"I have reached out multiple times via email with questions and do not get a response. This is our first year offering group insurance, so we need all the help we can get --- but we certainly don't get that help now that we are all signed up and premiums are withdrawn every month! We will be switching to a local insurance agent who can better serve our needs in 2019. "

"I’ve never gotten an ebill or bill in the mail. "

"Using eHealth to set up my new health insurance was a great decision. Their platform made the application process much easier than applying through HealthCare.gov, and their representatives were friendly and informative. I highly recommend their service."

"This process was easy, and user friendly. Initially i was overwhelmed with the idea of finding and applying for health/vision/dental insurance. Using eHealthInsurance.com made the entire process smooth. Definitely would use again!"

"eHealth was able to assist me with finding the appropriate insurance coverage for my companies employees. They helped my fledgling company easily navigate the health insurance process. Great work. "

"I am unable to get a proper card to give to a provider if I need service and there is hardly any communication service if I ask a question."

"I was given a super high premium accompanied by unrealistically high deductible resulting in basically no coverage. I told the rep I needed assistance and didn’t understand the process or coverages and she signed me up to pay a ton of money with nothing covered. And once you set up through them you can’t get anyone on the phone when you call back. They say they have to take your info and wait for someone to call you back "

"As a business owner, I struggle every year with these reps to have routine tasks accomplished in a timely manner."

"kept me posted every step of the way"

"My assigned representative is never in the office and her supervisor is just as bad, rude and uncaring. I left a message for my assigned representative that the enrolled people was incorrect and she phoned and left a message that she would correct it, then I never heard from her again. I called back and of course she was out of the office again for a number of days. I spoke to her supervisor who said very RUDLY we don't make corrections the information was given to us by Anthem Blue Cross and this is what the quote is based off of.
Fortunately I called back and a representative answered that had nothing to do with my assigned representative or her supervisor. She was able to answer all of my questions very professionally and politely. She assured me that the enrolled employees has been corrected and the quote had also been corrected. My assigned representative and her supervisor should both be FIRED and this independent representative should be promoted to supervisor she would be great in training other representatives and supervisors on how to listen and talk to clients. Clients wouldn't call in with questions if there wasn't a problem.
"

"I am trying to set up an online profile for my mom but I keep getting an “error has occurred everytime I try to register "

"I have had absolutely no problems with my insurance. No issues have arisen. Everything is working smoothly. Thank you "

"Fairly easy to navigate and apply online, a bit confusing when renewing, overall would recommend for short term insurance."

"Poor customer service and poor communication "

"It would be much more helpful is someone gave me specific feedback and guidance. I am not an insurance expert. Our premiums went up 300% without an real explanation."