"My Powerpoint works now and Joe was very helpful, Thanks!
"

"Great experience, The young gentleman took care of me walked me through, I could not have done all of that on my own.
So I say thank you very much, also I had forgotten I had the appointment, but was sitting by my computer so it worked out great.
so I say thank you so very much, and this was a very smooth transaction.
Rosalee "

"They helped us getting the MS Project issues resolved and in addition to it, they invested their valuable time to get the other issue resolved with the Microsoft 365 too.
Great Help.
Much Appreciated!"

"I purchased two products today but had some concern I was purchasing and downloading the wrong software. I went to the chat option and Jesus was my service agent. He was extremely helpful in determining I was indeed downloading the wrong software, and guided me through the process of canceling the credit card billing then redirecting me to the proper hardware. And he even reminded me of the 15% off and provided me with the code. I will certainly share his expert service with those I work with. Thanks again for proving me such excellent service Jesus and company!"

"While purchasing software for my Mac, I hit the buy button by accident on purchase of a similar license for a PC. They were very quick in refunding my mistake. Thanks."

"Ray gave me timely and excellent customer service. I accidentally ordered a second product that I did not need and it was refunded immediately. I had difficulty navigating the Microsoft website and they provided instructions and then a link that made everything work and was simple and efficient. The customer service was timely, responsive, and relevant. I was very pleased."

"Called right on scheduled time. Listened carefully to my problems, then got to work with a shared screen. Ray explained as he went about his work, and in 15 minutes I was up and running my new Office software. I'm a big fan!"

"SUPERB customer service. The individuals who make up this company truly care, and went above & beyond to help me...so rare! It was a pleasure doing business with Daniel & his team. *Quick & Efficient* *Professional* *Knowledgable* *Patient* *Kind* *Unbeatable Prices* -Thank you, Tara"

"Jesus went above and beyond to help me with my product issue! Thanks Jesus"

"I had a problem installing my software and contacted customer service. I have to say that Daniel was fantastic. He tried a few quick fixes that resulted in no conclusion to the problem. With my permission he logged into my PC and resolve the issue I was having as a result of a software conflict. He was able to uninstall and reinstall the proper software and resolved all my issues. "

"A man by the name of Jesús from customer support helped me today when I started Chatting with him and he helped me with setting up my microsoft word download that I purchased today Nov 6, 2021. The order number is 6881 for Microsoft Word 2019. My email is ****@****. He was very thorough and he was a big help and I got to where his instructions were outstanding. His help today was instrumental and without any flaws! Great job Jesús!!
"

"My order # 6788 was responded to by Jesus. I was quite frustrated with my in ability to download my purchase of Office 2019. Jeus guided me through a process that corrected the problem I had, he knew what to do and successfully did it. First of all it was refreshing to be able to communicate with a human being and even better a human being who knew what to do and most importantly did it. Your luckly to have someone like Jesus on your staff and for that I thank eksoftware.
****"

"I had purchased the Microsoft Office package & was unable to access it. I started a chat with Jesus & he took over my computer & took care of installing it. I was having trouble with some of his instructions from him (I am computer illiterate) & he called me & clarified them. I was ready to cancel the order but Jesus was great! He is wonderful with the computer. He was very professional! I would recommend him because he is so good at his job! Thank you so much, Jesus. "

"After three difficult days of purchasing and activating Office for Mac, Jesus became the person who finally sorted out a botched download. He was patient and very skilled. I can't thank you enuf, Jesus, for help on order #6733."

"AN EXCELLENT JOB WAS PERFORMED. I AM A TRADE SCHOOL INSTRUCTOR"