"I was very disappointed and had to throw my purchase I. The trash. I thought I ordered a piece of piano sheet music. What I got were tiny sheets of music for a band or something. It would cost more to return than to trash.
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"My score arrived in great condition and in a timely fashion. "
"They had what I needed and I received it quickly."
"I wanted to buy 2 books from here, but had to buy 3 because they make you pay a certain amount of money BEFORE SHIPPING which is unnecessary and expensive. Buy from somewhere else."
"I ordered a book from this company and they did not have the decency to notify me it was out of order and that they had cancelled my order for me, so I could go somewhere else to order it. No thanks, East Coast!"
"I ordered 6 Hal Leonard fake books thru East Coast Music because their prices seemed pretty good. When the music arrived it had gotten wet in transit. If the music had been properly packed this would not have happened.
Numerous attempts to get them to replace the damaged music with undamaged goods and pay for its return proved unsuccessful. They dodged my phone calls and ignored my e-mails. Even several communications to Hal leonard Corp. complaining about east Coast Music (one of their online retailers) only resulted in a couple of "we'll get back to you" e-mails - without any further response.
Finally East Coast Music asked me to send them photos of the damaged music (which I did immediately). Still no response from them. Upon the advice of my attorney I issued a stop payment order on my credit card. Still no response from East Coast Music.
I honestly don't understand how this organization(?) manages to stay in business. My advice... avoid dealing with East Coast Music."
"Bought 2 books for my daughters birthday and was astounded by the price! It was so much more affordable than my local music store and I got them in no time even though there was a hurricane happening. I'm super happy and will most definitely be recommending to friends and purchasing from here again!"
"Thank you so much for your quick service. The band really liked "Polar Express" for one of our selections for our Christmas Concert."
"good turn around. good quality."
"Quick Deleivery and low price. I was able to placed my order for the songbook in about one minute and just waiting 3 days for delivery."
"Everything I ordered came when promised and was packaged well. It is a pleasure to do business with a good organization."
"Great company to deal with"
"Accurate description and fast shipping! I'm happy!"
"Fast & secure delivery. Nice staff to talk to.
overall very satisfying.
I´ll be back!
Best regards/Jan"
"Very fast order processing, secure packaging and fast shipping"