"This company customer service agents will try all tactics to avoid you from speaking to a manager. I had an issue with my product, i requested to speak to manager with two different agents, they both said manager wasn't available and they will argue back and forth with you about speaking with a manager. It's like it's a crime to ask to talk to a Manager. They will hive you attitude too. Please beware."
"This was my first time buying with this company. I like the way they operate, and what they stand for. I ordered a few items. Everything was in my order that I ordered, as described and expected. I would gladly purchase from them again. I recommend them highly."
"Great selection, fantastic prices, and super good service. Order was pulled and sent right away. Very happy. "
"I ordered 3 glass toys from this site, and one of them arrived broken. It must've been jostled around too much in the mail. I called customer support and the very friendly representative sent me a link where I could choose any replacement toy with a value of 19$ or less, which is 10$ more than the item originally cost me! Their policy for this kind of thing is really great and their selection is enormous. my replacement item was shipped immediately after I selected it!
I also got a ton of free gifts with my purchase because of a promotion. the sales and promotions on this site are really great. this stuff is like 5x cheaper than any brick and mortar store, and the products are high quality too. the broken one I received was super fragile to begin with so its whatever. overall I'm very satisfied!"
"I have bought from EdenFantasy with and without an account and they never disappointed me with their amazing products. I even got my best friend to on a shopping spree with me at EdenFantasy and we had a blast. I could reccomend to everyone. "
"Not my first purchase, and I don't reside in the US. Purchase went smoothly, with a good range of interesting products. There were product follow up emails which were helpful.
More importantly, products were shipped out fast - but Covid being Covid, the shipping was slow, over a few weeks. Customer service reached out proactively to confirm product delivery status, and was properly apologetic over something out of their control.
Will buy again."
"I love Eden Fantasies. I have no hesitations when it comes to their products, customer satisfaction, and guaranteed desired fantasies becoming the most pleasurable realities!!! They always got my business... Satisfied customer for life!!! "
"Great experience! Prices and quality were great. Shipping was quick and discreet."
"The qualities of their merchandise is amazing. The shipping process does arrive here quickly and discreet. "
"Eden has been my go to store for couple years now, from shopping for the necessities to finding new things to try.The customer team support is always helpful as well with following up, sharing news and information on new items or sales and I can’t resist each time. KEEP UP THE GREAT WORK!"
"Excellent experience! A+++++"
"While searching for a particular **** toy I ran across EdenFantasys and decided to check this site and was glad I did. Not only did I find what I was looking for but also found their prices better than other stores. After making my purchase, within one day I was informed the my order was shipped. The communication with staff members at EdenFantasys has greatly exceeded my expectations. "
"great people they will actually call you on your first order to make sure your you and everything went well. Great prices too."
"This is a terrible company with horrible products and the worst customer service ive ever experienced. I ordered for my first time and was not receiving any updates and felt kind of scared that I got scammed so I emailed the company and customer service was rude and did not solve any problems at all. After more than a week after I ordered I decided that I wasn’t having it and cancelled the order and they said they would but never did and sent out the package as quickly as they could so that blame the situation on me. 0/10 o would not recommend shopping with them. BUYER BEWARE EDENFANTASYS ****"
"we will see in a few days "
"Fast shipping, good product, it does everything it says :)"