"I placed an incorrect order and they helped me cancel it so I could reorder the correct stuff in like a few short hours it was dope. They’re store is always amazing such cute stuffff I love dolls kill "
"I gave five stars for Dolls Kill customer service! My order was mis-routed to Memphis before making its way back to me on the West Coast. Got these Flares just in time for our production team's Britney Spears "Administrative Professional's Day" musical show (I was Britney). The Flares totally completed my "Britney" look.
I have to give the Flares three stars. While the medium fit perfectly and looked outstanding (lots of compliments from the ladies in the audience), the rhinestones kept falling off as I moved and danced during the show. I'll superglue the rhinestones that I collected from the stage back on the Flares for our next show. This is the only letdown I have about this item. Otherwise, they would have got five stars, too. However, Dolls Kill customer service staff crushes it! :) "
"I accidentally ordered 4 pairs of the same boots with my sister’s card because I’m stupid. I only meant to order 2 because she wanted a pair as well but I made 2 purchases with the same card and I almost had a heart attack. So I texted Dolls Kill, explained what happened and was willing to wait until someone got back to me on Monday. (Because their phone hours are Monday - Friday, 9 to 5 and I texted them Friday night after 5) They got back to me today and told me I would be refunded back to my original payment which is amazing. Will definitely be ordering from them again.
tl;dr I was a stupid and accidentally bought 4 pairs of the same boots. Dolls Kill is amazing."
"Amazing experience shopping online wit dolls kill. I’m usually hesitant to buy online because of sizing. Shipping is pretty fast and when i had a question about one of the items i returned it was so easy to text them and get a response immediately. The shipping return was free and easy to print out the label. I love their clothing and will buy from them again! Thank you dolls kill "
"I emailed concerning store credit and they were quick and extremely friendly. I’ve had nothing but good service shopping through this site for the past 5 years."
"Shout out to the best customer service! They respond super fast and offered a great solution for something that needed to be exchanged. You guys rock!
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" This is not the first time I’ve given a shout out to you guys and that’s because you’ve always been the best.
I am The biggest stress case and Ali is here for the worst.
I call or text or email you guys and you always get right back to me, calm me down and help me figure it out .
95% of the time it all works out but there’s been a couple times that stuff is happened that can’t be fixed, maybe there is not the product anymore in my size etc. but even in those rare occasions you guys always hook me up beyond.
Let’s just say I’ve never felt ripped off or mad or upset with you guys because you always make it right.
By the way I order a lot of clothes from you, in fact I’m going to need a 12 step program ! HA
A healthy addiction in my opinion ❤️
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"I have been shopping at Dollskill for a couple of years - I love the selection! The service to Canada is seamless and whenever I've had to do any returns or exchanges the customer service is always super! Headed to Basscoast in Canada soon - looking forward to my next shipment. xo Shout out to Kayla - thanks for your help!"
"I love that you can text them if you need help with your order. Elisa made sure I got my store credit from my return in just a few hours! "
"I have been shopping at Dollskill for a few months and I'm never disappointed! Their clothes are always such great quality and customer service is very helpful. I ordered something I ended up deciding to return and after the order was received, I texted customer service and got store credit right away! "
"So many different brands and styles!!! Stunning fashion! And excellent customer service! Best customer service I have ever had! - keep it up!
Love Jena Skye "
"EVERY TEX MESSAGE I SENT WAS RESPONDED 2 SO QUICKLY I WILL DEFINITELY BE ORDERING AGAIN!!! EXCELLENT CUSTOMER SERVICE THANKS"
"Dolls kill has always provided excellence service! They always respond to my emails so fast and make sure I love my items! I absolutely love this store I order stuff all the time and am always satisfied. "
"Been shopping here since 2016
Spent so much money on there clothes cuz its all worth it !!
The service is also amazing!! In the past 3 years i had myb 3 problems and they all been fixed as soon as possible in the best way !! Love u so muchhh !!!"
"Honestly I have had not so great experiences with them, but they’ve always made up for it. I can’t get enough of their products and honestly there are so few places that come close to being anything like it. "