"This company customer service agents will try all tactics to avoid you from speaking to a manager. I had an issue with my product, i requested to speak to manager with two different agents, they both said manager wasn't available and they will argue back and forth with you about speaking with a manager. It's like it's a crime to ask to talk to a Manager. They will hive you attitude too. Please beware."
"Great products, nice website and amazing customer service. "
"I’ve been buying my toys from Eden Fantasies for many years . And have really enjoyed the toys and accessories !
I love the plugs and many **** I ride anally ! Helping me achieve body shaking **** , I will continue and look forward to buying from here in the future.
Also very impressed with the free toys and offers I recieved ,and especially when they email me to check on me and see how I’m doing and need anything. "
"this was the first time my wife and I purchased something like this and the site made us feel super safe and comfortable while browsing. Since we are beginners at this the section “beginners” was a huge help. The toys came in quickly and all seem to be very well made. "
"My experience shopping with EdenFantasys was awesome. I had a couple problems trying to order and the customer service walked me right through it, they stayed on the phone with me til the order was completely made. The items I bought are amazing quality, they were packaged very good, and the shipping to my door was fast! I will be ordering more for sure! I really recommend buying from EdenFantasys because they really care about you and your needs. If you have questions they answer your email fast, and they are also SOO nice over the phone. "
"It was my first time ordering from the site, my boyfriend actually found it and saw some cool sales going on. I got some toys I’ve long wanted and got him some surprises and the free toys? Over all awesome and I will be back!"
"This was the only site where I could find all of the items I wanted, in one place. An added bonus was receiving over $100+ of free merchandise with my order. All of the items we received were just as expected and the order even came earlier than planned! Definitely can’t wait to play some more "
"Most all of us has something that turns our crank ;-) EdenFantasys is there to help you find what turns yours. Exceptional customer service and great reviews, which is very helpful when making a decision on an intimate purchase. On our most recent purchase they went above and beyond by agreeing to ship a bonus gift that I had forgotten to add in my cart, free of charge. Shop with confidence here. Be happy and be safe :-)"
"EdenFantasys provides a wide selection of items, with in depth details and reviews by members. Oh, and some great specials too! :) We made our purchases with confidence, and had delivery prompt and as promised. So far, the product descriptions have been accurate, and we have been very happy with our purchases. This is the best site we have used in the last 6 years!"
"I love my toys from this site! I bought the **** named Grace! I loved it so much but unfortunately the motor was faulty or something. It stopped working very quickly. I contacted Eden Fantasies and they sent me a new one in less than THREE days! I didn’t even have to give my address and info again. Super quick and convenient. I also have a **** that looks like a unicorn horn. Creative pieces ! Lastly I got a free rabbit with my last purchase. Definitely give them a try! "
"Needed info on a product so I turned in a service ticket and was quickly hooked up with Alex. Explained what I needed and Alex requested the order # and in minutes I had my answer. We will continue to purchase from Eden ."
"Never once had a problem. I will keep coming back!"
"Fast shipping and great customer service. Had an issue with a product replacement was sent promply."
"Very efficient shipping, awesome customer service, and amazing products! I really appreciated the discreet shipping. I can’t wait to shop on here again!"
"Excellent experience overall. I'm glad to have shopped with them"
"I’ve been shopping with EdenFantasys since last September and I’ve been extremely happy with every aspect of their selection, pricing, and customer service. Very much appreciate them and look forward to being a customer for a long time."