"When logging onto the web site, a message came up that if I signed up, I would get 5% of my order. A code of DCMODAL1 was given to me. When I put that information in the block for the code, it said that code was not a good code. How do I get my 5% discount."

"Don't like the shipping charges. I shop online where they offer free shipping."

"Not sure why shipping is so much. Products seem very nice, but shipping seems outlandish"

"I will be back, your products are beautiful and well priced. Thank you."

"This is the first product I have ordered from Dutchcrafters. Can't wait to see the green & tan Martin house when it arrives. I have always known Amish products to be the highest of quality.
Thanks so much!
Kathy"

"I'm happy with the process of ordering and looking forward to receiving the table.

Thanks"

"Need custom measurements, area to put special instructions when placing order"

"Nice company, but cannot figure out how to get the 10% promotional code"

"Order process and checkout were straightforward.

Product selection excellent.

Can't wait to see my finished desk!"

"I've recently placed an order with DutchCrafters for a new mirror above my bathroom vanity with custom dimensions and I can't say enough about the quality of this mirror. The dimensions are just right and the finished piece is phenomenal. Jennifer, our customer service rep was prompt in following up regarding delivery and made sure everything was perfect before leaving us to enjoy our new mirror. I will be ordering again from them in the future and will recommend them to all of my friends and family that are looking for new furniture!"

"I purchased an Amish Handcrafted Cypress Outdoor 5' Grandpa Swing for my front porch. I ordered it online 5/13/15. I received an email just six days later that my order had shipped. Of course, my first thought was that Dutchcrafters did NOT build my swing to order, since they advertise on their website that it takes 4 - 6 weeks for the item to be built and shipped. When the swing arrived just ONE WEEK after ordered, I opened the box and without even removing the swing from the box, saw a 4" long chunk of what looked like a cypress veneer that had been stripped from another type of wood to which it had been adhered. I was surprised at the sight of this since I was under the impression that all of Dutchcrafters furniture is made from solid wood. I have a friend who is painting the swing for me at his shop, so I left the swing in the box for him to pick up. It looks like the missing cypress veneer chunk may be on the bottom of the swing out of sight in which case I will keep the swing although I am terribly disappointed by this defect. However, I told him to let me know if he finds any more defects once the swing is removed, and I plan on returning it if he does. As I mentioned, I am terribly disappointed with Dutchcrafters for the misleading statements on their website about solid wood products and about the fact that they would appear to try to "pawn off" an item with a chunk missing perhaps in a location where they hope it would not be noticed.
I cannot rate customer service since I just opened the box today, 5/23/15, and they are closed for the Memorial Day weekend. I plan on contacting them after the holiday weekend about this issue. I will update this review afterwards. "

"Our review from the ordering process right through the delivery has been a five star experience. We recently received our two new pieces and are thrilled with the workmanship and quality. The stain used is just perfect for the other wood in the same room and looks incredibly rich and handsome.
The "white glove" delivery service was excellent and everything went very smoothly. Extremely polite men called in advance to arrange delivery time and again the day of delivery. Very considerate as they brought in the furniture and in placing it in our dining room.
It was worth the wait to get the hutch and curio cabinet exactly as we ordered! (Order date is approximate)"

"DutchCrafters kept in constant contact with me about my order in a professional and courteous manner. They were quick and friendly in response to my phone and e-mail questions. I was able to select a desk that fits all my needs and co-ordinate it with the decor of my office. I purchased the in home delivery option, which was efficient, friendly and extremely cautious about not damaging either the furniture or my home.
I am exceptionally pleased with my purchase and would purchase from them again. I highly recommend them.
"

"I love my custom Trestle Table Corner Breakfast Nook Set. The benches are magnificent!!! I have a very modern kitchen. So, I opted to go with the L-shaped bench set painted white to match my cabinets and then got a modern table to match the rest of my decor. The quality of the benches is phenomenal. And the price for what you get cannot be beat. I am so happy I purchased this set. I contemplated this purchase for a long time before going ahead and placing my order. I have no regrets whatsoever. It is the "pièce de résistance" of my new kitchen. As soon as I figure out how to add photos to my review, I will post some."

"We had searched for years for a Windsor bench with no success. Finally finding exactly what we wanted at Dutchcrafters.com, we nervously talked to their customer service. Their communication was outstanding! After some help with selecting the right stain, we placed our order. The bench arrived last week. It's beautiful. Very well made and exactly what we were looking for. The delivery service was outstanding. They kept in touch with me throughout their trip. We knew within the hour when the bench would arrive. Thanks so much Dutchcrafters.com. I highly recommend them! "