"Very chaotic and confusing process. I have had to call them 10 times to solve my issue. Every time I talked to customer service they told me something different. Now when I have an issue I will call customer service 2-3 times to put together the correct answer. They say it is an easy process but that is simply untrue. If it is your first order please beware that a lot of time and money will be wasted. Customer service is very polite, patient, and responsive though."
"I have a Bin Store in Indiana just got a great mixed load. great for bin as well retailer needs Grow your business with Direct Liquidation."
"Everything worked great and in good condition will most likely order another pallet"
“We are really glad that you had a great experience with Direct Liquidation, thank you so much for your feedback!”
"great communication , speedy shipping"
“ We are glad that you had an amazing experience! Your feedback helps us improve the quality of our goods and services.”
"I like it so far hope to buy more"
“Thank you so much for sharing your thoughts. We will continue to work hard to meet your expectations and we hope our business relationship continues to grow strong.”
"So far an easy process. Will reserve judgement after going through resell"
“Hello ddaniels1953. Thank you so much for taking the time to give us your feedback! We really appreciate it.”
"like i said its are first time i hope it works well"
“We really appreciate your comment! When our customers win, we win. ”
"It's our second time purchasing from Direct, hope to have a nice experience."
“Thank you very much for taking the time to give us your opinion! We will continue to work hard to meet your expectations and make your experience a 5-star one.”
"muy bueno espero seguir comprando"
“Hola Luis, Estamos encantados de que haya tenido una experiencia de 5 estrellas, muchas gracias por compartir su opinion. ”
" Items were in good condition except items damaged during freight."
“Hi, Thank you so much for sharing your feedback, upon checking I see that our support team is already working with you to provide a proper resolution for the issue faced during shipping. We appreciate your understanding. Have a great day! ”
"Great price. I was happy to buy from Direct Liquidation. Buy now."
“Hi Wilson, we are pleased to know that you are satisfied with our prices, we will continue working to exceed your expectations!”
"Awesome and easy to navigate."
“Thank you so much for your feedback! We really appreciate it. ”
"Have issue with some items not coming complete. Some completely unusable when described as new damaged box. Have had several items that are ya resalable. Customer support has been working on correcting for over a week and have yet to get back in contact with me with a resolution. "
"Me gusta la página los precios son regulares, lo que si deben de mejorar es el servicio al cliente "
“Muchas gracias por compartir su opinion, haremos todo lo posible para mejorar y cumplir sus expectativas para que tenga una experiencia excelente siempre. Que tenga un excelente dia. ”
"The last two trucks...several pallets had either mouse **** or dead mice in them! Unsellable!"
“Thank you very much for sharing your experience, we will make sure to pass your comments on to our transportation department, they will be delighted. Have a wonderful day!”
A rep from Direct Liquidation, Support_, has responded:
“Thank you so much for taking the time to leave us a 5-star review. We will continue to work hard to always meet your expectations! ”