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1.25/5
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Verified
5/5

2020-05-28

Fast and Efficient

"Seamless ordering....as promised delivery date and time."

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Verified
5/5

2020-05-28

Insurance Most Recent Edition

"Absolutely fantastic! Loved it! "

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Verified
5/5

2020-05-28

Fast Shipping

"Very pleasant experience and received my book very quickly. I will definitely use them again!! "

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Verified
1/5

2020-05-27

Waste

"Never received my books, tried to email havent gotten a response course is half way over "

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Rep reply posted 2020-05-28
A rep from eCampus.com, Erin - Customer Service, has responded:

“Good morning! We do apologize for any inconvenience you have experienced. After reviewing your account, your items have been deemed as lost in transit with the postal service. A full refund has been issued. Please allow 3-7 business days for the refund to process and post. If you need any further assistance, please contact customer service at 888-388-9909. Thank you -Erin”


Verified
1/5

2020-05-13

Still not here (Edited)

"1 week late so far. I tried to ask questions and whoever responded didn’t make any sense. Said they would send a new book but that’s not what I asked.
(Edit) 1 MONTH late so far! Customer service number they gave isn't a real number.
"

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Rep reply posted 2020-05-19
A rep from eCampus.com, Erin - Customer Service, has responded:

“Good afternoon! We apologize for any inconvenience you have experienced. Your order was processed and shipped on 04/29/20. The package was delivered according to USPS tracking 92419901296026581201302293 , on 05/03/20. This item was delivered on time with the fastest standard (1-5 business day) shipping that was selected during the checkout process. If you need any further assistance, please contact customer service at 888-388-9909. Thank you -Erin”


Verified
5/5

2020-05-26

Great Price

"After pricing through various websites along with my school bookstore, I was quite amazed at the price...it was priced the best out of all the websites, even amazon! I was shocked! Thank you so much, for helping me save over $20 as a student."

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Verified
5/5

2020-05-22

First Timer

"This is my first time using eCampus.com and I was pleased with the book selection and at how quick I received my books during this pandemic! Excellent service and great pricing!"

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Verified
5/5

2020-05-22

great

"took too long to get there, but other than that I was satisfied with the price I paid "

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Verified
5/5

2020-05-21

Great Condition

"Book arrived in great condition, arrived quickly."

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Verified
5/5

2020-05-21

My #1 Used Book Source

"Everything from the low prices amd shipping costs, to the ease of ordering, to the fast delivery, the whole process was perfect. I will definitely be buying from ecampus again and again. And by the way, I didn't purchase textbooks this time so don't think that's all they have! "

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Verified
5/5

2020-05-21

Good job

"Got what I ordered in a timely manner. Good job, I would order from them again."

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Verified
5/5

2020-05-21

Great condition

"Book arrived well in time and was better than I expected it to be for the price so thank you!"

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Verified
5/5

2020-05-21

Great service!

"It was very easy to find the books I needed for a great price, and the condition of the books were very nice. Definitely using this service again in the future. "

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Verified
1/5

2020-05-21

Still waiting for one of my books

"One of my books arrived, but the other is sitting at a facility near city "awaiting acceptance" by the mail carrier. It shipped on May 11 and is still sitting there (on May 20, today). "


Rep reply posted 2020-05-26
A rep from eCampus.com, Erin - Customer Service, has responded:

“Good afternoon! We do certainly apologize for the delay with the carrier. Items are sometimes lost in transit, when this happends we are happy to replace the order with expididted shipping. I have reviewed USPS tracking 92419901296026581201569115, the item is out for delivery today. If you have any other questions or concerns, please reach out to custometr service at 888-388-9909. Thank you -Erin”


Verified
5/5

2020-05-21

Awesome

"Book got here SUPER fast, was in great condition, and I had no issues returning it once done!! "

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