and find whatever is desired. Shipping fast, packaging was perfect for protecting the item.
This is definately one of my favorite websites for shopping online now! Thanks Dinodirect for the smooth transaction!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-11-02

"I must say, I was a little scared when I placed my order, but pleasantly surprised. For the price I paid, my order came fairly quickly, and everything seems to be in working order. I was especially impressed with some of the make-up and jewelry that I ordered. I also ordered a GPS, and it is working well. The site has FANTASTIC prices, and free shipping worldwide. How can you beat that? They also have a points program, which is great, you can post text, picture or video reviews of each product on the site and get rewarded for it. I'm glad to have discovered Dinodirect. My package turned up yesterday, it was exactly what I expected at the time of purchase.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-11-02

"I have just been speaking with Sharon regarding a product that was out of stock. We have successfully chosen optional products and was given a gift voucher for the amount of item not being purchased and I used this to pay for additional items. Her service has been excellent and I look forward to receiving my goods. As I haven't received my goods yet, I cannot tick all the boxes."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A