"My order arrived in two days which is fast and the songbook was packaed very well."
"The music I ordered came just as I anticipated. All was in good shape."
"I've acquired an audio interface, but nowadays I think that is not reasonable that they need 3 business days to process and send the package. Ok, I knew it before buy and agreed with, but I think that this process must be improved. "
"I could not find a piece I needed for school but ECM helped me in finding it."
"Everything was perfect.. Creat service!"
"I ordered a book from East Coast Music. The item was listed in stock, but after about 5 days, they emailed me and told me book was not in stock."
"I got the merchandise I purchased in a timely fashion. Simple to order and the product was as advertised."
"My piano scores arrived promptly, well-packaged, and without any issue. I'm looking forward to purchasing more piano scores in the future! Thanks for the great service!"
"I ordered a book and got an email saying it was confirmed and that I would soon receive an email with my tracing number. After a week and a half with no email, I called to find out that the book wasn't in stock anymore. I was given the excuse that there were orders ahead of mine that hadn't been processed. So I am still waiting a month and a half later on this book to be restocked, while the sit on my money I paid for it."
"Keyboard is wonderful. The price was the lowest I could find and it was shipped by UPS and was delivered within the week. Thank you"
"Good communication and prompt service especially given it was an international order."
"I'm still waiting for one more copy. I ordered 60 and only received 59, but have been charged for 60. Please send me the last one. Thank you. "
"Everywhere had sold out (Amazon, ebay etc). These guys found it when noone else could. Thanks."
"I needed this music quickly and it came as rapidly as promised. Thank you very much. A friend who was undergoing extremely risky cardiac surgery requested this piece for his funeral, if needed. My friend came through the surgery with flying colors, and I am now donating the copies to the library of a local synagogue. At least my friend's funeral music (lots of it) is planned for many years from now - and I have a folder with all of his requests in the Music Office of our church. Frightening story with a very happy ending! Thanks, East Coast Music. "
"Couldn't have asked for a better experience! I got my download code right away, and a hard copy within the days that followed! If every shopping experience was this easy, I would do it way more often, and without hesitation..."