ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-12-15

"TV price was excellent as was the service and delivery."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-12-15

"Saved over $500 per TV compared to other stores. Delivery was faster than expected. Everything as described and working well. Will definitely do business again when in the market for a new TV. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-12-14

"A perfect transaction. Sales personnel know their products and are responsive. Products arrived in excellent condition and were placed in operation prior to the delivery personnel departing. I saved several hundred dollars over the least expensive price quoted by local merchants. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-12-13

"I was very surprised at the cost of the TV that I was searching for. The price of the TV was more than $800 less than Best Buy and PC Richards. I was hesitant to proceed with the purchase because of that. I read the reviews for East Coast TV and that made me feel better about proceeding. The customer service was OK, not excellent, but with the price I paid I didn't care. I was a little surprised at the delivery insurance cost, but that was on me for not reading the fine print. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-12-13

"Bought an HD projector. Good price, quick delivery, projector was new in the box. I am happy with the purchase."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-12-13

"Our experience with East coast TVs was great! The TV came was sooner then I expected and the gentlemen who delivered were very polite and professional. The TV looks amazing and we couldn't be happier with the entire purchase. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-12-13

"We were very pleased with the entire process. The item we purchased is something that we generally get direct from the vendor but our vendor had no stock. East Coast TV's no only had what we were looking for but had it at a great price."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-12-13

"We received our tv about two weeks ago and are quite happy with our purchase. We were a little concerned based on the not so nice things that Big Box employees have to say but found none of these things to be true. Our TV was new and had a serial number (we were told it wouldn't by Big Box). We did order the white glove service so the tv came much faster and the delivery men opened it and turned it on. The tv is still in a box waiting to move so I don't have a lot to say about the actual tv, but from what I can tell, it's going to be awesome. Would definitely order another tv from east coast. They asked if I would write a review, but unlike a lot of companies, they did not call first and fish for a perfect score. (Like car service at dealerships!)"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-12-12

"ou guys are awesome..

Mr. Steve the guy who took my order was an excellent, excellent customer service, and prices were great. I have no problems recommending EastCoastTV to others.
These guys are real and awesome..

Thanks again- Arifan
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-12-12

"This is my first order placed on EastCoastTvs.com and was not sure how it would go, particularly because I'm buying an expensive Samsung TV (over $2,000) and shipment is important too. The overall shopping and shipping experiences are excellent. It only took three days for them to ship the merchandise and I received it in two more days. They delivery process was smooth: two guys came and delivered the TV to my living room, hooked up to the outlet and turned on TV. Everything looked fine.

I would say the only thing I did not like is that their advertisement does not say they will charge you delivery insurance, which pretty much offset the "free delivery." It's highly unusual to charge delivery insurance when you say shipment is free.

That said, their price is still among the lowest, therefore I would still recommend them.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-12-12

"I am very happy with the tv I bought. It was exactly what I had wanted and was delivered perfectly without issue. The delivery man came in opened the box inspected the tv and turned it on to make sure that it worked. The folks at East Coast TVs worked hard to make sure that I was satisfied with my purchase and with my experience with them!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-12-11

"Other than the forced call back from their sales department and the hard sell for the white glove delivery service, it was an overall good experience. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2013-12-11

"I purchased my TV through the internet from East Coast TVs. The process was easy, the TV arrived in good shape and the deliverymen made sure all corners were not damaged and that the TV turned on. One issue was the discount code which generated a call explaining that I was not eligible for the discount since I had not sent in a certified check and was paying by VISA. The sales rep worked very hard to sell me an extended warranty, "white glove" delivery (which would set up the tv in my home), etc. He said I needed that because delivery was "to the curb" only and I would have to get it into my home myself. When I informed him that East Coast invoice required me to check-out the TV before signing the delivery receipt so the deliverymen would have to wait until I lugged it into my home, unpacked it, inspected it, and plugged it in to insure it worked before I would sign. He said they wouldn't wait for me to do all that. Only when I said I was cancelling the order did he back off and put it through. The office staff that coordinated my delivery was informative, polite and pleasant and I would rate them 5 star - my motivation for submitting this review however the initial call I received was justification for lower the rating to 2 stars."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-12-11

"Very friendly! I didn't expect the phone call from them confirming everything. I got a really good deal on the price of the TV and also got a nice extended warranty on it. The total price (warranty and all) was about the same price as just the TV itself from many other stores. No complaints at all!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-12-11

"As always, perfect all the way! Thank you, guys!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges