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Verified
5/5

2018-03-27

Excellent Customer Service

"Skimmed over return policy before ordering, had to return/exchange some things. They responded so quickly and were understanding and helped me out. I appreciate their personable and quick customer service. :) "


Verified
5/5

2018-03-27

Perfect

"I'm in love with this shop! I live in France, so i've to ship online and even if the shipping price is 12,22€ for my country so it's a little expensive. But i don't regret spending my money there! I finally found a shop who matches my style and my personality!
This shop is perfect
"

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Verified
5/5

2018-03-26

Fav website in da world

"I ordered a couple things for edc lv that I was super stoked about, one of them came with LED lights that unfortunately didn’t light up, I emailed dollskill and they gave me contact info for the seller right away and I was able to fix it! Literally the dopest clothes I’ve ever seen I check this website every day. Luv u guyzzzz "

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Verified
5/5

2018-03-26

FRIGGINNN AMAZING!

"Y'all, lets starts off by saying this experience was quick, and very simple!! I never order stuff online, but I really wanted this bodysuit from dolls kill because hello there stuff is hella cute! But me being the thick girl I ain't, I still got a small, thinking I could fit in it psh what was I thinking right, but anyways I sent dolls kill and email asking what I needed to do and what my Options were, cause I still wanted the same cute item but I just needed it in another size, y'all, they emailed me back so quick and stayed in contact with me regularly, and answered every single silly question I may of had. And even responded with the cutest responses, like I felt like I was messaging my best friend lol. I thought returning it was gonna be some long hassle but it's by far been the most simplest return ever! So let's just say I will definitely be ordering from them again VERY SOON! Thanks again dollskill for being way amazingly awesome!! "

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Verified
5/5

2018-03-25

Ive never known of a website ment just for me like this one

"This website always has new additions, the trediest most retro of options. I love how often they have sales due to how much thry update their attire. And any time my package was late ariving and i let customer service know. They gave me discount codes every time. Dollskill truly is a blessing."


Verified
5/5

2018-03-25

Style and value

"Rad selection of items, clothing, accessories and all are quality. Really good value and I love the free shipping, it's pretty fast. Great customer service! I will keep ordering, already placed a few. I highly recommend. I'm really happy with the sizing and quality of the clothing and shoes, and everything is just as advertised. Amazing website too. Love DK "

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Verified
5/5

2018-03-24

The Best Store Everrr

"This hands down is my most favorite store. Even to the point where I did a school project about them and nearly my entire wardrobe is from them. They cater to countless different styles and have the nicest most reachable staff ever. I no longer have favorites is my closet because it’s impossible to choose out of all their items. Time and time again this is where I love to spend all my money."

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Verified
5/5

2018-03-24

Uniqness and Quality at it's BEST!

"What can l say about Dolls Kill?! Except that they 'slay' it!!!! Their fashion pieces are so very unique and amazing! They cover everything from head to toe and everything in between.
I am constantly scouring the wide internet world of fashion for pieces that are as individual as me. I came across Dolls Kill on my many internet adventures, and l found myself frequenting their site. It soon became one of a select few that l keep as ultra favourites!
I live in Australia and l must admit l had that tiny voice saying.... “Their sizes may not fit”. Anyway after many months of keeping a constant watch on Dolls Kill, l finally made my very first purchase..... 2 pairs of the most amazing shoes! Before l rushed to checkout, l spoke to one of the Dolls Kill crew and the kindness, help and attention to my questions, concerns and wants; the advice l was given was 100% spot on! Hence to say as soon as our live chat ended, l rushed to checkout in eagerness of purchasing my two pairs of shoes. Their checkout process is so very quick and extremely easy..... No fuss period!
It wasn’t long between purchasing and receiving my shoes. They arrived so beautifully packaged and the box in which both pairs hid, showed no sign of damage what so ever. I opened the box and inside my two pairs of shoes were waiting. They came in their own shoe boxes and looked far better than what the photos on the site depicted! I was in shoe Heaven!
I have since made another purchase (this time earrings x 2 and a dress) and now l start the excited waiting game again.
If you are sick of the ordinary and are wanting to express yourself the way ‘YOU’ have always wanted, then l can not recommend Dolls Kill enough! From their 5 star customer service, through to their fashion on offer (and at brilliant prices), right up to the excellence in delivery and time...... then look no further.... you have found ‘your’ online alternative fashion store and one that l’m sure will impress you and will maybe also become a favourite.
Thank you again Dolls Kill for such a beautifully set out online store and for your 5 star customer service and of course...... for your amazingly awesome fashion ;-)
You guys truly ‘ROCK’!!!
Big hugs
Vennessa Palmer from Australia ****
"

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Verified
5/5

2018-03-23

They’re the ****t.. no, literally lol

"Fast shipping. Fast reply when contacted. They’re on top of it. I was impressed "

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Verified
5/5

2018-03-22

PERFECT

"Perfect shoes, perfect color, perfect size. Everything as in the picture!
Fast shipping to Germany.
I recommend this Shop!!
Dollskill thanks!
"


1/5

2017-08-18

Price of my item went up when returning to simply change the size

"Bought an item on Dolls Kill, had to send it back to change size (and pay for shipment myself). After receiving the store credit for my return, suddenly the item that was in "clearance" with a discount before appears back in the regular store items and was more expensive.

In comparison to other websites there wasn't a return label so I already had to spend on the return shipment and then Dolls Kill made me spend even more just to change size of a returned item. Never wanted to spend this amount of money on this item.

The size is still not ok, the item runs very small, but don't want to spend any more effort and money on this thing.
"


Verified
4/5

2018-03-22

Great customer service!! Thanks ZZ

"Got a damaged product in my order so I wrote to the customer service to have a replacement and got a great service by ZZ. Received the replacement about a week later and it was perfect!! Really impress by their customer service, they understand the client and serve him pretty well!! Thanks ZZ from Dollskill :)) Will buy again for sure!!"

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1/5

2017-08-06

Worst business policies and customer service ever!!!

"This company needs to really reevaluate their policy's. I received two pairs of shoes that were obviously worn. The boxes they came in looked like they were dropped from a plane but those boxes were inside a bigger box that had no damage so it was not the shipping. The treads on one of the shoes were a bit worn out. I wrote them and they offered to accept a return and a refund. I asked about the shipping and they said no way. Unfortunately the shipping cost for me with tracking (because I don't trust these guys to say they received the items) cost over $40. When I let them know that it was poor business practice to make a consumer pay for their mistakes they replied there was nothing they could do about refunding shipping cost and ended that email with "Peace out astro bbs". Really? That is not cute and I'm not amused. I tried calling several times and no one answers the phone. DO NOT ORDER FROM THEM!! "

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Verified
5/5

2018-03-15

Giftcard Dillema

"So, I had a giftcard dilemma today where my significant other had accidentally messed up on the order. I spent most of the day scrambling around trying to figure out what to do & then Vanezza graced my presence. She is awesome! Very helpful, very sweet, & very personable.
Thank you for the 300th time, V! I hope to talk to you again!
"


Verified
5/5

2018-03-15

Great service

"I couldn’t find in Europe the boots my daughter was after for nearly a year, and I found this great web site Dollskill and they had them! All I can say is from ordering to delivery which was earlier than expected, we are very pleased with them and goods received brilliant! We will definitely be ordering off them in the future! Fantastic quality goods at fantastic bargain prices!! Thank you "

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