"By far the best customer service experience I’ve ever had. I sent y’all a text message(after business hours) explaining that there was an address error on the package I had previously ordered and the package was marked “return to sender” by USPS.
I received a reply first thing the following morning! And this sweet angel says “don’t worry, we totally have your back! I have resent you a new order. You will be getting an email confirmation soon :)”

SPECIAL THANKS TO REYES!!! You made my day!

~ced"

"I've purchased from dollskill a couple times, twice I've had received incorrect size/item by accident (wrong labels) but customer support quickly and kindly fixes it up. I'm very satisfied and appreciative of the wonderful customer support team this business has. Highly recommended!"

"I was having troubling finding the outfit I wanted because it was sold out, so I contacted support and Nicole, was extremely kind. She let me know exactly what to do and how to sign up for restock emails. Unfortunately, when I tried to search the item I couldn’t find it, so I let her know, she was amazing enough to sign me up off the email i used to contact them and sent the link where I could find the item. Extremely satisfied with my help, thank you Nicole! "

"I bought many outfit from Dolls Kill every month~shipping is always fast & on time.I often uses the customer service,their responds is always fast & helpful! I'm really satisfy with it.I'll keep shopping more & more haha.....Thank you all (Especially the customer service team) =3="

" Super responsive customer service and were quick to make a change to an order with no hassles. Great experience!"

"I have made 3 purchases though dolls kill. I love everything I have got. The shipping is super quick, but I need to showcase the best part. Customer service responds quick and they give me the option to text them. They deal with my problem quick and take care of it better then any other place I have bought from. Like seriously, when i say quick, within an hour and even on the weekends. I love this company!"

"Accidentally messed up my order’s shipping address but the issue was fixed super quick"

"some of the best customer service i’ve ever dealt with & shipping is always really fast coming to Aus. "

"I contacted Dolls Kill via text message and they were amazing & helped me out with my order! They’re great help :)"

"Great customer service, fast response and rapid refund of the shipping even though it wasn't their fault.
Don't hesitate to order from Doll's Kill..
Amazing fashion...
I'm hooked..
Thank you"

"Dollskill has everything anyone would want, it has something for literally everyone! Whether your girly or gothy there's something for you. The quality of the clothes is so good for the price. Also the shoes are so adorable! I truly love this store, I see something I like and I just have to get it. I've never regretted buying anything from dollskill and I'm pretty sure no one else has either. It's amazing!"

"OMG! This store is the BBOOMMMBBBB , it has absolutely everything I need and want , it’s so unique in its own way and you have SO many cute things !!!"

"They got the coolest clothes i know.quality is good and the clothes are crazy and unique.also the instagram page is so cool.they have very often new styles and clothes-it never gets boring.they are always friendly if you got questions about your order and answear immediatly.i don't know any better service."

"I was a little skeptical of buying from an online site for awhile, but Dolls Kill has been the best online store that I've purchased from thus far, it's to the point that I buy all of my clothes from here! I've always had FAST (sonic the hedgehog fast) shipping, incredible customer service, and quality clothes! I accidentally put in the wrong address for a purchase, and the customer service team got back to me within 5 minutes of my inquiry to change the address! I've purchased over 10 orders now and I've always received exactly what I asked for, within a few short days of ordering, and the best part is it's delivered directly to my door!
I'll continue purchasing from this company due to it's incredible service and in-cred-ible quality clothing!!!
"

"Incorrect address on my order, but contacted the support and Nicole was very helpful. Got the address changed in no time. Great experience!"