Product & services pricing
4.50/5
Chance of future purchase:
4.62/5
Shipping & packaging:
4.69/5
Customer service:
4.86/5
Return/Replacement policy:
4.25/5

1/5

2024-02-16

Great response on ordering, returning NOT so Good!

"I have emailed you 3 times with no response. I found the stand (feet) to our TV the day my order came in. I have NOT been able to get a reply on how to send your product back. I emailed you again today. I don't spend many hours at our computer, therefore I have been checking to see if you replied. Can I please send this back and get a refund???
I'm still waiting for instructions of sending back the item. I have sent you the numbers you ask for. Still NO INSTRUCTIONS for sending back. I have also tried calling the number you sent me. No answer. A machine. What is the problem??????
"

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Rep reply posted 2024-02-17
A rep from Easy Appliance Parts, easyapplianceparts, has responded:

“Thank you for your review. We are sorry to hear about your experience and have sent you a direct message. ”


5/5

2024-03-02

Exactly what I needed

"I received the part I ordered in a timely manner. I was able to remove the broken part and replace it with the new part. I was glad I found you the price was the lowest of the other sites I visited. Customer service was excellent. I will buy and recomend to anyone I know who needs parts."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-03-02
A rep from Easy Appliance Parts, easyapplianceparts, has responded:

“Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback. ”


5/5

2024-03-01

Great experience

"They helped me find the correct part# for my model fridge, my ice maker had stopped working. My warranty had just expired a month ago with the manufacturer (story of my life) and they wanted to charge $400.00 for a service tech to come out and fix it. I contacted Easy Appliance Parts and literally saved $300.00!
I bought the ice maker, easily installed and I was on my way to cold drinks once again! I HIGHLY recommend using them. I got the part in 2 days!
"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-03-02
A rep from Easy Appliance Parts, easyapplianceparts, has responded:

“Thank you for your review! That's great to hear and we are glad we could help you with your repair. We appreciate your taking the time to leave us feedback.”


5/5

2024-02-26

quick response

"Parts were readily available compared to other companies. Swift delivery within days of order!! Great company."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-02-26
A rep from Easy Appliance Parts, easyapplianceparts, has responded:

“Thank you for your review! That's great to hear and we are glad we could help you with your repair. We appreciate your taking the time to leave us feedback.”


5/5

2024-02-18

Speed, Price and Delivery

"The items I purchased came much quicker than premised, fantastic."

Pricing of products and services
Likelihood of customers making future purchases
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Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-02-18
A rep from Easy Appliance Parts, easyapplianceparts, has responded:

“Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback. ”


5/5

2024-02-13

easy quick great quality

"our washer broke and we found the part easily easy check out and it was shipped and received within days thank you so much. "

Pricing of products and services
Likelihood of customers making future purchases
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Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-02-13
A rep from Easy Appliance Parts, easyapplianceparts, has responded:

“Thank you for your review! That's great to hear and we are glad we could help you with your repair. We appreciate your taking the time to leave us feedback.”


5/5

2024-02-10

Saved a load of $$$$

"Dryer quit heating. I called repairman. He wanted almost $500 for repair. I discovered what the problem was by checking around the internet. I placed my orders with Easy appliance parts. Received them 2 days later, put them in and drying clothes that night. Service was great! Price was excellent! I am extremely happy!!!!"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-02-10
A rep from Easy Appliance Parts, easyapplianceparts, has responded:

“Thank you for your review! That's great to hear and we are glad we could help you with your repair. We appreciate your taking the time to leave us feedback.”


5/5

2024-02-10

GE Stove Part

"My stove is about 20 years old. I found the part on their website but didn't look like the part I needed. I was told that if it didn't fit I could return it. However, when the part arrived it matched the part I needed exactly. Truly amazing. I find the people associated with their company very helpful. One orders and they deliver. Thanks."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-02-10
A rep from Easy Appliance Parts, easyapplianceparts, has responded:

“Thank you for your review! That's great to hear and we are glad we could help you with your repair. We appreciate your taking the time to leave us feedback.”


4/5

2024-02-04

Replacement part

"Works. Would have liked to have the notch to hang silverware basket. "


Rep reply posted 2024-02-05
A rep from Easy Appliance Parts, easyapplianceparts, has responded:

“Thank you for your review! We are glad we could help you with your repair. We appreciate your taking the time to leave us feedback.”


5/5

2024-02-02

Great company to deal with for replacement refrigerator gaskets.

"I found this company on the internet and was pleasantly surprised with the website and easy to find replacement parts we needed. They were also lower in price for quality items than other sites. The parts were shipped carefully and in a timely manner. Much appreciated. "

Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-02-03
A rep from Easy Appliance Parts, easyapplianceparts, has responded:

“Thank you for your review! That's great to hear and we are glad we could help you with your repair. We appreciate your taking the time to leave us feedback.”


5/5

2024-01-23

Easy Order and Shipped Fast

"Easy to find the part I needed and it shipped early. It arrived correctly and fit as it should. Good job."

Pricing of products and services
Likelihood of customers making future purchases
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Rep reply posted 2024-01-23
A rep from Easy Appliance Parts, easyapplianceparts, has responded:

“Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.”


5/5

2024-01-18

Dishwasher part

"
Excellent customer service. Good price and quality. Part as described and dishwasher is working like new. Would use this company again.
"

Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2024-01-20
A rep from Easy Appliance Parts, easyapplianceparts, has responded:

“Thank you for your review! That's great to hear and we are glad we could assist you with your repair. We appreciate your taking the time to leave us feedback. ”


5/5

2024-01-18

Online shopping with Easy Appliance!

"I would definitely use this site again. The site was easy to find the item I was looking for my electric stove. I was so surprised how quickly I received it too and the directions that came with the item. "

Pricing of products and services

Rep reply posted 2024-01-20
A rep from Easy Appliance Parts, easyapplianceparts, has responded:

“Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback. ”


5/5

2024-01-18

Easy purchase

"Parts were delivered on time, fit as advertised.
Couldn’t b happier
"

Pricing of products and services
Likelihood of customers making future purchases
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Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-01-20
A rep from Easy Appliance Parts, easyapplianceparts, has responded:

“Thank you for your review! That's great to hear and we appreciate your business.”


5/5

2024-01-08

Received exact item

"I received the wrong item, but was quickly replaced with the correct item. Cost refund was quick and repair was easy, even for a Senior like me."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-01-10
A rep from Easy Appliance Parts, easyapplianceparts, has responded:

“Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback. ”