"I love Dolls Kill even more now because of their awesome customer service! Leah took care of my issue quickly and easily. Thanks girl! "
"Had to cancel an order due to forgetting to use a discount code. Support was understanding and filed the cancellation almost immediately! Only ever had positive experiences with the customer service and items.
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"Leah was great help via email! Lovely attitude always fast to respond always great stock how it looks on website shows great quality and comfortable which I also struggle to find ❤"
"Fits well I’m 5/5 the pants where a little long on me but over all nice fitting outfit. Deanna from Columbus Ohio.
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"Super Polite & Understanding"
"I've placed one order from Dolls Kill and everything was awesome and exactly as I expected it. Just placed my second order from them but accidentally shipped it to the wrong address and they responded promptly and were able to redirect my order. Can't wait for it to get here! "
"I bought a pair of Club Exx Archangel Wings for my boyfriend and he lost the charging cables for them.
I emailed customer service and Leah was a huge help, she was super sweet and found as much information for me as she could. "
"I can count on this company for their amazing customer service, whenever I contact them I always feel like a VIP. This company has killed fashion and great prices and an awesome staff to back them up. This is why it’s my #1 place to shop."
"This store is probably the best place on the internet. I’m from Canada so unfortunately I can’t visit the actual store, but all the clothes and shoes on here are frickin awesome and suit all body types! They have great sales but no matter how much money I spend on them, I always get the best quality and customer service :) "
"I’ve had to cancel an order and they were very understanding towards it and I was extremely grateful"
"They responded to my email very quickly and addressed my issue in the reply. There was no need to go back and forth for a long time! "
"I placed an order and submitted it before I was able to input a discount code I had. I immediately emailed with the order number asking to apply the code. Since their system isn't able to do this, they were able to cancel my order so I could order again and use the code and saved over $50 bucks! I was soooo happy! Thanks so much for your swift response and great customer service. (And they did this over the weekend while I believe is outside their normal contact hours, so KUDOS for working OT!!)"
"the customer service was exceptional!!! they not only replied my email regarding my question in a timely manner, but also solved it without asking any questions!!! will definitely continue to shop at Dolls Kill (in fact I did it right after receiving the reply and bought more stuff!) LONG LIVE DOLLS KILL!!!"
"No store is perfect. But dollskill does everything they can to make sure everyone is happy! I was missing an item from my order (it’s okay, things happen) and the store credit was issued right away. The returns are free. Items can be pricey but the sales are great! I would definitely shop with them again! "
"I was having trouble receiving my store credit for a return I had shipped over a week ago. However, when I texted customer support, I got a response within 24 hours! They kept in contact with me and helped solve my issue instantly. Great clothes and great service❤️"