" I had ordered an article of lingerie and it came in damaged I contacted customer service and they handled the situation promptly and sent me a new one free of charge! This company is amazing ❤️❤️❤️"
"I had an order that never arrived, and so I contacted them. I got a response within an hour, and they said that it probably got lost in transit and are now sending for free my order again to make sure it gets to me. I am so happy about how quickly they were able to respond and help me out. "
"I ABSOLUTELY LOOOOVE DOLLS KILL! Its literally my fav site. From Rave gear to a night on the town, Dolls Kills always has me covered. The fits are always true to size, so if you know you a large, don't squeeze, or DO! Its up to you. And if anything goes wrong, give customer service a shout, they're always down to help! Especially Sam, Sam is a freakin GEM! Love y'all !"
"GREAT FASHION !!!
FAST SHIPPING !!!
SUPER SUPPORT !!!
Thank you very much.
Best regards from Germany/Bavaria,
… it's more than 5 stars … it's star sky :)))"
"Shipping can be slow @ times but that's my only gripe. Their customer service in my own experience is AMAZING. No I'm not being paid to say that- They have responded immediately every single time except ONCE. Which is not a biggie to me. The clothes are very good quality also & the shoes I've bought. Everyone always has to know "omg where did you get that" EVERYTIME I wear my stuff from Dollskill haha. So there ya have it! I love this company & their badass unique cool items. "
"Honestly best customer service I have ever came across! I had to return a pair of boots that did not fit and I got such quick email replies about my queries and Sam, who assisted me was so so lovely! I even got issued back my store credit asap so that I could order the right size. Very please about my first Dollskill experience :) Oh and also very quick shipping ;)"
"The costumer services is very helpful(Especially Jamie!)She’s done amazing job."
"The fb customer service team went above and beyond to help make my return/exchange easy. Didn’t read that you should size down with Docs and low and behold, the size I ordered were too big and would only get bigger once the leather stretched out. Got them in the mail, sent in the tracking number and they immediately sent me a store credit so I could order my right size without having to wait! "
"For online shopping, Dollskill is a lot less hit-or-miss than most other online stores you'll visit. Along with hosting unique brands and styles for really affordable prices, and having frequent sales as well, the customer service is fast and very kind! "
"just sent a quick message and Sam fixed the issue in a heart beat! on my way to ordering some new new rn and couldn’t be happier with this site :) they are awesome when it comes to returns and store credit is always applied quickly with little to no hassle and always so so easy to fix!! Sam is a gem thank you ! "
"The clothes fittet perfectly and when I asked where my package was I got a really fast reply"
"Dollskill is where I go for all of my fits, from festies to everyday. They have a huge selection and great customer service. You can even post your outfits on insta for a chance to win doll of the week! Can’t recommend enough"
"My items came in a reasonable amount of time, were fairly priced, and I was pleasantly surprised by how amazingly high quality they were. I considered returning one item (only because I'm having trouble finding things that match the specific color of holographic material). The representative who contacted me responded right away with all of the info I would have needed, and was super understanding when I changed my mind and decided to keep the product. The ONLY downside is that they don't sell more things in that blue/green holographic color!"
"Dolls Kill responded to my text within minutes and went above and beyond to issue store credit for a return that had not been processed. It was scheduled to process 5 days later, but they did me a favor and bumped it up so I could order my costume on time. They are sweet and sik and I order from them all the time. Luv DK 4ever"
"Dollskill is an amazing store with beautiful and unique clothes. I can’t wait to order more!!"