"Grateful that their response was quick and professional, answering my online application within a few days. Their comparison quotes online were easy to read and compare. The representatives were professional, kind and helpful over the phone. I would recommend this way of insurance shopping to my family and friends."
"The online form and information were very easy to access and understand. I called before submitting and talked to Todd who understood all the nuances of the plans and our situation and he confirmed that we were making the best choice. Thank you!"
"i DON'T KNOW IF MY APPLICATION WENT THROUGH. THE PERSON ON THE CHAT LINE SAID TRY AGAIN, AND THE SECOND TIME IT SEEM TO WENT THROUGH, BUT NOW I DON'T KNOW IF YOU HAVE 2 APPLICATIONS OF MINE. ALSO WANT TO CHANGE START DATE TO 9/1/2015 AND DON'T KNOW IF THAT WAS CHANGED."
"What a relief to have a company which has a locked website and can be verified through online reviews and is listed with the BBB. This company was also very easy to work with. Thank you! "
"The process was easy to follow. "
"Update 1: I finally got a hold of someone who told me it should take within a few hours to a day to get a response and he was polite so I'm upping to 3 stars if in fact that is true. If its a few hours then ok. Will update again later today
Prior Review: customer service is awful. They kept bouncing me around to different people and the website said you can get insurance right away and then they say after you fill everything out and pay that you have to wait for a review by the underwriter... we have no health problems at all or any health issues and just need insurance for a couple of weeks while we wait for our business policy to be confirmed. I highly recommend you avoid these people. I'll file a complaint elsewhere as well. "
"Application was very simple, great rate and I hope all goes well to acceptance.
Thank You
Have a blessed day
"
"Excellent website and resource to help with the myriad of insurance options. Customer service is also very helpful. I shopped, compared, and got a great deal onhealth vision and dental. Thanks!"
"Overcomplicated, confusing, and a huge pain. The people manning the chat line should at least be knowledgeable in the terms used on the website, but were not helpful when choosing what category to select to give qualifying reason for jumping in before the open enrollment period. There were 0 results for short-term coverage. Explanations for the technical terms could be improved, a heads-up on what documentation is needed could be given so that people filling out the form know they need to have their physician's contact info ready, a check (does anyone still use paper checks?) ready, and an estimate of time it takes to fill in the application could make it a more pleasant experience. Why have the user write their name 50 times at the end? Isn't it sufficient to do it twice for all forms? People file taxes with less information on the forms....."
"Much easier than I thought it was going to be. Good format design, great customer support care when I required it from Steve at ext 2164"
"Very smooth process, especially when comparing plans, and also when completing the application."
"This is my first experience using eHealth and I'm very happy with the process. I had a problem and it was quickly and efficiently handled and I continued with my application."
"I need to upgrade my benefits package & I'm not sure where to do so. I have cavities & a chipped tooth that needs to be fixed ASAP. Please email me with information regarding how to do so. Thank you. "
"This website is useless. It allowed me to look for a dentist and then showed me a list of plans that included my dentist. I then bought the plan, got the insurance cards and then when I went to make the appointment, I was told that the dentist was never a part of that plan. I had to cancel the plan and then I was not even refunded my application fee from the insurance company. Their customer service is a joke. I just wish I had never come across this website. "
"This website was easy to use and easy to understand. The comparison tool was great in determining which plan to enroll in. My husband and I only need a month of insurance, so this website is super helpful!"
"I am so thankful that I was able to speak with a competent agent this morning. I am not sure of his name, but if you can please look it up and thank him for me. Health Insurance is such a stressful thing to shop for because there are so many different choices and they all cover differently. I told him exactly what I wanted and he made sure to get me the best choice for my family. Thank you, thank you, thank you!!!! What I thought was going to be a long afternoon of hassle ended up only being about an hour. You made my life so much easier.
Kelly Alle"