"Good customer service department."
"I purchased a 65" TV my first purchase with East Coast TVs. The price & service were terrific. The delivery was fast & the men called to set a delivery time and showed up on time. I would highly recommend
east Coast TVs
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"Very very happy with East Coast Tvs. Received my Tv on time and in perfect condition. Will definitely be purchasing from them again!! "
"I received fast, excellent and polite service from the representative (Steve) at East Coast TV. I shopped around and they had hands down the best price I found. If your willing to wait a bit for delivery depending on where you live, this is THE place to order your new TV from. I'm already recommending them to friends.Well Done!"
"Their website is easy to navigate and their prices very fair compared to other vendors. I have but one complaint:
On Black Friday EastCoastTVs had a coupon code that applied to their HDTVs. I used this code on a Panasonic TC-P60ST60 and got the 2% discount as advertised. This is on top of free delivery! All seemed well, I entered my payment information and that was that.
Or so I thought.
I get a call from their office a few days later reviewing my order and informing me of a delivery fee they would charge on top of the cost of the TV. "Hold on", I asked. "Isn't delivery free?" Yes, they said, but this was a special delivery fee from their warehouse and something something white glove handling etc. I don't remember what exactly was said but I let it go because I didn't feel like raising a stink over the phone.
The bottom line is when they said free shipping be cautious, do not give in to them if they call you to offer their delivery charge.
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"A Good experience overall. Thanks"
"good customer service and fast shipping. best price of all."
"Was shopping for a new 60" flat screen over Thanksgiving period. East Coast TVs pricing was way better than all the big names (Amazon, Newegg, TigerDirect, Fry's, etc...) It was actually a big alarming how much lower they were. If not for the ample amounts of customer reviews out, I probably would've dismissed East Coast TVs as a scam site. The reviews speak for themselves though. Got my 60" Samsung 7500 delivered to California is about 3 weeks all said and done. Amazing prices, great communication and service, these guys are going to be at the top of my list next time around. "
"Good price! The manager (Tony) gave me a call and helped me out with some order problems.
I've changed this review to 5-stars. But for some reason it's not updating the rating. I'll take a look later today to see if it updates..."
"From the moment I ordered my new 65" 8000 series Samsung TV to the delivery, I had nothing but a great experience with this company. Customer service was great, delivery was fast. I will for sure purchase from them again. "
"Great pricing and selections. "
"Great service, great price. Very happy."
"I would highly recommend East Coast TV..From beginning to end, the buying experience was seamless and professional..their in store sales associates were VERY knowledgeable and helpful..And the shipping and receipt of the merchandise was as promised and very convenient..Oh, and did I mention that the prices and overall value has made me a raving fan and customer for life..Thank you East Coast TV..can’t wait to watch the Super bowl on my Super new TV !! "
"Purchased a 75" Samsung for $4955. I opted to purchase the white glove service and shipping insurance as well as an extended warranty, which added another $1000 to the cost. But still a deal compared to buying at a brick and mortar. If purchased at Best Buy, the TV alone would have run $7600 including tax, so still a bargain. Great TV and the service was great."
"Very easy process, delivery was on time and professional, would highly recommend this service."