"i am really satisfied with the level of attention of the customer service live chat. I was in my work then i started the chat, and after an hour i continued in my home and guess what, they was still there answering my questions. just amazing. im really impressed. "
"muy bien sitio excelente calidad buenos precios y muy confiables y atentos s dudas o cunsulta en tiempo real 100% recomentable"
"Very satisfied with the shipping, product and free gifts! Dinodirect has excellent selection and stellar communication. I was very happy to see the image of the product in the basket before it was packaged and shipped. Highly recommended. Dinodirect.com is one of the best shops, where I shopped. Everything is at very reasonable prices, from time to time receive a discount coupon. Goods are delivered on time and does work , so customer service is working very fast and all correct to your complete satisfaction. All I can only recommend. I love how customer service are very prompt and respectful! All of my items arrived in perfect conditions and without a doubt I will continue to use DD in the future!"
"I bought about 3 months a keyboard + mouse for iPhone, and unfortunately did not run because the connection is used in the iPhone bluetooth, not infrared. I was very well attended, I made a video of my problem and they promptly did as much for the problem to be solved. And indeed it was. There was devolvimento full of money, since it was a glitch of DinoDirect.
Ja to buy with DinoDirect several months, I have the card and by far is my favorite store. That was my first problem and that was soon resolved. I am very pleased to have a service as fast and legal. I recommend to everyone!
The products are of great quality, the waiting time is not great and the service excellent, great discounts! Congratulations to the store to always seek the welfare of their consumers.
PS. I am Brazilian and I am using Google Translate to write this testimonial. I made sure to do it by my recognition of the great work these guys.
Soon I will be purchasing again and recommending to you always!
That's it!"
"Amazing site, maximum quality cheap products! I always buy and buy them, personal and reliable service, fast delivery, I'm always with Dino"
"I got a bit sceptical when i didn't receive the package, so opened a case and sent a mail to the customer service. They reacted the next day that the package is sent already and it could arrive anytime soon. As they said i received my package 2 days after "
"The quality of the product was excellent and it fits me perfectly. The shipping may be slow, but everything overall is excellent and the prices are great. DinoDirect is one of my favorite shop. Never got broken or not working item. I'm very satisfied with DinoDirect. Very Fast Shipping and Very fast to resolved if ask something a problem about order. The company offered to provide an amicable solution. Despite the time I devoted to solving this case, I am satisfied with the solution offered by the manager of dinodirect. And as my problem was solved, I'm returning the stars for this company. Thanks!"
"On January 4th 2012 I ordered a Vivikai DV-1288 Camcorder. It eventually arrived and at first worked OK. About 2 months ago teh Off/On switch went faulty so the camera can not be switched on. I have e-mailed DinoDirect about this but had no reply. I then sent a Recorded Delivery letter to their UK address, but this was returned to me stamped, 'Addressee has moved or not known at this address'. This is abominable service. I require either a replcement camera or a money refund. Which are you going to do, DinoDirect. If I have no response to this communication I am going to report DinoDirect to the UK Trading Standards Agency who will take severe steps against them."
"Completed my first order this month, but was advised that some of the items selected were out of stock. The remaining items were shipped and should arrive sometime this week. Contacted Customer Service regarding the out of stock items and requested a refund. They offered a Gift card, no expiration date and I accepted. The representative was very helpful and the call did not take much time. So far, I am very satisfied with Dino Direct."
"Awful experience, I made two orders on feb 21, one was shipped on march 1 (8 days later, even when they claimed it would take 5 days tops), the other hasn't being shipped.
I can't believe it would take them two weeks to send 3 little dresses. I made one more order on feb 25 and paid $15 extra for Fedex and as it was expected they have not send it either.
I have bought from several chinesse online stores, and this is the worse ever, usually they ship my orders 3 days later tops, but two weeks is outrageous.
"
"Bought a few items from DinoDirect, and I have to say, I actually do like the stuff they sell, the shipping is fast, even with express added, but still, the quality for clothing is amazing in my eyes, and all of the clothes they sell is actually quite warm to wear, I give them a five star for everything due to the fact that it's a good place to shop, and it's risk free, since I've bought many stuff from them, since the first purchase date. I have been buying from DinoDirect now for over a year and find they can be good on some products. If you are looking for cheap replacements or phone protection they are good. I purchase from them to get phone items protection. I think I would buy something that would need to be of good quality. The delivery can be fast. Overall I will purchase from them again."
"DinoDirect is my favorite online shopping.The customer service is the best forever.The shipping method is really fast and the material they made is really good and the sizes fit well too.."
"Very happy with the goods. They arrived safely in about 4 weeks. Very good communication/ response if there is any issue. Will definitely buy from them again. the goods are reasonably price. I'll recommend anyone to shop here. No postage charge. Thank you again."
"Quality of the clothes is very good. Customer service is helpful and the prices are great. So if you don't need your order within few days and you can wait a bit for them I can recommend that store. "
"Amazing purchase from DinoDirect! I've been using DinoDirect ever since I found out about it! I found out about DinoDirect! All of my orders have been perfect and the only one problem I ever had was resolved very quick and professionally. I love how customer service are very prompt and respectful! All of my items arrived in perfect conditions and without a doubt I will continue to use DD in the future! got the excellent customer service. and speaker work great and they help u out untill u r satisfied with ur purchase. I have got good quality product with a nice free gift. I really like it. Shipping time is quite fast. Package is quite good. Dinodirect is a pefect store, the products are cheap and the quality are very good. My experience with DinoDirect is amazing."