"The site was easy to navigate, the book was in good condition, and the shipping was quick. "
"Got my book in good time and as described!"
"Book shipped quickly as described.
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"You guys rock. Thank you"
"I had a good experience. Book arrived quickly and in the condition that it was represented to be in."
"One of the books was completely ripped up. I was very angry that anyone would even put such trash in the mail. I just threw it away."
“Good morning! We're so sorry to hear you received an item not up to standard. I will email you directly to resolve this issues as quickly as possible. We apologize for any inconvenience you have experienced. Thank you -Erin”
"Cheap, fast, easy, awesome "
"I did finally get my book BUT I never thought it would have taken that long. "
“Good morning! We apologize for the inconvenience and frustration this must have caused you. The book you ordered, ISBN 9781543813906 has the availability of “Usually Ships in 3-5 Business Days", this was listed on the website at the time of your order. This means generally it take 3-5 business days for the item to ship out. Your item shipped on 02/19/20 and was delivered, according to USPS tracking 92419901296026581200513164 on 02/24/20. With economy shipping, which was selected during the checkout process, this order is considered to be delivered on time. If you need any further assistance please contact customer service at 888-388-9909. Thank you for shopping with eCampus. -Erin”
"It was fast and my book came in a box. The book itself was in good condition. "
"No problems. Books and Ebooks on time!"
"Price was fine but it took over one week to arrive"
“Good morning! I have reviewed your order, as well as USPS tracking. Your item was shipped within 24 hours and delivered within 5 business days. The shipping method selected at checkout was fastest economy shipping, which means your order was considered to be delivered on time. If you need any further assistance, please contact customer service at 888-388-9909. Thank you for shopping with eCampus. -Erin”
"I got the rental textbook within one week and the book is like new! "
"Order came correct and incredibly fast. "
"Got the textbook for a low price and shipping was pretty good too."
"Shipment has taken a very long time. I have been emailing my professor to make sure I stay in the class because the shipment for this item has taken so long. I ordered item on 2/2/2020 and it’s 2/15/2020 and still haven’t received the item yet. "
“Good morning James! We do apologize for the inconvenience this has caused you. Your item was shipped within 24 hours on 02/03/20, USPS tracking 92419901296026581200132488. It appears your item was out for delivery on 02/11/20, I have emailed you directly with more information about your order. If you need further assistance please contact customer service at 888-388-9909. Thank you -Erin”
A rep from eCampus.com, Erin - Customer Service, has responded:
“Thank you for choosing eCampus! -Erin”