"Grateful that their response was quick and professional, answering my online application within a few days. Their comparison quotes online were easy to read and compare. The representatives were professional, kind and helpful over the phone. I would recommend this way of insurance shopping to my family and friends."
"It's been almost four months and I still don't have dental insurance.... this placeis a fraud"
"The agents at eHealthInsurance.com were excellent in customer service and their website is easy to navigate and understand. "
“Hi cfaisonpoodle22,
Thank you very much for your positive feedback. We always enjoy helping our customers find the right insurance plans.
Please just let us know if we can be of further help to you or your friends and family.
In good health,
The eHealth Team”
"For the self-employed like myself, ehealthinsurance has been invaluable since it provides me with many alternatives and the tools and information necessary to evaluate them quickly. I highly recommend the website to anyone that asks and have been doing so for 4+ years. When I have been uncomfortable with a decision, the telephone support from the eHealth representatives has been excellent as well. In my opinion, it is the only way to shop for health insurance. "
“Thank you very much for your positive feedback. We always enjoy helping our customers find the right insurance plans.
Please just let us know if we can be of further help to you or your friends and family.
In good health,
The eHealth Team”
"Tried to get health insurance starting 9/1/14 and could not so I tried getting short term insurance because I have diabetes and can not because I have diabetes. To me this is ridiculous and is against the rules of prior existing conditions according to the Affordable Health Care Act. I then tried to call the eHealthinsurance hotline according to the hours posted on their website and they are closed."
“Thank you for letting us know about the inconvenience you experienced. We’d like to answer your questions as soon as possible.
You can speak with a licensed agent Monday through Friday, 8AM to 12AM, and weekends, 10AM to 7PM, Eastern Time
Please call us at 1-877-456-6670, and be sure to choose option 1 to reach an agent.
We’ll gladly explain your health plan options and help you get enrolled.”
"Ehealthinsurance.com is the ONLY place I deal with now. I'm never on hold ..and lets be honest, you'ree on hold A LOT with actual insurance companies! They always know what they are talking AB and even sometimes give you a "what I would do" or relatable scenario to help you make choices n feel like you're talking to a friend who cares..love them!"
“Hi SKindle4,
Thanks for the wonderful feedback. We are pleased to hear that using our services simplified the process for you.
Sincerely,
eHealthInsurance”
"Applying for VSP (thru iHealth). Fairly easy, with only a couple of bumps. Recommendation: It would be good to give information about the start date of the insurance with RATIONALE up front, instead of after one has completed the application. I wanted the insurance to start on July 1, 2014. I was applying on June 24. Only after I signed up for the plan did I understand that if I had applied by June 20, then my start date would have been July 1, 2014. I like knowing my options, or understanding why I have no options at the start of the application, not after the application is completed."
“Hi VanHutton,
We apologize for the inconvenience, we understand the impact this has on our customers. Thank you for taking your time to let us know about your experience.
Sincerely,
eHealthInsurance”
"Overall Great Experience!
I had a few questions about my specific situation and certain plans, so, I called for further assistance. Got a hold of agent Ryan Anido, and he not only related with my situation but, put me at ease concerning my options. He provided his contact information in case i had questions. he was available and happy to take my call (3 Times). Ryan was knowledgeable, helpful, and very patient. i would gladly recommend your site knowing there is customer service of this caliber. Thank You "
“Hi jimef0,
Thank you so much for providing your feedback, we are happy to help and hope to continue to help you throughout the years. It is always great to hear from our great customers.
Best,
eHealthInsurance”
"Heather was amazingly helpful with this whole process."
“Hi Vpetro,
Thanks for letting us know about your recent experience with our customer service department. We are so glad that we were able to assist you with your health insurance needs.
eHealthInsurance”
"The website was very clear and easy to navigate. I called into ehealthinsuranace twice and both times had a great experience."
“Hi dcsensenbrenner,
Thank you for your review. We are pleased that we were able to assist you with your health insurance needs. It is always great to hear from our wonderful customers.
-eHealthInsurance”
"I really believe my broker Justin was there was me. I cannot wait to see how this works out over the years. I sincerely hope things go as planned. With Allstate as my auto insurance and eHealth partnering in, I feel secure as ever.
Thanks!"
“Hi rcorna,
Thanks for taking the time to let us know about your recent experience with our customer service department. We are happy to help and hope to continue to help you throughout the years.
-eHealthInsurance”
"great way to obtain short term health insurance at a very affordable price"
“Hi patie24_7,
Thank you so much for taking time out of your day to provide your feedback. We are glad to hear that using our services simplified the process for you.
Best,
eHealthInsurance”
"Easy to use website, can easily compare plans. I was able to quickly (less than 90 seconds) reach a live person to resolve an error I made in the application process. All told, after review plans the application process took less than 5 minutes."
“Hi rusty.tracey,
Thanks for the nice compliment! We are so glad to hear that using our services simplified the process for you.
Cheers,
eHealthInsurance”
"This company is a breath of fresh air after dealing directly with health insurance companies. The reps have an excellent knowledge of affordable care act issues, and they don't waste your time on hold. Win!"
“Hi opakapaka,
Thanks for the feedback. We are pleased that we were able to assist you with your health insurance needs. Have a nice weekend!
Best,
eHealthInsurance”
"Great web site. Easy to navigate."
“Hi thoaingan,
Thanks for providing your feedback. We are happy to hear that using our services made the process easier for you.
-eHealthInsurance”
"Grateful that their response was quick and professional, answering my online application within a few days. Their comparison quotes online were easy to read and compare. The representatives were professional, kind and helpful over the phone. I would recommend this way of insurance shopping to my family and friends."
“Hi LaurenHansford,
We are so glad that we were able to assist you with your health insurance needs. Thanks for the wonderful feedback.
-eHealthInsurance”
A rep from eHealthInsurance.com, eHealthRep, has responded:
“Thank you for letting us know about the inconvenience you experienced. We’d like to answer your questions as soon as possible.
You can speak with a licensed agent Monday through Friday, 8AM to 12AM, and weekends, 10AM to 7PM, Eastern Time
Please call us at 1-877-456-6670, and be sure to choose option 1 to reach an agent.
In good health,
The eHealth Team”