"Grateful that their response was quick and professional, answering my online application within a few days. Their comparison quotes online were easy to read and compare. The representatives were professional, kind and helpful over the phone. I would recommend this way of insurance shopping to my family and friends."
"The licensed agent 'Wayne' was extremely helpful in getting the best insurance for my needs. Was very knowledgably about the products that I had questions about. Explained the process where I could understand. He made me very comfortable in my decision in my purchase and I will recommend the site to my friends, family and anyone that asks!"
"One of the best customer service experiences I've had - ever! Two ehealthinsurance.com employees made looking for affordable health insurance so much easier. They took their time with me, called me back when necessary and completely walked me through the process which I had been putting off and dreading for months. I highly recommend them!"
“Hi BSinclair,
Thank you very much for your positive feedback. We always enjoy helping our customers find the right insurance plans.
Please visit our site or contact us again if you need to find a plan to round out your coverage or help your friends and family get the same high-quality service.
In good health,
The eHealth Team
We'd love to hear more! Would you mind taking this brief survey? https://www.surveymonkey.com/s/eHealthReviews”
"very easy to navigate through the process very pleased"
“Hi severapatty,
Thank you very much for your positive feedback. We always enjoy helping our customers find the right insurance plans.
Please visit our site or contact us again if you need to find a plan to round out your coverage or help your friends and family get the same high-quality service.
In good health,
The eHealth Team
We'd love to hear more! Would you mind taking this brief survey? https://www.surveymonkey.com/s/eHealthReviews”
" I believe it was unnecessary to get an age for a Dental Insurance quote."
"After a year of a useless policy through Fla Blue, I decided to spend some time searching for a better policy for 2015. I started with FlaBlue and after 2 1/2 hours including a conference call with the marketplace, found an acceptable policy. Well, as luck would have it, someone dropped the ball and the policy magically disappeared! Back to the drawing board...again!!
I found an ad for eHealthInsurance.com and gave it a try. Not only was I able to locate a vastly superior policy for six dollars more, but it was quick, easy to understand and, dare I say it? An enjoyable experience!! NO BS!! Just clear, concise and easy!! I immediately received an email confirmation that policy choice was being processed and i would be notified regarding any further instructions!!
I am impressed with this service and I thank you for its' ease of use without all the hoopla of..."we are here for you."
Thank you eHealthInsurance!!"
"It was pretty easy and I liked the options to compare. But I had made my initial payment on a credit card on my application and I kept getting emails that I needed to make a payment. So I think there was a break down somewhere on the eHealth side of processing because once i contacted a CSR through chat she was able to push it through. I had contacted Optima first before contacting the eHeath CSR and they could not find my application and pointed me to contact eHealth. Which once I did the problem was solved."
"buyer beware: ehealthinsurance.com. I submitted an application before the deadline for health insurance to be effective Jan 1 and I was just called and told that due to an overwhelming response, my application was "stuck". OMG seriously? stuck? and now I am directed to file an appeal???"
"I have been looking for good health insurance for long time and I would always give up because I would get so frustrated in the process. My co-worker told me about E Health and I have finally found a very good health policy the process was really easy. Thank you eHealth Insurance for being there for people like me.
Ava Kelly"
“Hi avakelly5656,
We thank you, and appreciate all the feedback we receive from our customers. We want to make sure we're doing all we can to make shopping with eHealth a positive experience for you.
In good health,
The eHealth Team
We'd love to hear more! Would you mind taking this brief survey? https://www.surveymonkey.com/s/eHealthReviews”
"Easy! Thanks for your advice, and help!"
“Hi 3kingscorner,
We thank you, and appreciate all the feedback we receive from our customers. We want to make sure we're doing all we can to make shopping with eHealth a positive experience for you.
In good health,
The eHealth Team
We'd love to hear more! Would you mind taking this brief survey? https://www.surveymonkey.com/s/eHealthReviews”
"The site was organized so that too many choices quickly could be narrowed down based on my priorities. It was easy to determine whether my preferred providers were affiliated with various plans. I would have liked to read some strategic tips for deciding between similar policies.
"
“Hi RaeZimmerman,
We thank you, and appreciate all the feedback we receive from our customers. We want to make sure we're doing all we can to make shopping with eHealth a positive experience for you.
In good health,
The eHealth Team
We'd love to hear more! Would you mind taking this brief survey? https://www.surveymonkey.com/s/eHealthReviews”
"Confusing, lack of desired communication. Worst of all my phone rang every 2 minutes from 9am to 6pm, mostly they were hang up calls. I finally had to block each number that hung up on me. It was really all the worst you would expect from giving your phone number to an internet company.
You do not get the price online you have to actually enroll in a plan to see what it will cost. The service may be free but it is too costly by far time wise to bother using."
"Antoinette helped me. She was spectacular! I was expecting this hunt for health insurance to be stressful and time consuming; Antoinette made this experience a breeze!!! Thank you SOOO much. :) Happy Holidays, Antoinette & eHealth Team! -Drue L."
“Hi Brodystar,
We thank you, and appreciate all the feedback we receive from our customers. We want to make sure we're doing all we can to make shopping with eHealth a positive experience for you.
In good health,
The eHealth Team
We'd love to hear more! Would you mind taking this brief survey? https://www.surveymonkey.com/s/eHealthReviews”
"very happy with eHeatlh! so much easier to use than the marketplace. very reasonable and affordable. also much better than working with insurance reps on the phone! you can see the details of the policy your are interested in and still get the subsidies to keep costs down! highly recommended especially for those, like myself, that are very frustrated with Obamacare!
"
"Because of ehealthinsurance.com, I was out of health insurance for my family and young children for almost 2 weeks. Their process was extremely slow, we had to follow up with calls on multiple occasions and their communication with the health insturance companies seemed very scattered. I had to be the middle-man between the 2 companies, which is what their job is!"
"I was looking for dental insurance on the website. I looked for plans that included my current dentist. After I selected the plan and dentist, the dentist informed me that they did not take this plan. When I checked with insurance provider, they confirmed the same information.
EXTREMELY MISLEADING, very frustrating. I'm now having to cancel the insurance plan and look for a plan that includes my dentist. I will NOT be using this website again. "
“Thank you for the information, eHealthInsurance is provided documentation from the insurance companies as to the available providers within your network. Our site in some cases also connects to the insurance companies provider search enginer. Unfortunately, the list may not be accurate as we depend on each insurance company to provide us the most updated information. So, we recommend that you contact your provider to confirm that they are within the network of the plan you are interested in prior to purchasing. This information is based on the contractual data within the insurance companies system. For further clarification you may contact the insurance company directly or you may review the providers that are within your network.
We'd still like to help if possible. You can speak with a licensed agent Monday through Friday, 8AM to 12AM, and weekends, 10AM to 7PM, Eastern Time
Please call us at 1-877-456-6670, and be sure to choose option 1 to reach an agent.
In good health,
The eHealth Team”
A rep from eHealthInsurance.com, eHealthRep, has responded:
“Hi rypunter,
We thank you, and appreciate all the feedback we receive from our customers. We want to make sure we're doing all we can to make shopping with eHealth a positive experience for you.
In good health,
The eHealth Team
We'd love to hear more! Would you mind taking this brief survey? https://www.surveymonkey.com/s/eHealthReviews”