"This is the second review of mine which is going to be almost the same as my previous review - the only difference is order number.
I have placed an order for an item and used a coupon code.
It's been a month but the seller refuses to ship the item.
The item is still available to order.
Not sure how to comment that but no, I am not happy.
March 6, 2012 updated: I ordered the item for $62, and right after that the price went to $87. Now the item is "out of stock". I had been waiting for it to ship for a month, while other members of the forum community where I read about this item kept ordering it (and kept getting their tracking numbers) all along. Here's link to the forum that will prove that (sorry it's in Russian): http://www.ebay-forum.ru/phpBB2/topic/102127-%D1%80%D0%B0%D1%86%D0%B8%D1%8F-linton-lt-6600-%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE%D0%BE%D0%B1%D0%B7%D0%BE%D1%80/page__st__240__p__1481847#entry1481847
Not nice.
March 7, 2012 update: now DinoDirect tells me I should close PayPal dispute or they won't be able to refund the funds. That's after a month's wait... Very funny... NOT!"
"
Have a large collection of products with high quality
Good support
Very good prices
A lot of promotions
Free shipping
I recommend it"
"DinoDirect is one of the many chinese webshops. It is outstanding in it.s information about delivery etc. It's also faster in delivery then other chinese websites.
You have to look for yourself about the quality. Sometimes it's outstanding for a remarkable price. Sometimes it's low quality.
One time I had trouble with the website to pay, I was charged to much without being able to correct it. Help by chat was fast and perfect I was directly offered an alternative to correct it.
So DD goes for good service and quality
august 2012
I now have a very interesting experience. I submitted a critical review about a tablet which screen broke very fast because of it's fragility. But it's not accepted. I have tried three times. Why not....."
"nice website , service quality is becoming to be very well , for example the live chat is working now which was not the case in the past"
"I bought a 60cm Collapsible Disc Light Multi Photography Reflector from DinoDirect and I'm still impressed of the good quality of the product, the great price it had, and how easy to use it is. I have recommended the webpage to all my friends, co-workers, and beyond, because if you're looking for great products, great prices, and outstanding customer service, DinoDirect's what you're looking for. As I always say everytime I talk about it, it's like shopping in a local business. You can trust you get what you see, and more! I like everything about DinoDirect. Truly Recommended!"
"a very good shop. Large selection of products, fast delivery, professional customer support. I recommend this shop to your friends"
"You can buy almost everything and any thing from Dinodirect. I just got my wedding dress from them and its very well made and fits so well and it hardly cost me anything. They have beautiful cheap dresses and cheap wii and ps3 accessories. also free shipping is awsum. Its always packaged really well so nothing is every damaged.
i have saved loads of money buying things from dino as things from my country cost 4times as much as on the website."
"I bought a YuanYangWei™ Mono Bluetooth Wireless Headset Earpiece Headphone D985. It is good value for money and works well with my phone! Received it quickly!
The customer service handle inquiries promptly!"
"I first ordered at DinoDirect on november 2011 ,the package was sent a couple of days after.Unfortunately the package was lost , i emailt them after some researches to have some news and they answered me very fast and they proposed me te resend me the same order without any extra charge, i received it 2weeks after. I find this very professional and i m very pleased with this transaction .I highly recommend this Website. Thksss"
"I got a lovely dress, very nice fabric, suitable for winter and spring weddings. Great craftsmanship, high quality, I did not expect such a dress. Thanks"
"What an incredible shopping site..it has got the large collection of products at very good prices, lot of promotions going on over the time and free worldwide shipping on most of the products makes it different from others..I highly recommend it."
"I live in Australia. When I purchase from this supplier, I believe it comes from Hong Kong, which is OK, but there's nothing to indicate that this is the case except the postmark on purchased items.
My items arrived OK, but it did take a while - 5 weeks or so.
They worked OK when I tested them upon first receiving them. However, 2 or the 4 identical items have now stopped working after a few weeks, and it is quite difficult to redress this with DinoDirect. I am still in the process after weeks.
5 March 2012: I placed a total of two orders: one in September 2011, and one in November 2011, for multiple items of the same product. Three of them stopped working. The first shipment of replacement items went missing. Last week, I received replacements for two of them. I haven't used them very much yet, but when they arrived I tested them both and they worked. I found that (a) DinoDirect's website is hard to use and (b) it was very difficult to address the issue about the items which stopped working. They kept offering gift cards and refunds, but I have no interest in those things. All I wanted was the items that I ordered, and I wanted them to work.
I have offered several times to return the broken items to them so that they can advise what happened to them, and help me avoid it happening again in the future, but I have not received a response."
"Poor customer service, waiting 3 months for order says they partial shipped and still never recieved anything."
"I ordered an HDMI connector. They first time sent me the wrong item. Not sure why, but when I asked them to send the correct one, they did without too much hassle (took a bit of effort, but that is appropriate). However, the second one was the same as the first even though I had been very clear. I was peeved, but complained again, and finally got it on the third try. So, there are some issues, but they seem to try to do right by their customers, even if the order is small."
"very nice item. The best site shop on the internet, very recommended."