"I got a good quality book I needed for one of my classes for $3! It gets no better than that! "
"My book didn't take long to come in. I would definitely recommend this site to anyone looking for books at the best price."
"I am still missing a book that I ordered from January and am quite concerned about it"
"Fast, efficient, accurate, affordable"
"They cancelled my order without telling me. "
“We do apologize for any inconvenience this has caused you. Your order was cancelled due the a chargeback on order 16054810. All further orders will be canceled until we receive documentation from your financial institution, stating that the chargeback has been dropped. If you need more information please contact customer service at 888-388-9909. Thank you -Erin”
"Great price, books in great shape; ordered Monday books arrived that week!"
"I ordered my books a week before the semester on Jan 23. Says they shipped that same day and would be delivered in 3-5 business days. It is now the second week of the semester and I still have not received my books. The tracking number given does not update. It says "shipped" on the 1/23 and then no more updates if its on its way or anything. Ordered other books from another site the day after I ordered these and got them within two days. Should have just bought all my books on that site but thought I'd try out this one. Won't be using it again."
“We do certainly apologize for the inconvenience this has caused you. Your items appear to be lost in transit. I have issued a full refund back to the original payment method. Please allow 3-7 business days for the refund to process and post. If you need any further assistance please contact customer service at 888-388-9909. Thank you -Erin”
"Very good. Book arrived in described condition and on time."
"Fast shipment and good book!!!"
“Thank you!-Erin”
"Found a great price for book group selection. Books were in excellent condition. Speedy shipping. Definitely recommend "
"i canceled my order like five minutes after i ordered it but still got the book "
“We apologize for the inconvenience, you need to call customer service to cancel orders. If orders are placed after 4 PM they ship the next morning automatically. I will email with return instructions and I will waive your return fees. Thank you -Erin”
"I ordered my organic chem lab book from ecampus because I didn’t want to pay bookstore price! Renting it for the semester. Shipped within 2 days, great local option and it was cheaper than ordering new on amazon. "
"I order my book the first week on my classes and expected a more prompt delivery. It was just delivered yesterday which was 18 days after I placed my order. I rented a used book, but the condition was not anything near what I would have expected. Will not order through eCampus again, I would rather spend more money to ensure better service. "
“We apologize for the inconvenience, during our busy seasons, delays can occur. I will email you directly in regards to the condition of the book. Thank you for shopping with ecampus. -Erin”
"Was a little concerned based on some negative reviews I'd read. I felt I got a fair price and the material we received appeared to be new. Hoping the return goes as smoothly but happy with the initial rental transaction and very fast shipping."
"Delayed by two weeks and no updates throughout those two weeks."
A rep from eCampus.com, Erin - Customer Service, has responded:
“Good morning! A replacement order 16850060 was issued on 02/10/20 and is scheduled to be delivered today via UPS. We do apologize for any inconvenience this has caused you. If you need any further assistance please contact customer service at 888-388-9909. Thank you -Erin”