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Verified
5/5

2013-05-09

"The ordering process was simple and quick. The order was shipped in a timely manner; I was happy with the whole transaction."

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Verified
4/5

2013-05-09

"It was easy to place an order. The only issue I had was that 2% insurance add on for shipping was not included on the site, but was explained to me over the phone. I would like to know exactly what I am paying up front, not after I place the order. The shipping could be faster, but I knew how long it would take before I placed the order. I had no problem with tv once I got it, nor dealing with the shipping company."

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Verified
5/5

2013-05-09

"Excellent pricing, great service!"

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Verified
5/5

2013-05-09

"I have bought from east coast TVs twice and both times it has been an excellent experience. Great prices and fairly quick delivery"

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Verified
5/5

2013-05-09

"We are pleased with this purchase....great price for a great product"

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Verified
5/5

2013-05-08

"Definitely a wonderful experience on the whole with ECTVs . The white glove delivery was really great though slightly expensive. My sincere feedback is for ECTV to improve on the customer service department on their patience handling callers. Because i felt one of the persons attending me was a bit impatient handling my doubts. Otherwise its a good experience and i would highly recommend it!!!"

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Verified
5/5

2013-05-08

"Had the best price of everybody that I researched. Delivery was professional. Took the TV out of the box to check for any damage, and also plugged it in to make sure it worked properly.Very satisfied with my purchase."

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Verified
5/5

2013-05-08

"Great all around purchase experience with East Coast TVs. From questions being answered thoroughly, to great customer service and follow up, and the exceptional price of their products. Highly recommend. "

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Verified
5/5

2013-05-08

"Order a big ticket item from an on-line store? YES, if it's from, East Coast TVs. We'd priced and shopped the brick and mortar stores, listened to horror stories of on-line purchases that were never delivered, or delivered damaged with no recourse. There may be a kernel of truth in some of them. My advice?
Research, research, and more research of the on-line company you're going to deal with. READ All THE REVIEWS. East Coast TVs was easy to deal with, kept us in the loop of delivery and I would recommend them in a heartbeat! Great service, good delivery team, (yes, we took the white glove service so we could easily and quickly check the 70" TV)best of all, GREAT PRICES! I would not hesitate to order from them again. We were a bit concerned over the distance involved (they're in NY, we're in NV)and shipping damage, but everything arrived in perfect condition. The delivery men were courteous, polite, helpful and on time. It was a great experience.
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Verified
4/5

2013-05-08

"Ordered my TV on 03/27/2013 with standard shipping. They called me later for a special offer on their expensive white glove service where the person told me they would ship the tv faster, call me to set up a good shipping time, bring it into the house where it's supposed to go, and check to make sure it turns on. Well, the TV didn't arrive for another 2 and a half to 3 weeks which wasn't faster. I had to call them to make sure it was even on the way and they had me get in contact with the shipping company. Once I called them they had already decided on a delivery date and time for me which ended up actually working with my schedule. When the item was delivered, it was not setup where it was supposed to go because it has a base that needs to be screwed in. It was turned on and checked for damage."

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Verified
5/5

2013-05-07

"Excellent experience...Ordered a BBQ as well as a Large plasma TV...both arrived in perfect condition....this along with their low prices, free shipping has made me a happy return customer..."

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Verified
5/5

2013-05-06

"Great communication and great prices!"

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Verified
5/5

2013-05-06

"Great Prices And secure shipping."

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Verified
1/5

2013-05-05

"After placing an order, the phone numbers I listed on the order were barraged with calls and I was eventually sent an email that requested that I call to "confirm the order you placed". After I responded to to the email by stating that they should consider the order confirmed, I then received a reply that they needed to "explain" a "non-eligible" coupon on the order that was somehow accepted both during checkout and in the order confirmation email. I then asked that they send the difference in price to me by email so that I could determine whether to go ahead with the order - but received no response.

From reading the other reviews, it seems like a good deal may be had on this site, but at the cost of listening to mandatory up-sell.
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Verified
5/5

2013-05-04

"After searching for the best price on the internet I purchased the new Panasonic TPC60VT60 from East Coast TV's. The shipping was free all the way to my front door in California. The tv arrived just 10 days after I ordered it, in perfect working order.

Although I was a little nervous about spending so much money on an expensive electronic item over the internet from a company I had never heard of, I must say that East Coast TV's came through keeping every promise they made. East Coast TV's provided very good customer service, always returning my phone calls and e-mails. I would not hesitate to buy from east Coast TV's in the future or to recommend them to friends and family.

In the end East Coast TV's saved me almost $1,000 over the cost of the same TV had I bought it at my local Best Buy. A very competitive price and no sales tax ensured the best deal.
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