"There was damage done either while loading or in shipment of the items I bought and there unfortunately was no accountability taken. Water damage (and standing water) in between the plastic and the items ruined several things/boxes in the order. "
"My payment issue was promptly resolved and Direct Liquidation is always the number on reseller my list, I hope they keep being customer-centric, also, the Milton team are so understanding and always willing to help… Lest I forget, Shout out to Sebastian, he is always quick and helpful, and when he can’t…he makes sure to explain why and see that he is understood."
"I was ecstatic to find such a low-cost merchant that carried almost all the products that I have been looking forward to purchasing."
"Buying on the site was easy! Self pick up was easier! Great courteous staff, everyone was helpful and conversational."
“Thank you so much for taking the time to give us your feedback! We will extend your comments to our Fort Worth facility and the customer support team they will be delighted. We will continue to work hard to meet your expectations and we hope our business relationship continues to grow strong.”
"Everyone that I dealt with was over board helpful "
“Thank you so much for sharing your positive experience! It's great to hear that you received wonderful service and that everyone you dealt with was helpful. At our company, we always strive to go above and beyond to ensure that our customers are satisfied. We hope to continue providing excellent service to you in the future!”
"I wish the price could be lower"
“Thank you for your feedback! We're glad to hear that you like our service. We understand that price is an important consideration for many customers, and we appreciate your input. While we strive to offer competitive pricing, we also need to ensure that we are providing high-quality products and services. We will definitely take your feedback into consideration as we continue to improve.”
"I love direct liquidation, this is my 3rd pallet. I love these Guys! Customer Service is Spot ON!"
“Hello George,
Thank you so much for taking the time to give us your feedback! It's great to hear that you love our service and have had a great experience with our customer service team.”
"Great customer service everything is the way it is described "
“Thank you for the positive feedback! We're glad to hear that you're happy with our customer service and that everything met your expectations. We appreciate your business and hope to serve you again soon.”
"Easy and fast way to get the shipping products you need."
“Thank you for the 5-star review! We're glad that our service was easy and fast for you. We strive to provide efficient and reliable solutions to meet our customers' needs. Please let us know if you need anything else in the future!”
"Good. Was happy with everything "
“Thank you so much for sharing your thoughts. We appreciate your business and hope to have the opportunity to serve you again in the future. ”
"Everything was so EASY I LOVED it !!! "
“Thank you for taking the time to write such a positive review! We are thrilled to hear that you found the process easy and that you enjoyed using our platform. ”
"This is our first time ordering a pallet for resale. The pallet arrived sooner than we expected (which was welcomed). We elected to pay for shipping via Direct Liquidations. The communication RE: shipping was clear, concise, and accurate. The items on the pallet occur to match (or closely match) the manifest. It's an experience we would repeat with Direct Liquidation. "
“Thanks for sharing your feedback! It's great to hear that your first experience with Direct Liquidation was a really positive one! It's always nice when things arrive earlier than expected, and we are happy to hear that you would be open to repeating the experience in the future. ”
"Looking through pallets for sale was fun!!!"
“Hi Mike, we are glad to hear that you enjoyed browsing through pallets for sale! Thank you for sharing your positive experience with us.”
"great service for products!!"
“Thanks for the review! We're glad to hear that you received great service for our products. We value your feedback and hope to continue providing you with exceptional service in the future!”
"Great products, had zero problems."
“We are glad to know that you had a smooth purchase and that you are satisfied with the product! We really appreciate your comment.”
A rep from Direct Liquidation, Support_, has responded:
“Thank you for sharing your positive experience with the prompt resolution of your issue. We will make sure to extend our comments to the Milton facility and Sebastian, they will be delighted! We hope that your future interactions with Direct Liquidation continue to meet or exceed your expectations.”