"I was having trouble with my initial download of Visio 2019 and when I got in touch with EKSoftware, I was helped pretty quickly by Jesús, sent me a new link to a download that worked really quickly. Thanks. I'm now trying to install it on my PC."
"Jesus came to my rescue and got my new Word program installed after many problems with my computer not cooperating. He is great, and I highly recommend him for future service to me or any other of your customers!
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"i'm glad i chose EKSoftware when i needed to update my office suite with Access 2019. the purchase was easy and for an excellent price. after the download the installation was simple and straightforward. i must of made a mistake when opening Access and entering the access code/product key because it was denied. i call EK's customer service number and Daniel walked me through the process with great patience on his part. it wasn't long before my new Access 2019 database software was up and running. Pat"
"I had multiple issues with a Microsoft product from EK Software (due to other products on my computer--nothing to do with EK Software). Jesus was the online Rep who I worked with. He did a GREAT job in resolving the issues. I thank him very much!!!"
"often times i am hesistant to use online chat help because of walking away dissappointed.
this time it was the best - i would say my problem was complex and took alot of time to solve but Jesus really gave it his all and made it happen.
Its not often ever this happens - but i would say buying from Ek software the difference is guys like Jesus who don't give up - go the extra mile and make it happen. Thank you!!"
"I installed Office 2021 and could not find the executable files to make shortcuts. After contacting on chat, I was given the fix in less than 2 minutes. "
"I was having a hard time downloading my program. since I am not so tech savy, I let Joe download and install for me. He was a wonderful help to me. Very patient. Hope you get him when you need help.
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"I found my chat with Jesus to be far better than that of Microsoft or Apple. Thank you! I kept coming back and back with more questions - and he covered everything! Bravo, Jesus!
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"After ordering a subscription through Microsoft for Office and spending 2 hours trying to install, I ordered from EkSoftware. I was so impressed that they actually had a live phone support and Adin took over my computer and installed all I needed in a matter of minutes! Thank you!!!"
"Daniel from IT was fantastic in solving my problem with my MicroSoft Office software.
Very patient and knowledgable!
Thank you once again for have such a great person on the team!
Calvin D.Lum
SF"
"It was a learning experience. "
"Carl, quickly installed my Outlook and put me at ease and was polite and had significant product knowledge. I highly recommend Karl for anybody that does not have a strong technology background like myself. He was a perfect fit for my needs. He also had a good style! Trusted him - rare in today's time!"
"I was a bit hesitant to buy this from EKsoftware since I'd never heard of them. But the reviews were good so I ordered Microsoft office 2019 for mac (2021 iMac m1) rather than the 2021 version which is cloud-based. Everything went as promised until I tried to use Word. It gave the error message that I was only using a 'view-only version). I called support and after a few minutes, Daniel fixed the problem for me. It was caused by a previous version of MS Office 365 that was on my hard drive. I can download the software in the future, if necessary, from my Microsoft Account if I get a new computer."
"I recently purchased a Visio license and it was not compatible with my current operating system. I emailed customer service about the issue and they responded within minutes and it was 2:30am! After explaining the issue they provided a full refund and it was showing posted to my account within hours. I will definitely look to this company for future software purchases."
"I had trouble loading my program. The technicians worked with me until everything was up and running. I highly recommend this company."