"I love your products! I lived for four years in Montour County, Pennyslvania among Amish neighbors and have always loved their workmanship! I hope this purchase holds up to my expections. I'm sure it will. Thanks."
"It was very easy to place the order and I found answers to all my questions on the website. I will contact a 'live' person on Monday, but I didn't want to miss out on the sale for this product."
"Had a discount code but offer to use it didn't show up in order process"
"I just ordered my first item from the website. I can't wait till it shows up."
"Generally not my style of decor but the products do seem of high quality."
"More technical information would be nice when ordering hardware.
Also, the price listed for these table equalizers on the product page did not reflect the price in the cart. Your competitors sell these extenders in pairs, but you sell them each, but didn't convey that in the product page. I ended up paying double of what I expected by misquoting my customer. Also, your shipping is very expensive and non-competitive. "
"Please add a place to send a way for the customer to add comments during ordering. (especially after hours)"
"I've placed multiple orders with Dutchcrafters. Quality product and very helpful customer service."
"Overall good experience but it was difficult to choose stain based on pictures."
"good "
"We have ordered from Dutchcrafters before and was very satisfied with the hutch we choose. Very impressive workmanship. My wife and I plan to keep buying from this fine establishment."
“Thank you for your review! We would love to see your hutch and share it with future customers! You can send those to customerservice@dutchcrafters.com. Let us know when you're ready to order again, we can help you match your existing piece if needed.”
"I spoke to customer service and she was very pleasant and very helpful. "
"Alicia was very helpful in helping me place my order. Great job Alicia."
"shipping is outrageous !!! they never answer the phone when you call "
“We apologize if you had difficulty get through to us. If you leave a message, our staff will return your call promptly. I see that your shipping charges were $64.99. Our products are solid wood and shipping charges are based on weight and shipping zip code. I apologize that you were unhappy with the charges.”
"Would like to know the expected results of the choices I made."
A rep from Dutchcrafters.com, DutchCrafters, has responded:
“The stain sample photos are for a general reference, we have physical stain samples that can be sent to you. Please contact Melonie at ext 112 if you would like some sent out to you.”