"I have ordered many times for my classrooms and shipping has always been very fast. When I have had to call customer service or send them an email, they have always answered in a helpful friendly manner. I will keep ordering for East Coast Music!"
"They were great. Had almost everything I wanted and got it to me in a timely manner. Would definitely shop here again."
"Our exchange could not have been smoother! "
"I actually received the wrong order but fixed the problem immediately and I appreciated that."
"Excellent service and outstanding product."
"Thanks for helping us as we put together our annual christmas concert!"
"East Coast Music is my FIRST go-to place to order music. Their prices are below anyone elses and I have always been satisfied with that and their service! "
"Tickled to find CD here after long search on web - began to believe it was not available
Great service!"
"I found what I needed quickly on the well-designed website for a reasonable price and received the merchandise when promised."
"Thank you for sending me the accompaniment Strictly Strings CD's promptly. This series works well with violin students that have never read music notation.
This is my first order with East Coast Music. "
"I ordered 4-Gospel songbooks. Paid for 2 day delivery. I received one late. Then called and emailed East Coast Music. All I got was, "It was our mistake!" No apology or reimbursement for shipping. The books came 2 weeks later - too late for the performance. "
"The book was in a very good condition"
"I was super excited when I found a product I'd been looking for on their website and it was cheap! I then became frustrated because the website wouldn't let me purchase it because my amount wasn't over $15 or whatever. So, I decided I'd buy two just to get to the point where I could buy it. I even searched through their horribly designed website to try and find something else small to add to my order but everything was so expensive. I finally got everything squared away then later got an email that said it was out of stock. Don't allow me to buy let alone force me to buy two just to meet the minimum purchase amount when you don't even have them in stock!!! Super frustrated with this company and when I inquired about why this happened and when I could purchase the product the customer service representative said to check back in a couple weeks. Nope, I won't. I'll go elsewhere."
"These guys were really responsive from notice of shipping to helping me resolve an issue with my order. I would definitely continue to purchase from them. Highly satisfied "
"Good prices and phone service and fast services. Everything arrived in fast manner and "