"Item received in a timely fashion and in excellent condition. I would recommend East Coast Music to others."
"Unfortunately the Mandolins arrived broken. Sending merchandise back and not reordering. "
"High quality sheet music arrived just as good as it looked on its website and with good package and fast shipping!"
"without any warning, East Coast Music did not send what i ordered - sent not even half the order. i had to send multiple emails to get their attention - since they had already paid themselves for the full order. Finally someone responded saying "the warehouse didn't tell us that the item you ordered was not in stock". this, after their website specifically said that the item was in stock when i ordered. their "refund" was not comparable to the the cost of the item they did not send. by this time, it was too late to order the item from another source. not happy."
"Best price and fast shipping "
"Product ordered was perfect. It was near a holiday that I ordered even with the 2 days they said they were closed my order should still have arrived sooner than it did. My only issue was the shipping and not having a way to track my order at all. "
"On time, as described. Can you ask for anything more?"
"The items that I ordered was unavailable"
"Shipped quickly! Item described well."
"Books were received quickly. They were all brand new and in mint shape. Excellent transaction."
"My midi controler arrived in time and very well packaged. Conveniently delivered to my job and the product is my newest toy and I am getting more than I expected for the great price. "
"We ordered music through them because they had a copy of sleigh ride that we were looking for. In order to get free shipping we ordered the other music we needed also. We accidentally ordered 2 of something and they were so kind about fixing our mistake. Then we got another email letting us know that one of the pieces we had ordered was back ordered, so we got another refund. A couple days later we were informed that sleigh ride was out of stock, another refund. When the rest of our order finally came, there were 2 boxes and one of them was someone else's order, maybe they got a refund."
"prompt shipping and excellent communication"
"Ask a lot of questions about the item's condition before buying."
"I purchased a music book and paid a high fee for expedited shipping. It took them five days to respond to the order and then another five days to ship the book. I asked the company for a status and the company was slow to respond. In short, poor communication and poor service and high fees. My opinion is that you should buy from someone else."