"This company customer service agents will try all tactics to avoid you from speaking to a manager. I had an issue with my product, i requested to speak to manager with two different agents, they both said manager wasn't available and they will argue back and forth with you about speaking with a manager. It's like it's a crime to ask to talk to a Manager. They will hive you attitude too. Please beware."
"This is my first time purchasing any toys and I was a little anxious about it, but the customer service reps were great! The packaging was discreet, and even though I had an issue with my local post office delaying the delivery, I contacted EdenFantasies and they responded immediately and solved the issue! I have my order and am very happy with the purchase!
Thanks so much! "
"Between my girlfriend and I it was an eye opener experience using your product. We both reacted in the same excitement in the pleasure we both received. Any free promotions is welcome to us.
Satisfied Couple
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"Eden fantasy’s website was easy to navigate, product info and customer reviews was very helpful in finalizing my purchase. After my first time purchase with eden fantasy’s I received a call to verify my first time purchase. Customer service was very professional, friendly and helpful on the phone with any additional questions I had. I ordered Tuesday, next day items were shipped and delivered to my home 3 days later by Saturday. I’m very satisfied with the products I purchased. So much so that I ordered more products the following week! My previous experiences with adult **** toy stores and websites was intimidating, overwhelming, daunting, embarrassing. I’d end up with one or two toys to try and neither were functional or useful for me. I’m so very happy, first time in my life I can purchase adult **** toys in the privacy of my home with such confidence. Only one out of three toys I purchased is not functional for me. I’m still learning and discovering about myself what I like and love. I’m willing to learn and try with eden fantasy’s! Thank you so much! Made this lady so very happy and looking forward to more self exploration, self love and self knowledge of my self pleasures "
"Edenfantasys is fantastic in all areas: website, products, customer service, you name it!
My wife and I have been 100% satisfied customers of Edenfantasys for many years, we always had fantastic shopping, reading, learning experience at Edenfantasys’ website. Edenfantasys’ website is the best-designed website we have seen on the planet; It’s very easy to use with lots of functionality, features, filters, comparison and also tons of greatest information. We are able to see any Real Size Product on our screen very easy.
Edenfantasys’ Customer service is very professional, knowledgeable, kind, polite, respectful, etc ... you name it!
Edenfantasys has the widest and wildest selection of products you can ever imagine.
Edenfantasys has everything plus much more.
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"Have been using the store for over a decade now, and have always been confident knowing that if there is an issue I will have support and a resolution quickly. On top of that they are growing an amazing community within, allowing you to educate yourself on the products and know what you are spending money on."
"I have purchased quite a few products from them and I have been pleased with all and when i had a problem with an order they responded promptly and helped. "
"Their customer service was 5*, even when it was my mistake ordering and they were professional and handled it promptly. It’s nice to have companies like this around and I wish the best for them! "
"I love the products, the prices and especially the customer service."
"Good product selection and very tasteful website. There is no "in your face" ****. Instead the products are presented by themselves (which I highly prefer). This is one of the main reasons I choose to shop at EF. Customer service is Excellent! I had received a product that did not suit my needs and was able to return it for store credit. "
"The shipping experience was super easy, product was top-notch, and customer service was superb!"
"I have found every time I browse and buy from this website I get the most helpful reviews, videos and have the option to compare products. This puts my mind at ease when it comes to finding the right products for me. I recommend this company to anyone out there curious or interested in exploring and making life more fun, exciting and interesting! "
"excellent customer service and product. we have purchased from Eden twice and will continue to support the business and refer them. "
"EdenFantasys has the best customer service I have ever experienced. I had a problem with my order and needed to change it. I sent them an email, and they replied within the hour. The immediately fixed the problem. All of their orders can be tracked so you know where they are and when they'll be delivered. Plus, they always have amazing sales and freebies that you just can't get anywhere else. "
"Product is amazing, fast shipping, customer service is awesome and fast! Love the website and deals! Will purchase again. "
"I've never been so impressed"