ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2012-05-29

"This website offers the biggest collection of products plus the best service over the internet, they offer great customer support and fast replies I recommend it for everyone. The service provided by DinoDirect is great and value for money."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-05-28

"I just recieved the t-shirt I ordered and really liked it . It was packed peoperly and had tags on it . I am so happy "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-05-28

"I am enjoying wonderful experiences with DinoDirect so far and am very grateful for it! I ordered a digital multimeter and the price was incredible when it was on sale at their site."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-05-28

""Excellent shopping site, the customer service is top notch. Always available and shipping now are super fast to all countries throughout the whole world. Separate packaging is perfect. I recommend it to all users who loves shopping online. the service is 10 over 10 because they are absolutely perfect.Their site is user-friendly and entails light resources with quality pictures and videos of their products. Thanks for all dinodirect.!" I LOVE YOU!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-05-27

"
First time I have used Dino direct
I dislike using international shopping sites incase the goods do not arrive.
I had no problem like that whatsoever.
I ordered a cd drive which was not available where I live, not only was the price a good bargain but also available for my out of date laptop
which would have ended up going to waste as spare parts on ebay.
I was even tempted to purchase a similar second hand laptop to use the cd drive as replacement.

That was till I came across dino direct who had the product in stock and half the price compared to what I saw on ebay!

Goods I ordered arrived damaged due to transit, the package had been placed with heavy goods on top,
this much was obvious by the condition of the outter packaging.
The product itself was now worthless to even fix not to mention the costs involved in sending it back.

I notified Dino direct not only did they respond to my emails asap they sent me out a replacement which arrived much
quicker then my original order.
They also told me not to bother sending them the damaged item to save myself any further costs

At first I was annoyed when the first order arrived damaged after waiting a month due to international mailing service,
but overall I was quite impressed with their customer support service.
I dont really like shopping online but if I was to do so, I would definetly shop again with dino direct.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-05-27

"They are the best online retailer, the best amoung their class...

I am completely pleased with DinoDirect.

Their prices are lower than their competitors, their order processing time is lower than their competitors, their customer service is faster and more efficient than the others...

I will place all my future orders on DinoDirect, because they are the best. Period.

Thanks DinoDirect! You are the best!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-05-27

"Great site, good prices and very helpful support. I will return to buy."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-05-26

"A great store. I ordered a laptop, it came with a fault. But support quickly helped me to solve this problem. Now everything works fine.
Item always in stock, orders are sent quickly.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-05-26

"Fast shipping!!!

This has been a good purchase in a good shop.

This and all my previous orders with DinoDirect have been very successfull.

I placed the order and they processed the order in the same day. Also I received it in less than 2 weeks. Impressive!

Their prices are much cheaper than their competitors. And they have available many items than the others dont.

You can buy from them with no problems at all. Very nice!

Thanks DinoDirect!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-05-25

"I bought a lot of different products on different sites, but only on Dinodirect I found a great variety of goods at a reasonable price. I have a great shopping experience online! Take a closer look with features Dinodirect, I found out that there is sufficiently advanced system of discounts and even free gifts."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-05-25

"There are many online store and it is quite confusing in choosing which stores are good and reliable.
So in my quest to find a reliable store I found DinoDirect, or rather the sale person found me "Nina". I gave it a tryt by buying small and cheap items to try it and was pleased with the products when it arrive.
Thereafter I started to order my expensive item and to my worse fear a faulty table arrived but their CS "Ms Lesley" was very professional and after viewing my video clip on the faulty tablet, without further question exchange another tablet for me. The new tablet came with a few week and in working order and is my daily companion now for work, social media and play.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-05-25

"I lOVE IT!!I just can't help shopping here. It may take longer than what I think but I really wouldn't care much because it is so worth it!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-05-24

"100% recommended online shop!!!

I am impressed on how fast DinoDirect ships the orders once they are placed.

They are the most efficient people I have seen, very interested into helping their customers.

I never had seen such a good way to keep the customers happy.

I think I will buy always all my stuff at DinoDirect.

Very happy customer. Thanks DinoDirect!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
3/5

2012-05-23

"Rewriting my review to address your response.

Ok. That does answer some of my "rants". Thank you for your understanding at least what I was frustrated about and addressing it specifically. You have no idea how hard it is for me to accomodate package pick up at my billing address, and that's why I was so so frustrated. Things do happen and nothing is perfect. Yes, please consider fixing your "edit" buttong before checkout. Not sure why it didn't change the address when I changed it. It was a good option to have once we are in the checkout screen but it's not working.

Thanks again.

I have made some changes to the suggestions in lieu of your response.

Suggestions:

1. CHANGE YOUR INFORMATION IN FAQ ON CHANGING SHIPPING ADDRESS THAT YOU CANNOT CHANGE YOUR SHIPPING ADDRESS ONCE ORDER IS PLACED. OR AT LEAST GIVE TIME CHANGE INFORMATION AND OR NOTE THAT SOME ITEMS SHIP BEFORE YOU HAVE A CHANCE TO LOOK AT OUR EMAILS AND IN SOME CASES ADDRESS CHANGE MAY NOT BE POSSIBLE. THIS WOULD HAVE MADE ME UNDERSTAND BETTER THE SITUATION.
2. FIX YOUR EDIT SHIPPING ADDRESS BUTTON IN CHECKOUT SECTION.
3. FIX YOUR FEEDBACK BOX. AFTER FILLING INFO, SEND BUTTON DOESN'T WORK.
4. MAN YOUR CUSTOMER SERVICE DEPARTMENT. I THINK YOU HAVE THIS SIDE COVERED BECAUSE I DO GET FEEDBACKS IMMEDIATELY AND YOU ALSO CALLED ME RIGHT AWAY. MAYBE IF YOU CAN OUTSOURCE SOME PEOPLE FROM DIFFERENT TIME ZONES TO BE ON CHAT TO DO SIMPLE TASKS LIKE CHANGE ADDRESSES IMMEDIATELY (ADDRESS CHANGE RIGHT AFTER ORDER WAS DONE SHOULD BE A BASIC CHANGE).

"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-05-23

"Good purchase, good transaction, good Online Store!

All my purchases with DinoDirect have been very successfull.

They sell much cheaper than their competitors.

I placed the order and they processed the order in the same day!!!

The shipping was very fast, and when I opened the package I saw exactly what I ordered. Perfect!

You can buy from them with no problems at all. Very nice!

100% recommended Store!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A