"My shopping experience was dreadful! Thank goodness when the tv was finally delivered it was in excellent shape! Shortly after placing my order online I received a phone call from a hostile customer service rep, who later stated "what are you going to do put a gun to my head?" The online process was easy, but I started to regret my decision to place an order with this company after the customer service rep told me I would need to pay an additional $189 to deliver my tv that could not be delivered to my home address, even though my address was included in the company's delivery coverage area. The manager was gracious enough to pick up the $189 extra delivery cost! After several heated and very upsetting phone conversations a manager came on the phone and smoothed things over. It was very heartfelt to talk to a manager who cares so compassionately about his company! For my trouble the manager shipped a new 3D blu-Ray player to go with the tv. The trucking company that delivered the tv to the final destination never updated the shipping info online, even after the tv had been delivered the tracking online stated "in transit from New York". I understand that the trucking company was a seep rate entity from the company I purchased the tv through. The overall experience was very nerve racking and uncomfortable, it made more apprehensive to do business with an online company halfway across the country. Shortly after submitting the review I received a pleasant phone call from the manager who was willing to bend over backwards to make things right, including punitive measures towards the awful initial customer service associate, who was not a great representative of the manager's company. I am likely to do business with this company again, thanks to the above and beyond efforts of the manager, thank you!"

"Great price for the Sony TV and very fast delivery. Highly recommend to everybody!"

"My experience with east coast went perfectly. i was a bit skeptical at firt but i have no complains what so ever. my 64" samsung tv is in perfect condition and it arrive exactly when they sed it would . will recommend east coast tv to any one.. =]"

"Very happy with my Samsung 46". Ordering was easy and delivery was fast. I have been telling everyone about East Coast. "

"I was having a problem with my order but turns out it was a mistake. I am now completely satisfied with East Coast TV."

"i have bought 3 items from east coast including two tvs and and grill
have always delivered and returned calls
all items have arrived perfect and new
no problems at all
best prices i have ever found
i had item delivered to house with white glove delivery service
i did not want them to leave the tv outside if i chose the free service
the white glove delivery service delivered the tv in 2-3days pretty awesome"

"
Bought this product, it arrived earlier than projected, and we love it. It was very easy to set up and use. We love the slim design and appearance. Pros: Bright Display, Realistic Color, Lightweight, Awesome 3D. Neg: Remote will take some getting accustomed to for us old tech illiterates."

"What more can I say !!! Awesome Service :-) .
Stephanie gave me great customer service and my products arrived on time. Also the Price is the best. Not even the big outlets like Amazon or Best buy can come close to the price.

AWESOME"

"I accidentally stumbled across East Coast TVs website while price comparing for the Samsung UN60F7100. Not only did they offer the best price, but they had free shipping as well. I decided to upgrade the shipping for $40 and received it in 6 days (not sure how long it would've taken normally). The men who delivered the TV carried it up 2 flights of stairs for me, and they also helped me un-box it as well. They were very concerned that I was satisfied with my purchase and with their customer service. I have already recommended East Coast TVs to at least a few people. And I will be a repeat customer!"

"GREAT service! Would buy from again"

"Original online advertised price for TV was $2299, I placed the order, and then received a "verification" phone call from one of their sales representatives. He insisted on adding $67 for "shipping insurance" which on top of the "free shipping"...then he tried to force me into paying $249 for "White Glove" Delivery, I resisted, so he lowered the additional cost to $199, then $99...??? I said no to the White Glove Delivery additional charge. I then called them back the next day and told them I was uncomfortable with their sales technique and said that I no longer wanted to buy from them; they then decided to throw in the White Glove Delivery service. The delivery actually arrived in excellent condition and is working fine."

"Had a great experience with buying and getting my TV. Had the white glove delivery and it was definately worth it. The folks at East Coast were very helpful and always friendly. Would recommend them to anyone."

"Wonderful service! Would order again and recommend to everyone! Thank you!"

"I purchased a Samsung 75 inch F8000 model TV on 11-25-2013. I placed the order online and received a phone call immediately confirming the order. The sales person (Michael) was professional and friendly. Consistent with other reviews he pushed the white glove delivery and shipping insurance. I agreed to both with the full understanding this is actually a commission for the sales person or increased profit for the company. I had been researching for several weeks and had visited several Best Buy locations and they all refused to match the price offered by East Coast TV. The price offered including the white glove delivery and insurance was $1600 lower than I could purchase locally. It also was $800 lower than I found on EBAY at the time. When you consider I also avoided paying local and state tax their price allowed me to save $2100 23% compared to the advertised Black Friday pricing and 29% lower than Best Buy's normal price.

You can either be offended by the games that gray markets sellers use or simply be glad they exist and enjoy the saving. I will not hesitate to purchase from East Coast TV again. The only thing I can say negative I can about the experience is the shipping status was not updated for one week after the sale. However I was pleased when the TV was delivered 10 days after the purchase. My experience with AM Home Delivery was very good. They called the day before they delivered the TV and gave me a four hour delivery window. I called the next morning and they narrowed the delivery time to two hours. The driver called 30 minutes prior to arrival and arrived on-time. There were two drivers and they were both friendly and professional as well. I hope to do business again in the future."

"This was a very nice experience. I went by the salesperson's recommendation on the model. I saved $250 and my son was completely happy. It took longer to receive because of the delivery schedule but it was worth the wait."